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Pakalana Inn

132 Punahoa Street, Hilo, Island of Hawaii, HI 96720
Pakalana Inn
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86 reviews from our community

Traveler rating
    38
    39
    6
    2
    1
See reviews for
27
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11
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gresham, Oregon, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We were a little worried pulling up. Outside needs paint. Inside, rooms are updated and very pretty with "oldtimey" feel. This is very much in keeping with nostalgic feel of old town Hilo. Neal, the owner is very personable and recommended places to eat. On that account, we were not disappointed. Didn't have much time to explore Hilo environs, but... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have spent ~ 3 weeks in Hilo over the last 3 years and have stayed at the Pakalana Inn each time. That alone should be enough of an endorsement. The inn is clean and comfortably appointed and the location ideal within walking distance to all that downtown Hilo has to offer. The owner Neal is very accessible, pleasant, and... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great place to stay in Hilo. Close to everything, very comfortable accommodations. Manager is super nice and friendly. Rooms are beautiful. I would stay here again. I would recommend to anyone staying on the Big island.

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Calgary, Canada
1 review
4 of 5 stars Reviewed February 27, 2015

HI all, Others told us not to go to Hilo cause it rains there all the time. We were there 4 days with no rain at all (in February). The Pakalana Inn is perfectly situated right in the heart of shopping, farmer's market, and easy access out of town to Volcano and other sights. Neal is very quick to meet... More 

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Fargo, North Dakota
1 review
4 of 5 stars Reviewed February 17, 2015

Neal is single-handedly the best part about this quaint hotel. He was extremely quick and friendly with booking our room at short notice, explained the property thoroughly, gave great food recommendations, and even brought us a little welcome gift upon our arrival! The rooms feel like small apartments, and the only negative I have is the lack of air conditioning.... More 

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Edmonton, AB
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 10, 2015

The room was beautiful and the communication and booking was very easy and friendly. Thank you! No a/c which was fine because there was a great fan and big windows, but as mentioned in other reviews that meant the street noise was high. We happened to hit a lovely night - warm and still, and there were lots of parties... More 

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Tucson, Arizona
1 review
5 of 5 stars Reviewed November 20, 2014

If your looking for a little place to call "home" for a few nights while in Hilo, The Pakalana Inn is it! It is so cute and comfortable and has the amenities you need for a few night stay. Neil the owner was very helpful in communicating the check in process well before we arrived, so it made it easy... More 

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Holualoa, Hawaii
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 9, 2014

The room was lovely, great beds, linens, nice bathroom, very convenient, keyless entry was convenient. Long hairs in the walk in shower made me pause, but everything else was spotless. The room was quite warm, and didn't cool off until the middle of the night. As it was warm, we didn't pull the shades or curtains, leaving the room open... More 

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Edmonton, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 7, 2014

I recently stayed at the Pakalana Inn for two nights during my two week trip around the Big Island. I would totally recommend staying both on this side of the Island and in the Volcano area if you are on the Island for more than one week to be able to fully enjoy these areas as opposed to long day... More 

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La Crosse, Wisconsin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2014

The keyless entry system was really nice, so I could come and go as I needed, even when the business downstairs was closed. I had my own reserved parking spot behind the building, and it was located right downtown, close to a grocery store, the Oceanside, lots of shops to walk to, and the famous farmers market! There are a... More 

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