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Pakalana Inn

132 Punahoa Street, Hilo, Island of Hawaii, HI 96720
Pakalana Inn
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90 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • English first
  • German first
  • Japanese first
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    (31)
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As others have said the exterior of the building is plain but the interior is quite nice and the owner was Very helpful I also enjoyed that the doors were electronic and you need to punch in a code to get inside and that I didn't have to carry a key with me downstairs is a restaurant called paul's place... More 

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San Francisco, California
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 26, 2015

Just stayed here on our last night in Hawaii before flying out. As others have said, it doesn't look like much from the outside, but is quite lovely inside. I was struck by the smell of fresh flowers every time I walked in the front door. We stayed in room 1 which was very pretty, and included a mini fridge,... More 

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Oxford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2015

Despite the fact that the Pakalana Inn may only be recognisable by a cute little sign over the door this is not to detract from the place; rather it adds to the 'Narnia' qualities of the establishment. The rooms inside are clean, comfy, and well equipped with amenities. Downstairs is "Paul's Place", which also deserves the title of a 'Hidden... More 

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Gresham, Oregon, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015 via mobile

We were a little worried pulling up. Outside needs paint. Inside, rooms are updated and very pretty with "oldtimey" feel. This is very much in keeping with nostalgic feel of old town Hilo. Neal, the owner is very personable and recommended places to eat. On that account, we were not disappointed. Didn't have much time to explore Hilo environs, but... More 

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1 review
5 of 5 stars Reviewed April 9, 2015 via mobile

I have spent ~ 3 weeks in Hilo over the last 3 years and have stayed at the Pakalana Inn each time. That alone should be enough of an endorsement. The inn is clean and comfortably appointed and the location ideal within walking distance to all that downtown Hilo has to offer. The owner Neal is very accessible, pleasant, and... More 

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1 review
5 of 5 stars Reviewed April 7, 2015 via mobile

Great place to stay in Hilo. Close to everything, very comfortable accommodations. Manager is super nice and friendly. Rooms are beautiful. I would stay here again. I would recommend to anyone staying on the Big island.

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Calgary, Canada
1 review
4 of 5 stars Reviewed February 27, 2015

HI all, Others told us not to go to Hilo cause it rains there all the time. We were there 4 days with no rain at all (in February). The Pakalana Inn is perfectly situated right in the heart of shopping, farmer's market, and easy access out of town to Volcano and other sights. Neal is very quick to meet... More 

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Fargo, North Dakota
1 review
4 of 5 stars Reviewed February 17, 2015

Neal is single-handedly the best part about this quaint hotel. He was extremely quick and friendly with booking our room at short notice, explained the property thoroughly, gave great food recommendations, and even brought us a little welcome gift upon our arrival! The rooms feel like small apartments, and the only negative I have is the lack of air conditioning.... More 

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Edmonton, AB
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 10, 2015

The room was beautiful and the communication and booking was very easy and friendly. Thank you! No a/c which was fine because there was a great fan and big windows, but as mentioned in other reviews that meant the street noise was high. We happened to hit a lovely night - warm and still, and there were lots of parties... More 

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Tucson, Arizona
1 review
5 of 5 stars Reviewed November 20, 2014

If your looking for a little place to call "home" for a few nights while in Hilo, The Pakalana Inn is it! It is so cute and comfortable and has the amenities you need for a few night stay. Neil the owner was very helpful in communicating the check in process well before we arrived, so it made it easy... More 

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