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All 9 Hilo accommodations

Hilo Tropical Gardens

1477 Kalanianaole Ave, Hilo, Island of Hawaii, HI 96720
Hotel amenities
Hilo Tropical Gardens
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22 people have reviewed this hotel

Traveler rating
    14
    5
    0
    2
    1
See reviews for
4
6
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Any
English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 11, 2014

This is a good place - friendly, nice. We both camped (and got poured on) and stayed in a room. Everybody was friendly and there was a nice camaraderie about the place. It's not a high finish-level kind of place, but perfectly adequate.

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Seattle
2 reviews
4 of 5 stars Reviewed November 23, 2013

This was an unusual and a really great stay in Hawaii! I cannot say anything about the rooms, but setting up a tent in this place was amazing. The surroundings feel like a tropical jungle, with monumental palm leaves, giant lianas, flowers, etc. Bird and frog noises all around, but it wasn't bothersome at all. A lot of cats roaming... More

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Pepeekeo
1 review
5 of 5 stars Reviewed July 27, 2013

Beautiful just like what all of us imagine a tropical hawaii garden to be. Camping spots are cozy and secure there is high speed Internet, charging stations , clean showers and kitchen and no shortage of interesting guests. I can't say enough about so e of the staff, a woman originally from Hilo who just came back from Alaska to... More

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Zurich, Switzerland
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 19, 2013

A wonderful place! Gorgeous garden with nice camping spots, extremely helpful, lovely and uncomplicated staff, nice and clean rooms, fully equiped kitchen - the perfect place to stay just outside of Hilo (about 2.5 miles).

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pamhawaii, Front Office Manager at Hilo Tropical Gardens, responded to this review

Thank you for your compliments! We are very happy you enjoyed the tranquility of our secluded garden campsites and that we exceeded your expectations. May the spirit of Aloha bring you back some time! Mahalo More

Maui, Hawaii
1 review
2 of 5 stars Reviewed January 23, 2013

After reading such great reviews I was really looking forward to my stay at Hilo Tropical Gardens. What a disappointment. Basically dirty and understaffed. First I couldn't find anyone when I came to sign in because the only lady working was in the ice cream shop..when I finally did get signed in I asked about the gardens/beach access and was... More

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pamhawaii, Manager at Hilo Tropical Gardens, responded to this review

Dear Disappointed, At the time of your stay, unfortunately, we were short staffed. Our sincerest apologies to you that we did not provide you with the quality of service you expected and deserved. Many changes have been implemented and ample staffing is our priority. With our increased staff, we provide our guests with tours of the rooms, dorms and camp... More

San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 2, 2012

we loved it! quiet, cool, clean, and cheap. access to a (clean!) kitchen and laundry was a plus. the staff is great and the other guests were respectful. the garden is a tranquil. we walked it several times and found something new to admire each time. oh, and the ICE CREAM is awesome! we definitely recommend it.

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pamhawaii, Manager at Hilo Tropical Gardens, responded to this review

We appreciate your review! I am glad you found the garden as enchanting as much as we do. On the path around the largest lava tube, at different times of the day, the light through the trees offers a great chance to capture sun rays filtered through the hanging vines. The light sometimes is reflected off the ponds' surface and... More

Berlin, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2012

If you don't mind sharing CLEAN (!!) shower and bathroom with other guests, because that is how the place is set up you will be rewarded by excellent friendly service, a laid-back atmosphere, a wonderful tropical garden (in contrast to other places this facility does not only carry the word, IT HAS a tropical garden !!) which makes the stay... More

Was this review helpful? Yes 2
pamhawaii, Front Office Manager at Hilo Tropical Gardens, responded to this review

Thank you for letting us know how much you like our hidden patch of jungle! Although we are a few miles away from downtown, we are far enough removed to give you the tranquility you were looking for and are happy you got 'a glimpse' of our little paradise--and true tropical garden! BTW, this garden was opened after WWII in... More

Coffs Harbour, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2012

This was our favourite place to stay on the Big Island. The staff were extremely hospitable, friendly and were very helpful with local festivities. It is the only hostel with camping facilities - very cute camping sites located in a lovely magical botantial garden.

Was this review helpful? Yes 1
Almelo, The Netherlands
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 13, 2012

I was here for a week with my sister. The first two nights we stayed in a tent. But because of a hole day of heavy rain our tents were soaked. We wents to Trish to explain it to here and asked if she had something left for us. She helped us inmediately and within 15 minutes we had a... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2012 via mobile

Definitely the staff makes this place work ! Although away from some of the island's attractions, the very tropical setting is awesome. A gorgeous and secluded beach is a short 5 minute walk away. I plan to return ! Charlie

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Additional Information about Hilo Tropical Gardens

Also Known As:
Hilo Tropical Gardens Hawaii
Address: 1477 Kalanianaole Ave, Hilo, Island of Hawaii, HI 96720
Location: United States > Hawaii > Island of Hawaii > Hilo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #3 of 9 Specialty lodging in Hilo
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Set in a 2 acre tropical garden and is adjacent to a convenience store and the Hilo Homemade Ice Cream Parlor. Hilo Tropical Gardens offers a range of tranquil, secluded accommodations for a variety of travelers that includes private rooms, dorms, and campsites. It is a short walk to beautiful beaches with turtles and minutes away by car or bus to historic Downtown Hilo and its variety of restaurants. Hilo Tropical Gardens offers a unique experience that is off the beaten path and, above all, peaceful. You will find Aloha here! ... more   less 

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