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Arnott's Lodge

98 Apapane Rd., Hilo, Island of Hawaii, HI 96720
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Arnott's Lodge
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Arnott's Lodge
Arnott's Lodge
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281 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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  • Any
English first
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There are newer reviews for Arnott's Lodge
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Kilmarnock, United Kingdom
Top Contributor
52 reviews 52 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 28, 2012

I stayed here for two nights and used it as a base to sleep in whilst exploring Hilo. We booked a deluxe room and had to share a queen bed as the futon didn't look comfortable but bed was comfy and had a good nights sleep. Although there were other cars parked outside we didn't hear any other guests. The... More 

Was this review helpful? Yes 2
AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha to our friends from the UK!! Thanks for your positive review of our deluxe units. As you may have noticed we are extensively refurbishing all the units starting with a major effort on deluxe 1. We are sorry you did not convey your need for a second bed to our staff as we have recently inaugurated a new deluxe... More 

Durango, Colorado
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 26, 2012

We stayed in one of Arnott's "deluxe" rooms for 2 nights and certainly felt that we got our money's worth. At first we were disappointed but, as time passed, we came to feel much better about our accommodations. We especially enjoyed the little table and chairs situated in a lovely lawn area. Also, we put the fridge to good use... More 

Was this review helpful? Yes
AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha and Mahalo for taking the time to review our lodge. I'm sorry to hear that you were disappointed in the beginning as my staff and I would've liked to hear you express your needs so that we could help fulfill them. As you may have noticed Deluxe 1 is undergoing a major renovation and we are gradually moving through... More 

Twin Cities
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2012

Just what a dollar-conscious traveler wants: basic, safe accommodation reasonably priced at a convenient location with courteous and helpful staff. There is a frequent $1 public bus service for those without a vehicle of any kind to take you into Hilo. There are also convenient state and city parks within walking distance. You have your choice of tenting, bedding in... More 

Was this review helpful? Yes 1
AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha and Mahalo for your review of our lodge and our adventure tours. We are glad that you enjoyed yourself in Hilo and that you took advantage of our discounted tour!! Our deluxe units are our most popular rooms that guests request. And we have a new category, "deluxe suite" that we'll be adding this week which will include its... More 

Decatur, AL
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 13, 2012

** Note that Arnott's Lodge is not just a hotel, but also provides numerous tours on the Hilo side of the Big Island. I'm reviewing the tour company portion, not the hotel or those facilities ** I was on the fence about going on the Mauna Kea Summit tour due to the price, and then all the things people had... More 

Was this review helpful? Yes 1
AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha and mahalo for taking the time to review one of our tours. Thanks for choosing Arnott's Hiking adventure for your Mauna Kea tour. Yes, we are the only tour operator in Hilo and the east side of the Big Island with the only permit for Mauna Kea. And yes, our goal is to get you to the summit of... More 

Spring Hill, Florida
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed November 10, 2012

My 2nd stay at Arnott's was as enjoyable as the 1st. We chose semi-private accomodations (across street from main lodge/office). All accomodations at the lodge are clean & in good repair. Housekeeping is very good & consistent. Management has always been helpful & a pleasure to work with. I love the accomodations so much that if I could live there... More 

Was this review helpful? Yes
AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha and Mahalo for your wonderful review!! Thanks for coming back the second time!! And we hope to see you again in the future. Mr. Arnott takes pride in his lodge and the business and wants our guest to enjoy their stay on the Big Island. We offer a unique place like no other and we continue to make upgrades... More 

Kailua Kona
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2012

Nothing fancy, but a clean, convenient, kinda quirky hostel/motel blend with plenty aloha thrown in from the friendly staff snd owner Doug Arnott. Options range from camping to multi room suites, with every possible permutation in between. If you want to do your laundry, cook a meal, surf the web, vegg out in front of the telly, or just crash... More 

Was this review helpful? Yes 1
AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha and Mahalo for your review. Arnott's Lodge is a unique place for travelers from different countries but also locals from the west side of the island and neighbor islands. It's an environment to have a real taste of true Hawaii or a place to call home and relax. Mahalo for making Arnott's Lodge your choice to stay in Hilo.... More 

Germany
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 1, 2012

We stayed in the semi-private room and had the hole suite 3 nights to ourself. :) There was enough room for everything and a well appointed kitchen. The way to downtown might be too far to walk but there is a bus once an hour to go there. And the beach is really near and you can walk there in... More 

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AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha to our guests from Germany!! Mahalo for taking the time to write a review of Arnott's Lodge and Hiking Adventures!! I'm glad you enjoyed our facilities. We have 2 and 3 BR suites that also become semi-private units at $65 a night but if you wanted a suite to yourself (your own kitchen and bathroom) we sell it for... More 

Saint Louis, Missouri
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 12, 2012

This is a very no-frills lodge in Hilo Hawaii. The community kitchen area is a great place for meeting other travelers. It was a good place to compare notes and determine our sight-seeing for the next day. We met travelers from all over the world, very nice and friendly. Everyone respected quite time and cleaned up after themselves which made... More 

Was this review helpful? Yes 1
AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha and Mahalo for taking the time to review Arnott's Lodge. We have guests from all over the world who enjoy and appreciate what we have to offer. It's always nice to see travelers staying at the lodge sharing their stories of where they've been and what to see on the Big Island. Our beds in our units consists of... More 

Adelaide, South Australia, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 3, 2012

I stayed here for 3 nights so that I could do two of the tours offered by Arnott's, which I discovered on their very informative website. This was a great hostel, and for 2 of my nights, I had the semi-private suite to myself. It was a bonus to find the beds made and towels laid out, and the facilities... More 

Was this review helpful? Yes 1
AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha and Mahalo for your kind compliments. We aim to help our guests have a memorable experience when visiting the Big Island. I will pass on your comments to our tour drivers and Doug who enjoyed having coffee with a fellow Aussie. Continue to tell your friends and family about Arnott's Lodge and Hiking Adventures. We welcome you soon in... More 

Rapid City, South Dakota
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2012

This is an awesome place. If you want a nice, clean place with friendly people this is it. We stayed in the private deluxe room with private bath. The price was reasonable. They provided sheets (the bed was already made) and towels. The room had a small fridge and an AC, shared kitchen with supplies for cooking (pots, pans, dishes,... More 

Was this review helpful? Yes
AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha and Mahalo for your positive comments. We aim to provide quality rooms and great customer service at Arnott's Lodge and Hiking Adventures. I'm glad you were able to take our Mauna Kea Sunset/Stargazing Tour as we are the only tour operator on the East side of the island that has a Mauna Kea permit. We also started doing custom... More 

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