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Arnott's Lodge

#2 of 8 Hotels in Hilo
Certificate of Excellence
98 Apapane Rd., Hilo, Island of Hawaii, HI 96720
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327 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burlington, Vermont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We had a very comfortable, super clean room. It's not elegant, but it's quite comfortable and you have access to everything you need, including Kona coffee blend! The staff were wonderful and welcoming. Took a tour with LAUREN (best tour guide ever!) and appreciated SARAH's help at the front desk. We would stay there again without hesitation.

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Sydney, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Arnott's lodge is fantastic. For the same price I paid for a dorm in a hostel near Waikiki beach, I got a secure twin share room with a friend in a really nice beach-hut inspired lodge. Facilities are better than some of the standard hotels I've stayed at back in Sydney! Close distance to some snorkelling spots, the staff are... More 

Review collected in partnership with this hotel

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boynton beach
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Arrived to find no central A/C or even a wall unit. Had to ask for two small portable fans to make sleeping tolerable for two people. Location accommodations were OK. I would say one step above a youth hostel. The worst part, however, was the non-stop barking of the neighbor's dog. Morning, afternoon or evening that dog was always barking... More 

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AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha, mahalo for taking the time to review Arnott's Lodge & Hiking Adventures. You either booked a room that was a semi-private or a 1BR suite (twin) that did not have air condition. We are looking to possibly install air condition in all of our units in the future. Currently all of our deluxe and some of our semi-private units... More 

North Tonawanda, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at Arnott's Lodge while touring the Big Island. We stayed for 2 nights. It was very nice. The room was clean, the common area's of bathroom and kitchen were clean. The main common areas, were also clean and well cared for. We used the laundry while we were there as well. The staff was knowledgeable... More 

Review collected in partnership with this hotel

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AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha to our guests from New York! Mahalo for your positive review. Our goal is to provide a clean place to stay, awesome customer service and great tours. We are happy to hear that you had a great experience. We are a lodge where travelers meet other travelers. We hope to see you soon on your next visit to Hilo.... More 

Chengdu, China
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here two nights due to close with the Hilo Airport, and ride bike outside to the town and even airport for the daily tour of Volcano..the black sand beach beside the lodge and the staff service, the room conditions are all perfect.

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AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha to our guest from China! Mahalo for choosing Arnott's Lodge & Hiking Adventures and for the awesome review. I feel we are located in the best place in Hilo and as you explored the area by bike you can see why. We hope to see you again soon on your next visit to the Big Island. Aloha More 

Lakewood, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

Scheduled the night before for the best room they had. Super good and professional service, and awesome accommodations. The queen bed was comfy, and they gave us macadamia nuts and coffee for the morning. Would definitely return!!

Review collected in partnership with this hotel

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AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha to our friends from Colorado! Mahalo for the awesome review and we look forward to seeing you again soon! Our macadamia nuts are compliments from Mauna Loa Macadamia Nut here in Hilo. We are glad you enjoyed a little treat at check in. Aloha More 

Atlanta
Level Contributor
105 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a deluxe room: queen bed, air conditioner, private bathroom, and refrigerator with access to a common room and common kitchen. A nice amenity was the semi-private lanai in the back; we usually parked in the side yard and entered through the lanai. The room was basic, as others have noted, but scrupulously clean and, although a bit... More 

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AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha to our guests from Atlanta. Mahalo for taking the time to review Arnott's Lodge & Hiking Adventures. Yes, we offer simplicity, cleanliness and friendliness. So we don't advertise ourselves like the regular hotels but we provide a great place at a great price. We are the only hotel in the state that has its very own tours and we... More 

Utah
1 review
4 of 5 stars Reviewed 2 weeks ago

A great place to stay for our family of five, just a block from a beautiful beach. Not deluxe, but clean, plenty of space and great service. Not far from downtown in a tree-filled residential area. Reminded me of motor lodges in New Zealand.

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AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha to our guests from Utah! Mahalo for your review. We do get a lot of groups and families as some of our 2BR suites accommodates 2-6 guests. We are really close to the beaches and you don't have to drive. Arnott's Lodge is very unique as we have different accommodations ranging from camping, dormitories, semi-privates, deluxe units, 1BR suites,... More 

San Diego, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice setting, staff and overall experience. Deluxe rooms a little small and worn down. Deluxe room compound needs some refurbishing. We liked overall experience and would recommend it. Kitchen area is a bonus and useful. Wish there were some decent coolers in kitchen to borrow as bringing one on aircraft not practical.

Review collected in partnership with this hotel

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AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha to our guest from San Diego. Mahalo for taking the time to review us. We appreciate your honest feedback and we are taking it into consideration. We have our 1BR suites that allows couples or smaller families a vast space to spread out. We hope that you will consider this type of accommodation the next time you visit Hilo.... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

First, I love the location. Outside of town and near all the beaches in a residential area. For $75/night I got the twin bed private room w/ private bath. It had AC and was perfect for my needs. The room itself is kind of small, but since it was just me it was perfect! Since I stayed 3 nights, I... More 

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AlohaArnotts, Manager at Arnott's Lodge, responded to this review

Aloha to our friends from Portland! Mahalo for the awesome review. Yes, it's all about location, location, location and we are situated in a great location. Thanks for recognizing Lauren and Miranda, we are glad that they are part of the Arnott's team. We are considering adding the Kilauea Iki Crater Hike as one of our lodge tours so we... More 

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