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All 8 Hilo hotels

Hilo Naniloa Hotel

2.0 of 5 Resort   |   93 Banyan Drive, Hilo, Island of Hawaii, HI 96720 (Formerly Naniloa Volcanoes Resort)
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Ranked #6 of 8 Hotels in Hilo
A recent review
4 of 5 stars Reviewed June 18, 2014
Amy B Laurel, Maryland
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60 reviews from our community

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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Hilo Naniloa Hotel
See the most recent reviews
Akron, Ohio, United States
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 6, 2014

I bought a Groupon for this hotel. I thought I got a good deal, would be sort of close to the volcano, and since it was my first time to the Big Island, I would be able to see some sights. Well, I did see some sights and it was closer to the volcano than Kona. But I wish I... More

Was this review helpful? Yes 6
Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 6, 2014

. Friendly staff. Very old building on bay. Great view but the area had a dirty smell to it. We had an "updated" room which had dirty tile floors, no trim work, no blankets, just white sheets on the beds. Everything in the room looked unfinished. Not worth the money. Felt like a Motel 6 with a view.

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Laurel, Maryland
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 18, 2014

If you do some research, you'll find that this hotel was in serious trouble (and looked it!) in October 2013 and was bought by Tower Development Inc. and Wyland Hilo Hotel LLC in November 2013. There are grand plans for this hotel to make it more like a museum experience. It's not quite there yet, but I think it has... More

Was this review helpful? Yes 5
Fredericksburg, Virginia
Top Contributor
86 reviews 86 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed June 12, 2014

This is a 3 instead of a 2 because I am a fan. I have stayed here many times and heaped praise on the fantastic oceanfront corner rooms, despite the property's well documented deficiencies. So I am excited that the property has been purchased and there seems to be a plan to restore it to the splendor it deserves. A... More

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Hawi, Hawaii, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 5, 2014 via mobile

None of the hotels on Hilo Bay are nice, this one seems to be the least-not-nice. Apparently more recently renovated than most, at the time I stayed this hotel had the added charm of being mostly empty. The deluxe suite had tile floors, a well provisioned kitchen and good views of the bay and Japanese gardens from the two spacious... More

Was this review helpful? Yes 1
Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 3, 2014

OK, the rooms are huge (twice the size of a king in Honolulu). The oceanfront view is incredible. Tilework in current rooms and hall was nice. Deep tub. Fridge in room is nice. Bed comfortable, cotton sheets and blanket. AC works well. Hot water slow, but hot. Ice cream (purchase) in the lobby is REALLY frozen. Continental breakfast: whole wheat/white... More

Was this review helpful? Yes 2
Laguna Niguel, California
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 29, 2014

Stayed here for a couple of nights in late March. The location is great, waterfront overlookiing Hilo Harbor. No sign for the hotel, which was a little strange... The public spaces in hotel are in terrible shape -- bars, restaurants and shops all closed. Floor numbers are spraypainted onto the wall. Phones don't work. We had a corner room on... More

Was this review helpful? Yes 2
Perth, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 26, 2014

This is a beautiful place to stay. Staff are wonderful and the view is worth a million dollars. It is excellent value. It is an older property in the process of being renovated so the exterior is a bit dilapidated and the hot water runs slow but for value, friendliness, location and authenticity this place is great! The air con... More

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 19, 2014

Excellent in Service, Room type. Swimming pool is not good. But this is the best hotel in hilo. Rest of the hotels are not that much good. You can get beach view Room (any floor > 2). It is good to spend with family.

Was this review helpful? Yes 2
Birmingham, Alabama
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 12, 2014

If you are looking for a 5 star resort, this is not the place for you. However, if you are looking for comfort, cleanliness, friendly staff, and a MOST comfortable bed, this is the place for you. We arrived to a front desk person that was very cordial despite the fact she was trying to handle 3 things at once..She... More

Was this review helpful? Yes 4
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Additional Information about Hilo Naniloa Hotel

Address: 93 Banyan Drive, Hilo, Island of Hawaii, HI 96720 (Formerly Naniloa Volcanoes Resort)
Location: United States > Hawaii > Island of Hawaii > Hilo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hilo Naniloa Hotel 2*
Number of rooms: 391
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Also Known As:
Naniloa Volcanoes Hotel Hilo
Hawaii Naniloa Hotel Hilo
Naniloa Volcanoes Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii

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