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All 8 Hilo hotels

Uncle Billy's Hilo Bay Hotel

2.0 of 5 Hotel   |   87 Banyan Dr., Hilo, Island of Hawaii, HI 96720
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Uncle Billy's Hilo Bay Hotel
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Ranked #5 of 8 hotels in Hilo
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276 people have reviewed this hotel

Traveler rating
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    62
    84
    49
    65
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Las Vegas, Nevada
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Room was not nice, can hear neighbors, torn sheets front desk attempted to give better room burns all over counter and louder neighbors - all we heard were frogs and more frogs but that's was not too bad I was extremely disappointed that they made an unauthorized charge to my credit card for missing key - they give old school... More

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Missoula, Montana
1 review
2 of 5 stars Reviewed 1 week ago

We stayed two days and it was more than I could take. We really just slept and kept off the premises as much as possible. The staff is very friendly, low prices, but the hotel is in badly need of renovation. The gardens around hotel had dirty water ponds with fish and is very unattractive. The pool was only being... More

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Riverside, California
Top Contributor
68 reviews 68 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok, it's old and run down but it's obvious that in it's day it was really a cute place. They have a questionnaire asking about rooms, service etc. so I don't understand why the owners are not putting any money into upgrades. The staff was very friendly and helpful. The continental breakfast was fresh papaya, choice of bread for toast... More

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Cabarita Beach, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My travel companion and I booked the hotel last minute after scouring the net and chose Uncle Billies because of the price and location! Hotel staff were very friendly and welcoming, check in process was efficient and we were very happy to get into our room on the third floor. Didn't even mind the stairs! The room was very spacious... More

Was this review helpful? Yes 1
Alameda, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The staff was super friendly and about the only thing I liked about this place. I didn't expect luxury at this price, but, the carpet was really dirty and our bathroom had mildew everywhere. The worst thing I can say about this place was the parking. The hotel has a lot with about 20 spaces for the whole hotel. They... More

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Caspar, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed two nights in March. This place has seen better days, but the location is good and staff friendly. I asked for a room overlooking the bay, and had a great room with fine views. There is a parking lot, but there is also a restaurant that shares it so day or early evening parking is best. It would... More

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Gibsons, B.C.
Top Contributor
96 reviews 96 reviews
33 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 6, 2014

We stayed here one night before leaving for Volcano National Park. The front desk staff were friendly and helpful, and check in was efficient. Our flight was early and we arrived four hours before check in time. We left the car and walked to the Farmer's Market, as suggested by the staff. Our room was ocean front, the bed was... More

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Cleburne
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 6, 2014

Cheapest hotel on my visit, staff were excellent, parking is lousy, very few parking spots, parked on the street most of the time. Older hotel in need of renovations. I had a large room, clean, on end of hotel with a view of the harbor, walk out on the water, no beach there. Wifi was ok, very close to airport... More

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Tacoma
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 27, 2014

I don't consider myself a snobby traveler but I would not stay at this hotel again. We had two nights booked and left after only one night. It was smelly and I felt I needed to wear my flip flops at all times. The staff was nice and because of that I feel bad for this review. But.. The hotel... More

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Sydney, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 23, 2014

only stayed for one night. Great location near the airport. Basic hotel, but provided what we needed which was a clean comfortable bed & bathroom. Good continental breakfast. the car park is not large & therefore we had to park on the street. The wifi was good.

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Additional Information about Uncle Billy's Hilo Bay Hotel

Also Known As:
Uncle Billys Hilo Bay Hotel
Uncle Billy's Hilo Bay Hotel Hawaii
Address: 87 Banyan Dr., Hilo, Island of Hawaii, HI 96720
Location: United States > Hawaii > Island of Hawaii > Hilo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Hilo
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Uncle Billy's Hilo Bay Hotel 2*
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