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Uncle Billy's Hilo Bay Hotel

87 Banyan Dr, Hilo, Island of Hawaii, HI 96720
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Uncle Billy's Hilo Bay Hotel
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Ranked #6 of 8 Hotels in Hilo
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307 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Magnolia, Texas
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We started our vacation in this hotel. Our flight was over 3 hours late arriving and yet when we dragged our selves in from an exceptional long day of traveling they warmly greeted us and quickly check us in to our room. The first night I had just reserved a garden view room. Our room was basic and a bit... More 

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Lancashire, United Kingdom
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The location is ok and the staff are friendly enough. There's a shop on site that sells pretty much anything you might need which is handy. The hotel is just badly in need of updating and a bit of TLC! The wifi is quite poor. And the breakfast could be better.

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Travelers are raving about these Hilo hotels

Kailua-Kona, Hawaii
Top Contributor
63 reviews 63 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Uncle Billy's is a great local kama'aina hotel. It is simple, it is cheap, and it offers things you would be charged at other places. $94 a night (kama'aina rate) = standard room (partial ocean view, 2 twin beds), free parking, free wifi, AND free breakfast. This is a very good deal. No, this isn't the Hilton or the Sheraton.... More 

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San Luis Obispo, California
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 16, 2015

After returning from the volcanos I discovered my new roommates...roaches! I called the front office and they offered to kill it for me. After seeing 3 more I decided to checkout that same night. The receptionist only comment was that "ALL the hotels in Hilo have roaches"! No apologies for the inconvenience.

Was this review helpful? Yes 3
Kailua-Kona, Hawaii
Top Contributor
82 reviews 82 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed May 4, 2015

Me and my wife stay at this property and we really disliked it, rooms very very downgraded I believe that this is a family owned hotel but they have to realize that people deserves better, one thing is that Hilo doesn't have a lot of hotels to choose from so our options are very limited, going back there is a... More 

Was this review helpful? Yes 4
Byron Bay, Australia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 22, 2015

We needed somewhere to stay while the Merrie Monarch was on. Everywhere was full but Uncle Billy's got us a smoking room (their last room, and we don't smoke). This was fine with me. I can handle a lot worse. The thing that I have not been able to let go of and stop thinking about is the amount of... More 

Was this review helpful? Yes 2
Nottingham, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 17, 2015

I stayed at Uncle Billy's during Merrie Monarch season, so the hotel was full to the brim. The Hotel itself is rather dated, but I kinda liked it. Room was huge (standard room) - 2 double beds and plenty of space around. Room came with a fridge too - very handy. Shower and bath in bathroom. One note about the... More 

Was this review helpful? Yes 4
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 29, 2015

Family of 4. We stayed here to save money - and that we did. Our room was basic. We opted for the kitchenette. Had 2 burner cooktop, mini fridge, coffee maker, kitchenware for 4 and small microwave. Purchased our food at the farmers market and grocer (close by) for our stay. Continental breakfast includes fresh papaya, toast, muffins and coffee/tea/juice.... More 

Was this review helpful? Yes 4
Captain Cook, Hawaii, United States
Top Contributor
66 reviews 66 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 26, 2015

I had to travel to the Hilo area for work during Valentine weekend. Everyone was booked solid...except for Uncle Billy's. I went in expecting the worst. You know what? It wasn't that bad. Yep, it's dated, but they offer their rooms at a really good price AND they include a continental breakfast. I had a lovely view of the garden... More 

Was this review helpful? Yes 1
Waikoloa
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 15, 2015

The bathroom had the worst sewage smell that overpowered the whole room. We got the best oceanfront deluxe room that they have. If this is their best I could only imagine what other rooms are like. At midnight someone check in next to us with two screening kids. They banged and screamed until way after 2 am with no help... More 

Was this review helpful? Yes 1
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