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Uncle Billy's Hilo Bay Hotel

87 Banyan Dr, Hilo, Island of Hawaii, HI 96720
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Uncle Billy's Hilo Bay Hotel
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Ranked #5 of 8 Hotels in Hilo
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299 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Captain Cook, Hawaii, United States
Top Contributor
66 reviews 66 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I had to travel to the Hilo area for work during Valentine weekend. Everyone was booked solid...except for Uncle Billy's. I went in expecting the worst. You know what? It wasn't that bad. Yep, it's dated, but they offer their rooms at a really good price AND they include a continental breakfast. I had a lovely view of the garden... More 

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Waikoloa
Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

The bathroom had the worst sewage smell that overpowered the whole room. We got the best oceanfront deluxe room that they have. If this is their best I could only imagine what other rooms are like. At midnight someone check in next to us with two screening kids. They banged and screamed until way after 2 am with no help... More 

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Kirkland, Washington
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2015

This place is old and worn out. The staff were great but this place was less than good. It is time for Uncle Billy to open his purse and re-do this place for tear it down. .. . . . . . . . . . . . . . . . . .

Was this review helpful? Yes 1
Indianapolis, Indiana, United States
Top Contributor
109 reviews 109 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed February 15, 2015

First of all, i just learned that this motel/ hotel is going out of business. It is not surprising. Hence, I dont think that this review would really matter. The only reason we ended in this place is because it was the only place we could get if I wanted to see the volcanos in Hawaii in so short notice.... More 

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San Diego, California
1 review
4 of 5 stars Reviewed January 30, 2015

I wont stay there again I went to sleep and was awoken to see my spotter sitting next to my bed on the floor now he was killed by a IED while we were being transported to our sector we were to watch for terrorists planting road side bombs we spent a lot of time together while looking for insurgents... More 

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Austin, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

It's an older hotel, so don't expect everything new and updated. I really loved this hotel, and will go back there. The location is great, and even though it could use a few updates it is a great value!!! I love this place!!!

Was this review helpful? Yes 1
Cranbrook, Canada
1 review
1 of 5 stars Reviewed January 23, 2015

This hotel is very dated, and worn out. Our room had a 1" rust ring around the entire sink. Rust on the t- bar roof in the bathroom as well as black mould. There was traces of hair from previous guests left in different parts of the room. The tv took a couple of minutes of fuzzy lines before it... More 

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Bozeman, Montana, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 16, 2015

Great service at front desk and good enough rooms. Nice pool for grandkids and ocean views. Stayed in better and worst,but always appreciate a professional manner eas xperienced here. Sounwds ofwaves. I would return here for again for budget family travel.

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Trenton, New Jersey
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 15, 2015

..from your storm. Quiet, simple, friendly, inexpensive by all Hawaii standards. This place has a family-owned vibe. It will no be memorable for good reasons or for bad reasons but, you don't go to Hawaii to remember the hotels. If you need a clean, friendly, quiet place to rest, this is it, and it's good on the wallet.

Was this review helpful? Yes 1
Mentor, Ohio
Top Contributor
78 reviews 78 reviews
40 hotel reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed January 15, 2015

Booked a deluxe ocean view 2 queen room for 1 night. Our flight was delayed, arriving late. Received the key and opened the door, but none of the lights worked! All were unplugged! Had to use the flashlight app on my iphone to plug in all the lights. We decided to take showers and the bathroom was awful! Black grout... More 

Was this review helpful? Yes 1
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