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Uncle Billy's Hilo Bay Hotel

Uncle Billy's Hilo Bay Hotel
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 67 reviews
67 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
20
3.0 of 5 stars
13
2.0 of 5 stars
9
1.0 of 5 stars
22
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 8 hotels in Hilo
Description: Four-story Informal, Family-managed Polynesian Island Resort Hotel in a tropical garden setting, oceanfront; near ITO Airport.
  • Address
    87 Banyan Dr.
    Hilo, Island of Hawaii, HI 96720
Check Rates: $83 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 67 traveler reviews
  • What to Expect:
    • 3 based on 31 reviews Rooms
    • 3.5 based on 32 reviews Service
    • 3 based on 32 reviews Value
    • 3 based on 32 reviews Cleanliness
    • 4 based on 3 reviews Pool
  • Recommended For:
    • 40% based on 37 reviews Families with young children
    • 30% based on 37 reviews Older travelers
    • 30% based on 37 reviews Families with teenagers
    • 20% based on 37 reviews Young singles
    • 10% based on 37 reviews An amazing honeymoon

Reviews of Uncle Billy's Hilo Bay Hotel

( 1-10 of 67 )
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2 of 5 stars
San Pedro, CA
Jul 17, 2008

My husband and I took our grandson to Hawaii for his 12th birthday. We spent 5 days in Waikiki being goofy tourists and then came to Kona for 9 days. While in Kona, we drove to Hilo for the Blue Hawaiian Helicopter Volcano Tour (WOW!!!) and decided to spend 2 nights in Hilo. I booked Uncle Billy's after finding it... more

Jul 17, 2008

My Fiance and I thoroughly enjoyed our stay in Hilo! The island is wonderful and very friendly. Snorkeling was our favorite thing to do while we were there and that alone was enough for us. The hotel was very clean and the staff was marvelous. Wish the rooms were a little bigger but im not one to complain. If your... more

May 23, 2008

I look forward to returning to this hotel but I was Super Nervous after reding the Trip Advisor reviews. Unless you are a Travel Snob, I encourage you to stay at Uncle Billy's. This is an older, Polynesian style property with a great staff, roomy & comfortable rooms and I was very comfortable here. It was a great value and... more

Apr 22, 2008
2/3 found this review helpful

The staff is excellent, but most likely underpaid based on the condition of this hotel. The bathroom ceiling grides were rusted and the tiles falling out. Grout in the floor was black. The main room ceiling had been repaired but stucco was still missing in spots. The bedding had our room number wrote on it, and the mattress was beat.... more

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3 of 5 stars
Las Vegas
Mar 1, 2008

We stayed here one night. The exterior looks a little worn but the room was very clean and nice. The hotel clerks were wonderful and very accommodating. Would stay here again and recommend it to others. The rate was very affordable. Ask for the AAA rate. more

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4 of 5 stars
Chicago, Illinois
Jan 21, 2008
4/4 found this review helpful

Everyone says you get what you pay for, and they couldn't be more right. Still, I definately felt we got our money's worth and a little more. Uncle Billy's is an older hotel and its definately not a restort of any kind. If you're looking for a Marriot with a spa and 5 star resturant you'll be disappointed. But, if... more

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4 of 5 stars
perth, western australia
Aug 25, 2007
1/1 found this review helpful

Uncle Billys was good. We arrived in the midst of a tropical depression, everything was grey and rainy. The friendly and welcoming reception staff made a big difference. The large partial kitchenette garden view room was fine. The bathroom clean. Basically an accurate representative of the descriptive photos on the website at booking. The attached resturant solved the Hilo initial... more

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1 of 5 stars
san diego
Aug 15, 2007
4/7 found this review helpful

I read reviews and I went ahead and listened to the good reviews... that's what i get... upon arrival the staff was friendly, we were waiting for some one to take our luggage to our room... no luck...I went in and got a hold of the rack, loaded the luggage and took it to the rm... there is some sort... more

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3 of 5 stars
Temecula,CA
Aug 4, 2007
5/5 found this review helpful

This is a 1 1/2 star hotel. Don't expect the Four Seasons. The staff is very helpful and friendly. The hotel is old but our room was clean. It is right on the water and on the main street. Get a parking space early or you will have to walk a little way, no big deal. The breakfast and pool... more

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2 of 5 stars
Toronto
Jul 29, 2007
5/6 found this review helpful

I had read the reviews, but we are on a very tight budget so we decided to bite the bullet and concentrate on the good reviews of Uncle Billy's. Besides, we have friends who stayed here, and they returned home in one piece. The lobby inspired me with a desire to come in with a bucket of bleach and wipe... more

Reviews of Uncle Billy's Hilo Bay Hotel

( 1-10 of 67 )
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Uncle Billy's Hilo Bay Hotel Address

87 Banyan Dr., Hilo, Island of Hawaii, HI 96720