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All 8 Hilo hotels

Uncle Billy's Hilo Bay Hotel

2.0 of 5 Hotel   |   87 Banyan Dr., Hilo, Island of Hawaii, HI 96720
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Uncle Billy's Hilo Bay Hotel
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Ranked #5 of 8 Hotels in Hilo
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285 reviews from our community

Traveler rating
    17
    64
    87
    48
    69
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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North Ogden, Utah
1 review
4 of 5 stars Reviewed 2 days ago NEW

Just got back from 10 days at Uncle Billy's. The location is close to everything Hilo, the old Hawaii charm oozes from the place, and the staff was exceptionally welcoming and helpful. Look folks, it's not the Belagio, but for the price, you'll not find much better. It would be nice to see the restaurant/ lounge open, but the gift... More 

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Top Contributor
143 reviews 143 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Uncle Billy's is a Hilo & Kona staple for decades In Hilo the dining room is closed but the gift shop/deli/store is open They have it all, anything from snacks to crocs Especially good @ night when nothing else is open on Banyan & you want to snack but don't want to drive to walmart or old Hilo town

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Canton of Fribourg, Switzerland
Top Contributor
108 reviews 108 reviews
10 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed 5 weeks ago

If it hadn't been for the exceedingly poor service, I would at least rate this hotel an "average". Upon our arrival, the front desk gal didn't acknowledge our entry, not even with brief eye contact or a nod. It was as if we weren't there. The groundskeeper was quite rude to one of my family members about not feeding a... More 

Was this review helpful? Yes 3
Nyack, New York
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 1, 2014

Hey, It's not the Hilton, but if you are looking for a good safe spot to keep your things as you road trip the Big Island. Look no further. Parking can be a little sparse but you can find it on Banyan Drive. Also, It is minutes from the Airport in Hilo. Down the road is a great local diner,... More 

Was this review helpful? Yes 1
Cincinnati, Ohio
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 1, 2014

We stayed at Uncle Billy's a couple of years ago before a business trip on the Kona side of the island. The best way I can describe our stay, is with a bathroom story. The bathroom was so gross and creepy that I made my family leave the room so I could leave the door open and I wore flip... More 

Was this review helpful? Yes 6
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 28, 2014

Have stayed here twice once in February and again in August. Wonderful people, hotel is older could use some up dating. Rooms are large and clean. This is not a fancy place if you are looking for a resort feel not the place for you, if you want a safe place to sleep and relax then it's your hotel. Love... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 12, 2014 via mobile

You can't expect much for the price we paid, but I'm on vacation in Hawaii and would like more. I think it would be worth the extra money to be somewhere a little nicer. Very outdated and in need of renovation or rebuild.

Was this review helpful? Yes 1
Beverly, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 23, 2014

I stayed at Uncle Billy's for two weeks in a kitchenette room. The room was clean and the maid service was good. The place definitely needs a facelift and maybe a little more bleach, but for the price I paid I really can't complain. It rains a lot in Hilo, so I spent a good amount of time in the... More 

Was this review helpful? Yes 2
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 19, 2014 via mobile

We stayed here for a night on our vacation. We spent most of our time on the Kona side of the island, but stayed here to give us enough time to explore Volcano National Park and a few other sites around Hilo. We had been told this hotel and area are the "old Hawaii" - like in the old movies... More 

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1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 1, 2014

Me and my wife stay there for 3 nights the first night my wife's phone was stolen right from her room went downstairs to tell the the receptionist and she told me I should have lock my door she didn't ask anything only two people where up there were there cleaning person and the guests right across from my room.... More 

Was this review helpful? Yes 5
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Additional Information about Uncle Billy's Hilo Bay Hotel

Address: 87 Banyan Dr., Hilo, Island of Hawaii, HI 96720
Location: United States > Hawaii > Island of Hawaii > Hilo
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Uncle Billy's Hilo Bay Hotel 2*
Number of rooms: 144
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Also Known As:
Uncle Billys Hilo Bay Hotel
Uncle Billy's Hilo Bay Hotel Hawaii

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