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Uncle Billy's Hilo Bay Hotel

87 Banyan Dr, Hilo, Island of Hawaii, HI 96720
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Uncle Billy's Hilo Bay Hotel
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Ranked #5 of 8 Hotels in Hilo
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312 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Oakland, California
5 of 5 stars Reviewed 4 days ago NEW

The room was spacious and comfortable with a lovely view of the garden and the sea. The staff were incredibly friendly and efficient. Especially appreciated the fresh papaya at breakfast. There are no phony features here--you'll love it just as it is.

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Fairbanks, Alaska
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hotel offers a taste of Old Hawaii and a unique friendly atmosphere of antiquated charm! Its NO luxury hotel. But what it lacks in the Ritz it make up for in its friendly hospitality and warm useful amenities. I greatly enjoy there garden with the small bridges and large fish. The pool is a nice swim at night. There... More 

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Pittsburgh, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We only spent one blissfully uneventful evening at Uncle Billy's, in the midst of an adventurous two weeks on the Big Island. The location was perfect for a late evening visit to Kiluea and Volcano National Park then return to Hilo instead of making a long dark drive to Kona. The breakfast buffet was surprisingly good. Sparse, but fresh choices... More 

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Jensen Beach, Florida
Level Contributor
232 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our ocean front room, 242. Hearing the waves flapping against the lava lullabied us to sleep every night. The canoe crews went out on Hilo Bay practicing rain or shine. We saw several cruise boats come and go from the port. Watching the planes fly brought further attention. The room was clean and the beds were comfortable. The... More 

Was this review helpful? Yes 2
Magnolia, Texas
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We started our vacation in this hotel. Our flight was over 3 hours late arriving and yet when we dragged our selves in from an exceptional long day of traveling they warmly greeted us and quickly check us in to our room. The first night I had just reserved a garden view room. Our room was basic and a bit... More 

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Lancashire, United Kingdom
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed June 24, 2015

The location is ok and the staff are friendly enough. There's a shop on site that sells pretty much anything you might need which is handy. The hotel is just badly in need of updating and a bit of TLC! The wifi is quite poor. And the breakfast could be better.

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Travelers are raving about these Hilo hotels

Kailua-Kona, Hawaii
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 8, 2015

Uncle Billy's is a great local kama'aina hotel. It is simple, it is cheap, and it offers things you would be charged at other places. $94 a night (kama'aina rate) = standard room (partial ocean view, 2 twin beds), free parking, free wifi, AND free breakfast. This is a very good deal. No, this isn't the Hilton or the Sheraton.... More 

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San Luis Obispo, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 16, 2015

After returning from the volcanos I discovered my new roommates...roaches! I called the front office and they offered to kill it for me. After seeing 3 more I decided to checkout that same night. The receptionist only comment was that "ALL the hotels in Hilo have roaches"! No apologies for the inconvenience.

Was this review helpful? Yes 3
Kailua-Kona, Hawaii
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed May 4, 2015

Me and my wife stay at this property and we really disliked it, rooms very very downgraded I believe that this is a family owned hotel but they have to realize that people deserves better, one thing is that Hilo doesn't have a lot of hotels to choose from so our options are very limited, going back there is a... More 

Was this review helpful? Yes 4
Byron Bay, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 22, 2015

We needed somewhere to stay while the Merrie Monarch was on. Everywhere was full but Uncle Billy's got us a smoking room (their last room, and we don't smoke). This was fine with me. I can handle a lot worse. The thing that I have not been able to let go of and stop thinking about is the amount of... More 

Was this review helpful? Yes 2
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