The Bay House is in a great location and superficially, seems nice. However, I would not recommend it to anyone. On arrival, I was greeted by the husband. He showed me the room, told me where to park, handed me a cheap eats guide of which he couldn't tell me how to get to the restaurant that I selected, and... more

The Bay House was a great get away... much better than a standard hotel. The owners, Tina & Tom, are very sweet and helpful with all your needs wheather about the Bay House or surrounding sights. Beautiful rooms, fantastic breakfast, great view of the bay, and lovely common room with games and tour books on Hilo -- which were also... more

Ditto all the other reviews: satisfying breakfast, delightful hostess, idyllic location, classy decor, sounds of waves and frogs, WiFi, convenient location, and a thoughtful common area for meeting other guests, IF you want. I hesitate to offer any suggestions b/c Tina did SO many things well. But this is a humid climate and you WILL feel clammy after your shower,... more

Beautiful setting, wonderful clean room, yummy breakfast, although there should have been more than one cup of coffee per person available. The only downside to our visit was the owner Tina--made us feel like we were intruding on her space. Hardly spoke to us except to show us where things where. Surprised to read all the reviews here say she... more

My husband and I had reservations at the Bay House Bed and Breakfast, but when ATA went bankrupt we were left without a reasonable alternative to get to Hawaii. I contacted them and they offered to honor our reservation for a year, even though the date for cancellation had already passed. They didn't have to offer this and it made... more

We were only here one night basically long enough to sleep and I'm so sorry because it was such a great location. The rooms were beautiful and it was right on the bay which you could see and hear all night. We also were serenaded all night by a large number of bull frogs! I'm a light sleeper and thought... more

The Bay House B&B is the best ever!!!! We have been staying there for 10 years, and wouldn't think of going anywhere else in Hilo. The rooms are always imaculate, beautifully decorated and very comfortable!!! The breakfasts are first rate, and the owners will accomidate any requests!! And, oh, the owners!!! They are fantastic!! Not only are they warm and... more

Overall the Bay House was great, but for one thing -- we set up a nice picnic dinner to eat on our patio which overlooked the bay -- and suddenly swarms of flying bugs arrived. It may have been the time of night or time of year, and so I'm not blaming it on the Inn owners, but it really... more

My spry mother and I recently spent seven days on the Big Island to celebrate her 88th birthday. After an intensive internet search for lodgings, Bay House Bed and Breakfast in Hilo appeared too welcoming to pass up. I was able to obtain a reservation for the entire stay. What a happy choice! Our room (the harbor room) our daily... more