We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Bay House

Hotel website
42 Pukihae St., Hilo, Island of Hawaii, HI 96720
Special Rate
5th night free
The Bay House
Write a Review

241 reviews from our community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    194
    31
    11
    3
    2
See reviews for
12
149
6
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (241)
  • Mar-May only
    (74)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (48)
All months
Switzerland
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Tina & Tom Jimenez are of the wonderful people, friendly and hospitable. If you stay here, they will make you feel at home. The property is beautiful and welcoming. It exudes just the heat of Hawaii also in a rainy day in Hilo. It's all beautifully.

Was this review helpful? Yes 2
Scottsdale, Arizona
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 30, 2015

1. The place... Beautiful! Rooms were decorated impeccably. Recommend the Harbor Room. Largest lanai, close to the water, less road noise, king bed. The sound of the water that close was very soothing. The coquis were active at night but not too loud. No a/c but the rooms have plenty of windows to take advantage of those trades. Breakfast is... More 

Was this review helpful? Yes 3
Naples, Florida
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 12, 2015

We just checked out after 2 days here. Room was comfortable and clean. The owners do take a low profile in terms of guest interaction but we like that. We did see Tina each morning at breakfast and found her hospitable. Tina provided a welcome note upon our arrival the first day that included her cell phone number , description... More 

Was this review helpful? Yes 2
England, United Kingdom
Level Contributor
171 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed May 8, 2015

We've just left the gorgeous Bay House and were blown away by the hospitality, quality room and the view! We stayed in the Harbor room but saw all three, I would definitely say the harbour room is the best. A large lanai (balcony) overlooking the Ocean - surely the best view to have breakfast by on the whole island! Breakfast... More 

Was this review helpful? Yes 4
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 8, 2015

We just returned home from 3 nights at the Bay House in Hilo. We found the house and our room very charming a nice complement to the resort experience we had on the Kona side. Tina, the owner, was welcoming and eager to assist us as needed, but also gave us our privacy. Breakfast was great and exactly what we... More 

Was this review helpful? Yes 2
Hana, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 18, 2015

Our stay was the third time at the Bay House. This visit was just as comfortable and easy as the prior ones. Great location and wonderful view of Hilo Bay. Lovely breakfast on the lanai with ocean view.

Was this review helpful? Yes 2
Crescent City, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 13, 2015

My daughter went to the Hilo Bay House for her honeymoon and after her RAVE reviews I had to go see for myself. The setting and scenery are MAGICAL. The owners are friendly and provide a perfect atmosphere full of information on the island, best places to eat, travel, activities, hikes, ANYTHING you would want to know. They serve an... More 

Was this review helpful? Yes 4
Bend, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 25, 2015

Perfect location with lanai overlooking ocean as well as hot tub which we used several times. Rooms lovely with comfortable beds. We enjoyed the decor, especially the giraffes behind the sofas!! Breakfast was timely and good, but some variation would have been nice, bacon? Our hostess pleasant and accommodating. The weather was perfect while we were there so was easy... More 

Was this review helpful? Yes 2
Seaside, Oregon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 13, 2015

Absolutely loved this B&B and wonderful helpful hosts. Will be back next year for more tips on sites to visit. View was fantastic, room spotless, assistance great and location was central to town, great restaurants (thanks Tina) and gardens were amazing. Cannot say how much we loved it there. Mahalo ..as you say in Hawaii and Aloha J&D

Was this review helpful? Yes 3
eagle river, w,i usa
Level Contributor
125 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed March 10, 2015 via mobile

Stayed five nights with work and site seeing. Weather was rain and cloud cover for the entire time which detracted the stay. Room was nice and bed comfortable. At night the ocean and frogs were busy but that did not bother us at all. Breakfast was fresh fruit breads and eggs with coffee and juice. Breakfast is eaten on your... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

81 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Room/suite (25)
Viewed
Bathroom (4)
Viewed
Pool/beach area (3)
Viewed
Dining (7)
Viewed
Hotel & grounds (4)
Viewed
View from room (7)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
View from room (1)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities