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All 8 Thermopolis hotels

BEST WESTERN PLUS Plaza Hotel

116 E Park Street, Thermopolis, WY 82443
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Ranked #1 of 8 Hotels in Thermopolis
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 18, 2013
sherry547 Denver
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322 reviews from our community

Traveler rating
    168
    104
    20
    13
    17
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112
129
5
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Plaza Hotel
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Denver
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 18, 2013

The hotel was clean and nice and in a great location within walking distance to the hot springs. The rectangular cool swimming pool was very refreshing after a long drive and large enough to do laps back and forth. There is an outdoor hot tub fed by the hot springs next to the pool. The hotel exterior is unique and... More 

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Mead, Colorado, United States
1 review
2 of 5 stars Reviewed September 17, 2013

We arrived at the hotel after a long day of driving, ready to relax and enjoy the mineral spa, when the desk clerk informed us that the spa was out of order being "winterized." We were extremely disappointed and talked to the manager the next morning hoping for a price reduction, but all he offered was a 25% discount on... More 

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Daniel B, General Manager at BEST WESTERN PLUS Plaza Hotel, responded to this review

Thank you for your review! I'd like to apologize for any miscommunications regarding our hot tub. By providing us with feedback regarding your experience, we can implement changes to ensure that future stays will be a better experience for you. Daniel B, General Manager More 

Clarksville, Tennessee
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 16, 2013

AUG 29th 2013... We stayed here as the first stop of an 18 day dream vacation. The hotel was a little hard to find but once there very enchanting. It was not the typical style of BW hotel and smaller than the normal and we liked that. It is located right by the hot springs. Room was large and nicely... More 

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Pennsylvania
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 15, 2013

This is a basic hotel with some nice "extras". We had a room with 1 king bed on the second floor. It was a very large room with a large bathroom and 3 large windows. We opened the windows for a nice breeze all night. It was disappointing to discover the pool closed on labor day and the hotel manager... More 

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Cheyenne, Wyoming
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 13, 2013

Great hotel location BUT the manager was not on the team. Called three days before to inquire that the hotel hot spring pool was working. Answer was yes. On arrival, the pool was under extensive repair. Brought issue to manager and got the cold shoulder. Why did the desk indicate the pool was open when it was closed? A lot... More 

Review collected in partnership with Best Western

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Best Western P, General Manager at BEST WESTERN PLUS Plaza Hotel, responded to this review

First off, thank you for your comments. We take our guest's feedback very seriously, and I would like to apologize for not exceeding your expectations. We hope that in the future, you will be willing to return. Please contact me directly at 307-864-2939 so we can discuss how to make this situation right for you. Thank you, Dan, GM More 

DuPage County, IL
Top Contributor
85 reviews 85 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 10, 2013

This was a very interesting old hotel with completely renovated rooms that are nicely appointed. Very clean and comfortable. We were in a smaller room with a queen size bed, but it was just fine for the night. My recommendation to the hotelier: Add drapes. They used a cloth Roman shade and, although aesthetically appealing, it didn't block out the... More 

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Casper, United States
1 review
5 of 5 stars Reviewed September 9, 2013

I thought the room was a little pricey, but it is a beautiful hotel - the rooms were really nicely decorated and comfortable. The breakfast and staff were wonderful. And the mineral spa was SO nice! We got there the weekend after Labor Day and didn't realize the pool would be closed (since it was in the 90's out!) That... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 5, 2013

This hotel is the best thing about thermopolis. The rooms are spacious and decorated impeccably. Location next to the park was an added bonus. But be warned, the smell from the hot springs is a bit overpowering

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Billings, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

My husband and I do not get to travel often so our choice of hotel is important. The Best Western in Thermopolis, WY is a wnderful place to staff and we look forward to returning. Beautiful location and excellent staff.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Berthoud, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

Stayed 1 night on way up to Yellowstone in a King bed room. We will be back!! Clean/comfortable/relaxing hotel. Bed was awesome! Breakfast was good. Had the swimming pool and thermal water hot pool/spa all to ourselves in the morning. Staff were friendly and efficient. Can't say anything bad about this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Plaza Hotel

Address: 116 E Park Street, Thermopolis, WY 82443
Phone Number:
Location: United States > Wyoming > Thermopolis
Price Range (Based on Average Rates): $
Number of rooms: 36
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Also Known As:
Best Western Thermopolis
Thermopolis Best Western

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