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Snake River Lodge and Spa

Certificate of Excellence
7710 Granite Loop Road, Teton Village, WY 83025 (Formerly Snake River Lodge & Spa, A RockResort)
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Best prices for: 1 room 1 guest
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Snake River Lodge and Spa
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Snake River Lodge and Spa
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367 reviews from our community

Traveler rating
    179
    84
    50
    41
    13
See reviews for
140
113
4
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Parkton, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Snake River Lodge and Spa for a week in mid-March and totally enjoyed our stay. After reading so many mixed reviews, we were somewhat apprehensive about staying there - we are very satisfied with our experience and did not find any of the negatives we had read about. The lodge was clean and inviting, our rooms... More 

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Huntsville, Alabama
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

This was a disappointing stay at SRL, there were a few good things but the whole resort was on the whole badly run. The staff was very friendly, but very un-knowledgable like they had never been trained, but the food was disappointing and little things like the Spa elevator (on the 4th floor) was out of service the entire time.... More 

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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

A bit worn out, needs to be upgraded/renovated. you get the feeling you are in and old hotel that hasn't kept up with competitors around. Service is really good, lobby and gathering/bar areas are ok..

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Florida
Top Contributor
75 reviews 75 reviews
28 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

As luxury travelers, this was a new adventure for us. We booked the 4 bedroom penthouse with another family. Having stayed at the Four Seasons Jackson Hole before, we were very curious. And honestly? We were incredibly pleased. The 4 bedroom was even nicer than the 5 bed pent at the FS and about 60% less. The hotel itself is... More 

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New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

- The Photo of "Deluxe King with Shared Balcony" on their website is misleading, our room 204 has a view of a building, the photo has a view of the mountain. - Our ski boots were cold when we picked them up at ski check in the morning, better keep your ski boots at room.

Was this review helpful? Yes 1
Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have spent the week after Christmas at Snake River Lodge for the past three years and it just keeps getting better. Our room was comfortable, with a king bed for parents and foldout sofa for our son. Fireplace was a nice touch. Food was great. Ski valet area was recently upgraded and service there is great. Can't beat the... More 

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srnhg, Owner at Snake River Lodge and Spa, responded to this review

Thank you for being our guests at the Snake River Lodge and Spa and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. We are glad you were able to enjoy our many hotel amenities including the indoor/outdoor pool and Jacuzzi, ski valet and close proximity to... More 

Palo Alto, California
1 review
4 of 5 stars Reviewed 4 weeks ago

This is my 3rd stay here - usually it's in the summer, first time trying the ski season. SRL is a great 4-star hotel with the prices and value that come along with it. The location is just fantastic - the lift is right outside, there are several great restaurants (Osteria and Handle Bar were my go-to's), the view is... More 

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Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Was really unimpressed. Is this supposed to be a five-star hotel? From the moment you arrive it's clear the staff aren't going to be too bothered helping you. I struggled with my bags through the heavy front doors while the staff at the front desk stood and watched and chatted. Holding the door open might be a thought? The breakfast... More 

Was this review helpful? Yes 4
srnhg, Owner at Snake River Lodge and Spa, responded to this review

Thank you for your review of Snake River Lodge and Spa. We appreciate guest feedback. Customer satisfaction is our number one priority and we apologize if you did not experience our best efforts. We are sorry for the issues you experienced with your guest room accommodations. We will be addressing your concerns with the manager of the hotel and apologize... More 

San Francisco, CA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second trip to Jackson Hole, and we came back to stay at the Snake River Lodge. It's a great place to stay for a Jackson Hole ski trip. The location is great (essentially ski-in/ski-out...although technically it's ski-in, and very short walk to ski-out) and they have a ski/boot check right on site, so it's super convenient to... More 

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stayed here for a week. The room was nice enough but twice the bath plug hole became blocked and had to call reception to attend to it. The wi-fi wasn't always working. That frustrated my husband no end. Also every time you flushed the toiled, I felt I was on an airplane. It was so loud!!... More 

Was this review helpful? Yes 2
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Amenities (40)
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Deluxe Double King (13)
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Deluxe King (10)
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Grand Lodge Premium King Fireplace (20)
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Pool (6)
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Premium King (11)
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Premium King with Fireplace (15)
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The Hotel (31)
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Three Bedroom Condo at Crystal Springs Lodge (36)
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Three Bedroom Loft at Crystal Springs Lodge (39)
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Two Bedroom Condo (36)
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Two Bedroom Loft at Crystal Springs Lodge (39)
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Two Bedroom Plus Loft Penthouse Condo (48)

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