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BEST WESTERN Inn at Sundance

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2719 East Cleveland, P.O. Box 927, Sundance, WY 82729
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BEST WESTERN Inn at Sundance
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BEST WESTERN Inn at Sundance
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134 reviews from our community

Traveler rating
    42
    56
    23
    5
    8
See reviews for
52
46
6
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (134)
  • Mar-May only
    (15)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (12)
All months
1 review
5 of 5 stars Reviewed 1 week ago

I can't be happier to stay in this hotel/motel. I would like to recommend to my friends if thy come. The location is good and the staff are very friendly and ready to help whenever you have any questions or inquires.

Review collected in partnership with Best Western

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for such a nice review. I am so pleased that our staff was able to meet your needs. We look forward to seeing you again if you are ever in the area, and hope you have a great week. More 

Cheyenne, Wyoming
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice place. Bed was a little hard for me but room was big and when you walk into the room an animal made of towels is setting on the bed. SO CUTE. He makes a Swan, Elephant or Turtle to set on every bed. People were very nice and helpful.

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you so much for staying with us. We are very fortunate to have a fantastic staff, and I am so glad you were made to feel welcome. We wish you happy travels! More 

Shereidan, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I am a frequent guest here and each time I have been greeted warmly by the staff who go out of their way to make my stay comfortable. The area is a treasure trove of outdoor possibilities including hiking, camping, fishing, cross country skiing, snow shoeing, hunting with beautiful views, colorful sunrises and sunsets. The rooms are spacious, clean, and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for your kind words. We are so glad to hear that you not only enjoy staying in our hotel, but that you are also able to enjoy the area. I hope you have safe and happy travels, and we look forward to seeing you again. More 

Guernsey, Wyoming
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I have found cause to stay at this hotel several times over the past few months. I find friendly staff, clean rooms and nice amenities. I often need a place to meet with employees, and the breakfast room has been made available to me for those times. I think the staff, from the front desk to the maids, go out... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for the kind words. It is always a pleasure to have you and your staff stay with us. We look forward to your next visit. More 

Rapid City, South Dakota
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 28, 2015

A bit expensive, but it's your only decent choice in Sundance. They don't turn the heat on in the rooms, so turn it on when you check in and leave for a couple of hours to let your room heat up. Good hot tub, (I go there while the room heats up,) normal hotel breakfast. Super clean rooms.

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you so much for your review. I apologize that the heat in the room was not turned on, and am sorry for your discomfort. I am glad that you were able to relax in the hot tub. We look forward to having you stay with us again the next time you are in the area. More 

Cheyenne, Wyoming
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

After a long day of work, you want to feel as if you walked through the door of your home. Delissa made me feel as if I did. THANK YOU, THANK YOU, THANK YOU.!!!!! Your cheeriness was sincere and pleasant. You made my day.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

It was such a pleasure to have you stay at our Hotel. Thank you for the good review, and we look forward to seeing you the next time you are in town. More 

Englewood, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 21, 2015

Very expensive for the room and had to move to another room and pay an additional $10 for a microwave and refrigerator while these are commonly provided at all hotels that I have stayed at a much lower price and accomodations were the same. I paid $107 for one night with a miitary discount while other hotels on this vacation... More 

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for your recent stay at our hotel. I'm sorry you had to move rooms. I can assure you that you were not charged a $10 fee for the refrigerator and microwave. Those are free amenities, but unfortunately we do not have them in every room, and they need to be requested. We very much appreciate your business and... More 

Chariton, United States
1 review
4 of 5 stars Reviewed January 9, 2015

Very friendly staff who went above and beyond to assist me during my visit. Room was clean and quiet with the only drawback being a slow drain. For being "in the middle of no where" this was a very nice place.

Review collected in partnership with Best Western

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Michael, Thank you so much for your review. It was a pleasure having you stay with us. Thank you for bringing the slow drain to our attention so quickly. I hope your travels have been travels have been fruitful and hope to see you again. More 

Kaycee, United States
1 review
5 of 5 stars Reviewed December 18, 2014

Very clean hotel with wonderful amenities and very friendly staff. However, beds need updated and were uncomfortable. I would stay at this hotel over and over if the beds get upgraded. The cleaning staff goes above and beyond even making wonderful towel animals. The rooms are tidy and spotless as was the entire hotel. The pool room was clean and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you so much for staying with us! We have an excellent staff, and I am glad to hear how much you enjoyed the extra effort they put in. I am so sorry you didn't sleep well. I hope you come back and let us remedy that experience. Have a great day and safe travels! More 

Cheyenne, United States
1 review
5 of 5 stars Reviewed December 4, 2014

Friendly staff and clean room. I will stay there again if I am in the area. Not many hotels to choose from but this one rates the best in opinion. Origami shapes made from some of the bath towels in my room was a nice touch.

Review collected in partnership with Best Western

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you so much for your kind review. Our front desk and housekeeping staff do a wonderful job, and I'm so glad you enjoyed your stay. It was a pleasure having you here, and we look forward to seeing you again. More 

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