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BEST WESTERN Inn at Sundance

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2719 East Cleveland, P.O. Box 927, Sundance, WY 82729
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BEST WESTERN Inn at Sundance
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BEST WESTERN Inn at Sundance
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137 reviews from our community

Traveler rating
    42
    58
    24
    5
    8
See reviews for
52
47
6
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Spokane, Washington
Top Contributor
66 reviews 66 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a nice smaller Best Western. The property is very clean and well lit. The staff is excellent. The rooms are nice, with a work station and newer flat screen tv's. I would have given this property a better rating but the beds are terrible. Very hard and uneven. Probably the worst I've had at a Best Western. I... More 

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Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Langley, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Staff was great. Location good. Food good. Beds need to improved. Very uncomfortable. Many excellent things to see in area.Breakfast was good. Harley dealer close by for service and shopping. Easy on/ off the highway.

Review collected in partnership with Best Western

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Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for taking the time to review us, and we appreciate your kind words. I hope you will stay with us again and give us a chance to correct our mistakes. We wish you safe and happy travels. More 

Cheyenne, Wyoming
1 review
4 of 5 stars Reviewed 4 weeks ago

My experience at the Best Western Inn at Sundance was very good. The employees were very professional and courteous. The hotel was clean as was my room. The continental breakfast was very pleasant. Overall, I would recommend.

Review collected in partnership with Best Western

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for taking the time to review the Best Western Inn at Sundance. I am glad you enjoyed your stay. We wish you happy travels! More 

1 review
5 of 5 stars Reviewed March 21, 2015

I can't be happier to stay in this hotel/motel. I would like to recommend to my friends if thy come. The location is good and the staff are very friendly and ready to help whenever you have any questions or inquires.

Review collected in partnership with Best Western

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for such a nice review. I am so pleased that our staff was able to meet your needs. We look forward to seeing you again if you are ever in the area, and hope you have a great week. More 

Cheyenne, Wyoming
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 20, 2015

Very nice place. Bed was a little hard for me but room was big and when you walk into the room an animal made of towels is setting on the bed. SO CUTE. He makes a Swan, Elephant or Turtle to set on every bed. People were very nice and helpful.

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you so much for staying with us. We are very fortunate to have a fantastic staff, and I am so glad you were made to feel welcome. We wish you happy travels! More 

Shereidan, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed February 26, 2015

I am a frequent guest here and each time I have been greeted warmly by the staff who go out of their way to make my stay comfortable. The area is a treasure trove of outdoor possibilities including hiking, camping, fishing, cross country skiing, snow shoeing, hunting with beautiful views, colorful sunrises and sunsets. The rooms are spacious, clean, and... More 

Review collected in partnership with Best Western

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Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for your kind words. We are so glad to hear that you not only enjoy staying in our hotel, but that you are also able to enjoy the area. I hope you have safe and happy travels, and we look forward to seeing you again. More 

Guernsey, Wyoming
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed February 23, 2015

I have found cause to stay at this hotel several times over the past few months. I find friendly staff, clean rooms and nice amenities. I often need a place to meet with employees, and the breakfast room has been made available to me for those times. I think the staff, from the front desk to the maids, go out... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for the kind words. It is always a pleasure to have you and your staff stay with us. We look forward to your next visit. More 

Rapid City, South Dakota
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 28, 2015

A bit expensive, but it's your only decent choice in Sundance. They don't turn the heat on in the rooms, so turn it on when you check in and leave for a couple of hours to let your room heat up. Good hot tub, (I go there while the room heats up,) normal hotel breakfast. Super clean rooms.

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you so much for your review. I apologize that the heat in the room was not turned on, and am sorry for your discomfort. I am glad that you were able to relax in the hot tub. We look forward to having you stay with us again the next time you are in the area. More 

Cheyenne, Wyoming
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

After a long day of work, you want to feel as if you walked through the door of your home. Delissa made me feel as if I did. THANK YOU, THANK YOU, THANK YOU.!!!!! Your cheeriness was sincere and pleasant. You made my day.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

It was such a pleasure to have you stay at our Hotel. Thank you for the good review, and we look forward to seeing you the next time you are in town. More 

Englewood, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 21, 2015

Very expensive for the room and had to move to another room and pay an additional $10 for a microwave and refrigerator while these are commonly provided at all hotels that I have stayed at a much lower price and accomodations were the same. I paid $107 for one night with a miitary discount while other hotels on this vacation... More 

Was this review helpful? Yes
Martha K, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for your recent stay at our hotel. I'm sorry you had to move rooms. I can assure you that you were not charged a $10 fee for the refrigerator and microwave. Those are free amenities, but unfortunately we do not have them in every room, and they need to be requested. We very much appreciate your business and... More 

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