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All 20 Sheridan hotels

Holiday Inn Sheridan - Convention Center

3.0 of 5 Hotel   |   1809 Sugarland Drive, Sheridan, WY 82801
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Ranked #6 of 20 hotels in Sheridan
A recent review
3 of 5 stars reviewed 1 week ago
TinaRWashingtonDC Washington DC, District of Columbia
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175 people have reviewed this hotel

Traveler rating
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    51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

I haven't been in this property in a number of years. The rooms are clean, the beds and pillows are fine but the whole place seems a bit tired. My biggest concern is the customer service. I asked that my room be changed because I didn't want to be near an outside stairwell. I was asked, "What type of room... More

Was this review helpful? Yes
LizRamsay, General Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear TinaRWashingtonDC, I would like to apologize on behalf of the staff, we always strive to make sure our guests are happy and that we can meet your needs. I will speak to our staff to ensure this mistake is not made again. We hope that we can make your next stay more comfortable. Please call us directly when you... More

Kiowa, Colorado
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stay every time I am on business in Sheridan. Hotel is nice but badly in need of a remodel. Seems they tried with some fresh paint and some nicer furniture. Beds comfortable and again it's clean! For small town WY this is a nice hotel and reasonable price.

Was this review helpful? Yes
LizRamsay, General Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Kristen S, First and foremost we greatly appreciate you staying with us. It is always our goal to provide a clean, comfortable, and relaxing stay at our hotel. We are currently in the process of renovation of the hotel. It is unfortunately a slow process, but please be assured that it is our goal to constantly update and maintain... More

Hinton, Oklahoma
Top Contributor
104 reviews 104 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

Dark room overlooking the lobby. Not a scenic hotel , located in an industrial area, No decent restaurants around the hotel have to drive down town +/- 2 miles away. This hotel need a major overhaul to remain competitive. Check in was very slow, 20 minutes to process three customers.

Was this review helpful? Yes
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear ontheroadagainst5154, Thank you for taking the time to review our hotel, it is always very much appreciated. The hotel is in the process of making renovations, however it does take some time as it is a very large property, it has been a continual process over the years. If you could please contact me at the below e-mail address... More

Green Bay
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I had to admit. I was having my doubts about the hotel when I saw we were driving by mills and factories. However, when we walked into the hotel, it was great! We were greated by the desk staff in a cheerful manner. The room was clean. The view was of the lobby, but we were close to the water... More

Was this review helpful? Yes 2
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Rose W, We are so glad to hear that you had such a wonderful stay! We look forward to seeing you again should you be in the Sheridan, WY area again! Warm Regards, Elizabeth Ramsay Assistant General Manager More

Red Deer, Canada
Top Contributor
88 reviews 88 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay in a spacious and clean room. Enough space to put in a cot and still have room to walk around. Didn't use the pool, but there is a very nice courtyard with a waterfall in the hotel. We were given coupons for breakfast, which was a great deal for a hot breakfast in the hotel restaurant.... More

Was this review helpful? Yes 2
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Seanwb, We are glad to hear that you had such a great stay with us, we look forward to seeing you again soon! Warm Regards, Elizabeth Ramsay Assistant General Manager More

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We just stayed here for 3 nights and while the hotel was in a good location for where we needed to go, we found the service there to be sub-par. First of all, our maid service was poor -- room only half cleaned, and one day it wasn't cleaned at all. Then, on our second night, the fire alarm went... More

Was this review helpful? Yes 2
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear tallwoman, Thank you for taking the time to review our hotel, it is always very much appreciated and very helpful for our continual training of the hotel staff! We are very sorry to hear about all the issues that you encountered during your stay. I have already notified the Executive Housekeeper about your room issues during your stay, so... More

Boston, Massachusetts
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a conference recently. The hotel designers have tried to infuse the Wyoming theme in the hotel lobby and it works well for most part, except for the waterfall, which appears kinda contrived. The rooms are spacious, the bed comfortable, but the bathrooms could do with some updates. If you have the option of eating elsewhere, please go... More

Was this review helpful? Yes 2
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear vikas248, We are so glad to hear that you had such a wonderful stay during your conference here at the Sheridan Holiday Inn! We look forward to seeing you again soon should you be in the Sheridan, WY area again! Warm Regards, Elizabeth Ramsay Assistant General Manager More

Casper, Wyoming, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went for a wedding, the staff was great, the sleeping was some of the best I have had since there was no night time noise, coming from another room or from traffic/railroad outside. We were there for 3 nights on the final day we did not have any washcloths left from cleaning staff. My only gripe was not for... More

Was this review helpful? Yes 3
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear LaCinda T, First of all thank you for taking the time to review our hotel, it is always greatly appreciated! We will be taking care of the handicap rooms on the 5th floor immediately. We are so glad to hear that you had such a great stay during your wedding. Warm Regards, Elizabeth Ramsay Assistant General Manager More

Frederick, Maryland
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Large hotel with a very inattentive staff. Kind of strange parking lot (lots of really high curbs) . Rooms were clean and had a good night's sleep. Breakfast was good even though service was slow. There is a huge waterfall in the lobby.

Was this review helpful? Yes
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Barangabill, Thank you for taking the time to review out hotel, it is always very much appreciated and helpful in training our staff. I have already spoken with the staff about these issues to assure that they will not happen in the future. We look forward to seeing you again soon should you be in the Sheridan, WY area!... More

Wampum, Pennsylvania
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were on a 3 week driving trip from July 9-31, 2014 and this was one of the best hotels on our trip. The accommodations were perfect as we had a king suite. It was especially nice that there was a door between the bedroom and living room area so the early sleeper was not disturbed by the night owl.... More

Was this review helpful? Yes 2
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear MJC99, We are so glad to hear that you had such a great night in our king suite! We hope the rest of your trip was just as enjoyable! We look forward to seeing you again if you should ever be in the Sheridan, WY area again! Warm Regards, Elizabeth Ramsay Assistant General Manager More

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Additional Information about Holiday Inn Sheridan - Convention Center

Address: 1809 Sugarland Drive, Sheridan, WY 82801
Phone Number:
Location: United States > Wyoming > Sheridan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sheridan - Convention Center 3*
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Also Known As:
Holiday Inn Sheridan Hotel Sheridan
Sheridan Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Welcome to the Holiday Inn Sheridan.2 Miles from Sheridan Airport (SHR), with complimentary shuttle service. Conveniently located at exit 25, I-90, midway between Mount Rushmore and Yellowstone Park, making the hotel a perfect vacation stop. Both corporate travelers and tourists enjoy our indoor pool, whirlpool and sauna. Our 24-hour fitness center is a popular place to unwind. The Greenery Restaurant serves breakfast and lunch daily, with the best salad bar and Sunday Brunch in Sheridan. Sugarland Mining Company opens at 5pm daily. The specialty is Certified Angus Beef, however, they serve a variety of scrumptious dishes. Unwind in Scooter s Bar & Grill, open at 11 a.m. daily. Scooter s features a casual menu in a relaxed atmosphere. Enjoy your favorite sports on one of 12 screens. Our event space and outstanding service make the Holiday Inn Sheridan a favorite place to meet. Our catering experts will assist you in coordinating every detail of your event, making us a favorite site for weddings, conventions, banquets, military reunions and more. Hotel is near: Phoenix Fuel, Pearl Development, RockWell Petroleum, Fidelity Exploration.Nearby attractions include: Powder Horn Golf, Bradford Brinton Memorial & Museum, Don King s Western Museum, Mint Bar and Kendrick Mansion. The Holiday Inn Sheridan, offering guests a relaxing place to stay in a great town to visit. ... more   less 
Number of rooms
212

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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