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Holiday Inn Sheridan - Convention Center

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1809 Sugarland Drive, Sheridan, WY 82801
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Holiday Inn Sheridan - Convention Center
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Holiday Inn Sheridan - Convention Center
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197 reviews from our community

Traveler rating
    38
    67
    57
    22
    13
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Litchfield, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped for a week at the Holiday Inn in Sheridan, Wyoming recently and were impressed with the environment, rooms and staff. There is a extra large lobby with comfortable sitting areas to visit. I like having a restaurant on site. The menu served was reasonably priced and our preference to those supposedly free ones most often served today with... More 

Was this review helpful? Yes 1
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Bonnie J, We are so glad to hear that you had such a wonderful stay! We look forward to seeing you again soon! Warm Regards, Elizabeth Ramsay Assistant General Manager More 

Wyoming
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 3, 2015

Hotel is fairly clean and comfortable, but dated. Pool is way, way too small for number of guest/rooms. Workout room was fair, small but hot!!!! Nothing special but decent. And it's nice that there's a restaurant inside. Not many staff members to be found if you need help/have questions.

Was this review helpful? Yes 1
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear WyoOnTheRoad, Thank you for taking the time to review our the Holiday Inn in Sheridan, WY. It is always very much appreciated and helpful in the ongoing training of our staff members. I have advised the departments of the issues that you mentioned above so that they can get taken care of ASAP. We look forward to seeing you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

We're locals, and their mining company restraunt is to die for. The servers are also very friendly and Sunday brunch here is awesome! Highly recommend coming for breakfast, lunch or dinner! If you have any parties in their convention center they are always willing to help with whatever you need.

Was this review helpful? Yes 1
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Zowada, Thank you for the kind words! It is always very much appreciated to hear. I will make sure to pass this on to the restaurant and kitchen staff! We look forward to seeing you again soon! Warm Regards, Elizabeth Ramsay Assistant General Manager More 

Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 30, 2014

I was highly disappointed. I went there for the Rocking the Railroad concert and got a suite. The room was nice. The lobby was dated. The front desk ladies were friendly. My major disappointment was when the fire alarm went off at 3 am in the morning. It terrified me. I jumped out of bed in my skivvies thinking that... More 

Was this review helpful? Yes 1
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Tara A, Unfortunately, I have gone all the way back to July of this year and I am unable to locate your reservation in our computer system. If you can please contact me at the below e-mail address so that I can further investigate. Warm Regards, Elizabeth Ramsay Assistant General Manager elizabeth@sheridan-wyo.com More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 29, 2014

Our daughter and son in law had stayed here 8 years ago, and we were meeting them there as the halfway point, and as part of a Christmas celebration with them and the grandchildren. (6 hour drive for both). Friendly staff, but hotel seems slightly outdated. Price was right. The biggest disappointments: Hot tub was out of order, and no... More 

Was this review helpful? Yes 2
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Scott L, Thank you for taking the time to review our hotel, it is always very much appreciated! We are glad to hear that the front desk staff was warm and friendly. We are in the process of updating the hotel, renovations are on going in a hotel of this size. The hot tub is currently out of order... More 

NorthernVirginia
Top Contributor
76 reviews 76 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 14, 2014

Great location - fine place, nothing special, but very good. They need to update their guest computer system - too restrictive (web browser locked to limited sites) made it difficult to use, however, it was free, so I can't complain. We loved the bar in the hotel - ended up watching some football and just had a nice time with... More 

Was this review helpful? Yes
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear RichFromVirginia, We are so glad to hear that you had such a memorable experience at the Sheridan Holiday Inn! We hope the rest of your trip was just as enjoyable. We look forward to seeing you the next time you find yourself in Sheridan, WY! Warm Regards, Elizabeth Ramsay Assistant General Manager More 

Santa Clarita, California
Top Contributor
76 reviews 76 reviews
35 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 21, 2014

While traveling Highway 90 on a multi-day trip we found this gem in Sheridan. They have a great restaurant and a sports bar. We found the staff pleasant and attentive. The check-in clerk thanked us for being IHG Priority members and offered us bottles of complimentary water. She did, however, overlook giving us the free breakfast vouchers we were promised... More 

Was this review helpful? Yes 1
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear MKteach, We are so glad to hear that you had such a great stay! We look forward to seeing you again soon! Warm Regards, Elizabeth Ramsay Assistant General Manager More 

Pittsburgh, PA
Top Contributor
104 reviews 104 reviews
60 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed November 8, 2014

I can’t say enough about this hotel. I stayed for five nights while my husband was on an elk hunt. I moved here after staying at another hotel that was also very nice, but had problems with highway noise. I walked into the Holiday Inn to a very pretty lobby with a waterfall, and was greeted by Danni-I asked if... More 

Was this review helpful? Yes 1
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Wilson60, We are so glad to hear that you enjoyed your stay so much, making sure our guests are completely satisfied is our goal. We want to make sure all of our guests feel at home while they are traveling and staying at the hotel! We hope you enjoyed the wine and were able to relax after a stressful... More 

Gillette, Wyoming
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2014

I would like to thanks the following staff at Holiday Inn Sheridan Wyoming at banquet department especially Jeanette, Rico Jeff and Justine for the the wonderful, excellent and good services they rendered to our company Volunteers of America (VOA). Thank you very much....Vikki Stout

Was this review helpful? Yes 1
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Vikki26Batacan, Thank you for taking the time to review our hotel, it is always very much appreciated! We are so happy to hear that you had such a great banquet and that our banquet staff was of so much help! I will be sure to pass on the praise to all of them! We hope to see you again... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 7, 2014

From the smiling greetings to good service this was a great stay. Hadn't stayed here for a few years and was impressed with the upgrades. Facility overall was inviting. Room was clean and bed comfortable. Breakfast was decent and at a great price. Would stay again.

Was this review helpful? Yes 1
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Timothy M, We are so glad to hear that you enjoyed your stay! We hope the rest of your trip was just as enjoyable! We look forward to seeing you again soon! Warm Regards, Elizabeth Ramsay Assistant General Manager More 

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