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All 20 Sheridan hotels

Holiday Inn Sheridan - Convention Center

3.0 of 5 Hotel   |   1809 Sugarland Drive, Sheridan, WY 82801
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Ranked #6 of 20 Hotels in Sheridan
A recent review
3 of 5 stars reviewed yesterday
Dutch1638 Fayetteville, Pennsylvania
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187 reviews from our community

Traveler rating
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    64
    55
    21
    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fayetteville, Pennsylvania
Top Contributor
102 reviews 102 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed yesterday NEW

On the Plus side, the room was spotless and the room amenities were adequate. But, there were problems: The 6am wake-up call never came. The sink drain ran very slow and needed cleaning (reported to the desk when we left). Difficult to pen/close the door. Had to put my shoulder to the door to force it to open (also reported... More

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Atlanta, Georgia
Top Contributor
131 reviews 131 reviews
64 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel was used because it put us in a good place to visit Mount Rushmore the next morning. Ok breakfast, but not great. Not all workers speak enough English to converse. My room was clean, standard size, but updated recently. I loved the new lamps with electrical outlets in the base, the wifi, and the extra desk space.

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Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Westgalady, We are glad to hear that you had a good stay with us at the Sheridan Holiday Inn, we are in the process of remodeling the hotel, it is a work in progress. We hope to see you again should you be in the Sheridan, WY area again! Warm Regards, Elizabeth Ramsay Assistant General Manager More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It was so bad that they even suggested a refund before we did..........foul smell in bathroom which they could not get rid of, a shower that didn't work....that was quite enough for us. To be fair they did try to fix things and did offer us complimentary breakfast, but in the end there was too much wrong with it. The... More

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Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear FlightyFeline, First of all, thank you for taking the time to review our hotel, it is always very much appreciated! We are very sorry to hear that your stay did not meet your expectations. I have taken up the issues with the department managers, so that these issues don't happen in the future. We hope the rest of your... More

England
Top Contributor
85 reviews 85 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As an IHG Rewards member, we had booked in advance from the UK and had requested a quiet room. The front desk staff were polite but we got a room right by the interstate highway! Then when requested a change were given a room right by the ac room chiller units on the 4th floor. Eventually as there were no... More

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Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear DonaldQuackers, First of all, we would like to thank you for your loyalty to the IHG brands and Holiday Inn by being an IHG Rewards member, we really appreciate your business. I want to apologize and say that we are very sorry that it took a couple different times to get you into a quiet room. I will address... More

Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stopped there on my way to Texas from Montana in August. Fantastic staff. I think her name was Megan? She had red hair? Extremely friendly and professional. My room was great. What a cute little town! I had never heard of Sheridan before but my one night there turned out to be a great experience. The facility looks like it... More

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Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear MarkHyatt, We are so pleased to hear that you had such a great stay! I think you're talking about Dani, she is one of our best, we are so glad that you had a chance to get to know her! We hope the rest of your trip was a enjoyable one! We look forward to seeing you again should... More

Essex, England
Top Contributor
92 reviews 92 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Helpful, friendly staff; very useful free shuttle service to the surrounding area (eg downtown) which meant no need for taxis; spacious lobby with waterfall makes for a different experience (although the smell of chlorine was a tad strong); decent-sized rooms. A very pleasant place to stay, especially on a tour (ie without your own vehicle).

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Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear pd7, We are so glad that you had such a great stay with us during your tour trip! We hope you'll visit us again in the future! Warm Regards, Elizabeth Ramsay Assistant General Manager More

Spokane, Washington
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very pleased with this hotel. Staff were professional, friendly, and knowledgeable. Facility is beautiful (totally renovated). Room was quiet and clean. Everything was really nice, even the pool (beautiful pool area). There is a huge lounging area, 24 hour coffee, nice computer area with lots of computers. They say they do not provide breakfast, however they do provide... More

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Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Jeannette D, We are so pleased to hear that you had such a wonderful stay with us at the Sheridan Holiday Inn! We look forward to seeing you again soon should you be in the Sheridan, WY area again! We hope the rest of your trip was a memorable one! Warm Regards, Elizabeth Ramsay Assistant General Manager More

Huddersfield
Top Contributor
67 reviews 67 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

*friendly reception at desk *reception area is cavernous but very austere,'cold'and unwelcoming *bathroom clean and well equiped *room spacious and clean but lacking sparkle - bed linen and curtain dressings unpressed giving an air of shabbiness *heating stystem is old and very noisy. *no fridge or microwave. Ice vending machine available *inhouse restaurant only serving 'burgers' which is not reflected... More

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Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear BigAndyg, First of all thank you for taking the time to review our hotel, it is always very much appreciated. We are glad to hear that you had a good stay for the most part. Unfortunately as we are a very large hotel renovations are an ongoing process, we don't currently have any major renovations going but do have... More

Rapid City, South Dakota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

We vacationed in Sheridan for Don King Days and chose Holiday Inn. Check in was a breeze and our room was very clean. The staff helpful and housekeeping was outstanding. We will stay here again next year.

Was this review helpful? Yes
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear Ellie W, Thank you for staying with us at the Sheridan Holiday Inn. We look forward to seeing you again next year! Warm Regards, Elizabeth Ramsay Assistant General Manager More

Cleveland, Ohio
Top Contributor
96 reviews 96 reviews
52 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed August 25, 2014

Super convenient location. Right off the freeway and close to many fast food joints, this really worked well for us on our recent trip to Sheridan. We were downtown in just minutes for a Segway tour and that evening, we jumped on the freeway to go out the fairgrounds for the cowgirl rodeo. The hotel had a much larger lobby... More

Was this review helpful? Yes 2
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review

Dear TravelWriterDB, Thank you for taking the time to review our hotel, it is always greatly appreciated and helpful in our training! We are glad that we were able to exceed your expectations and we hope the rest of your trip was just was wonderful! We look forward to seeing you again should you be in the Sheridan, WY area... More

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Additional Information about Holiday Inn Sheridan - Convention Center

Address: 1809 Sugarland Drive, Sheridan, WY 82801
Phone Number:
Location: United States > Wyoming > Sheridan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sheridan - Convention Center 3*
Number of rooms: 212
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Also Known As:
Holiday Inn Sheridan Hotel Sheridan
Sheridan Holiday Inn

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