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All 15 Rock Springs hotels

Holiday Inn Express Hotel & Suites Rock Springs Green River

2.5 of 5 Hotel   |   1660 Sunset Drive, Rock Springs, WY 82901
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74%
Ranked #5 of 15 hotels in Rock Springs
Certificate of Excellence 2013
A recent review
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59 people have reviewed this hotel

Traveler rating
    28
    16
    8
    3
    4
See reviews for
19
11
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Beds were fine but softer than I like but clearly a matter of personal taste. The larger problem was that the noise from the room above was ridiculous. Very time the toilet was flushed or any water was used it sounded loud and clear in my room. Also, heat was uncontrollable. Too, too hot even though I had the fan... More

Was this review helpful? Yes
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review. We are dissappointed that your stay was not great. I am sorry about the noise from the room above. I am also surprised about the heat in the room. The heat and air in each room is individually controlled. If you wouldnt mind, could you email me at trishg@sweetwaterhsa.com with either your name or room... More

Wyoming
Contributor
19 reviews 19 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not all HI Express have the same room choices if you are traveling with a pet. I've never had the problem before, booking a king suite with a dog was no problem. This hotel does not allow pets in suites so you will be bumped down to a standard or handicap room with no rate reduction. Rooms were clean and... More

Was this review helpful? Yes
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review. We are sorry that your experience at our hotel as no a 5 star rating. We do try to keep our pet rooms and non pet rooms seperated for people with allergies. I am glad that the rest of your stay was good and that you were able to enjoy the restaurants around the area.... More

Cody
1 review
5 of 5 stars Reviewed February 23, 2014

This Holiday Inn Express could be the flagship of this outstanding brand! The Rock Springs facility is wonderfully decorated with exceptionally clean, spacious and comfortable rooms. The staff is very cordial and attentive. Our receptionist was outstanding and conducted herself in such a manner as one would expect at the Four Seasons. Our room was very quiet and we enjoyed... More

Review collected in partnership with this hotel

Was this review helpful? Yes
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you very much for your glowing review of the Holiday Inn Express Rock Springs. We are very glad that you enjoyed your stay at our hotel. We are very happy that you found the hotel clean, spacious and well decorated. We are also very pleased that our staff treated you so well. We look forward to your next stay!... More

Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2014

I've stayed at the Holiday Inn Express in Rock Springs 3 or 4 times over the past few years. I frequently stay at HI Express around the country for business travel because the quality is typically good (clean, comfortable rooms) and you know what you are going to get no matter where you are. While I like Holiday Inn Express... More

Was this review helpful? Yes 1
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review. We are very happy that you have stayed with us in the past and that we continue to be your hotel of choice in Rock Springs. We are glad that you enjoyed the spacious room, heated pool and breakfast. We are also very happy to hear that the staff has always been friendly and accommodating.... More

Bennington, Nebraska
Contributor
16 reviews 16 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 6, 2013

It has been a long time since we stayed in a Holiday Inn property. We've stayed at many hotels in Rock Springs when passing through. We decided to give this Holiday Inn Express a try because of the reviews and although the price was higher than some of the other options, it wasn't that much higher. It is very new... More

Was this review helpful? Yes 1
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review. We are very happy that we were able to exceed your expectations. All of our rooms are larger than most and we are glad you noticed. We are also glad to hear that you enjoyed the seating areas around the hotel and the breakfast room. All of our king rooms have the walk in showers... More

Richmond, TX
Top Contributor
57 reviews 57 reviews
46 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 1, 2013

I was so impressed as we turned into the large parking lot that wraps around the entire building. That impression continued from the lobby, to the cleaning staff present everywhere, the warmth of the hospitality of the front desk, to the elevator, into a perfectly appointed clean room, to the comfortable bed, to the upraded shower, to the wall controlled... More

Was this review helpful? Yes 1
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you so much for your wonderful review. We are so glad that we were able to impress you. I will make sure that I share this review with all of our staff. I can speak for all of us when I say we are very happy that you had such a wonderful stay. We look forward to seeing you... More

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 26, 2013 via mobile

I wanted to love this beautiful new motel with the friendly staff. And our 2-queen suite was huge. But flawed in-room accoutrements irked me. I wish more people would demand the ability to set their HVAC systems on constant fan! Most motels are at least somewhat noisy and many traveling companions are noisy sleepers, so some way to cover these... More

Was this review helpful? Yes
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review. We too wish you would have loved our hotel. We are very sorry that you felt like you didn't have enough control of the temperature in your room. To the best of my knowledge, the fans do have a consistent on feature, but you are correct, the air conditioner lowest temperature setting is 65 degrees.... More

East Midlands
Top Contributor
146 reviews 146 reviews
53 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed September 16, 2013

We stayed here on our way to South Dakota and not wanting to go on the Interstate. This new hotel is a gem. Hope the others in the chain can do as well. Reception staff were helpful, so check-in was easy and they gave us plenty of ideas for places to stay. Our room was large and well-furnished. There was... More

Was this review helpful? Yes
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review. We are glad to have you stay with us. We are very happy that you enjoyed your spacious room and the wonderful breakfast. The pancake machine was a wonderful addition to it! We hope to see you again the next time you are in the area. Sincerely, Trish Green, GM More

Spring, TX
Contributor
17 reviews 17 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 10, 2013

We stayed here for 2 days while on our way to Jackson Hole. The room was very spacious, the beds very comfortable, decor in the room was updated and nice. The breakfast was great!! Loved the pancake machine .... I'd never seen that before. The pancakes were great, especially with fresh sliced bananas on top. :-)

Was this review helpful? Yes
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review. We are very happy that you enjoyed your stay. The pancake machine is a big hit with a lot of our guests. We are glad you were able to enjoy it! Hope to have you stay with us again if you are in the area. Sincerely, Trish Green, GM More

Fort Wayne, Indiana
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 31, 2013

We are on vacation from Indiana to California. Passing through and found this area. Everyone who works in this hotel is very nice! They have all greeted us and talked to us and treated us like old friends. Our room was a double queen and had everything you need. A nice comfy chair. Computer Desk area with lots of outlets.... More

Was this review helpful? Yes
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you very much for your review. We are glad you enjoyed our friendly staff and exceptional breakfast. We are very happy that you enjoyed your room and I agree, the fridges and microwaves are a huge amenity. We look forward to having you with us again the next time you are in the area. Sincerely, Trish Green, GM More

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Additional Information about Holiday Inn Express Hotel & Suites Rock Springs Green River

Also Known As:
Holiday Inn Express Hotel And Suites Rock Springs Green River
Address: 1660 Sunset Drive, Rock Springs, WY 82901
Phone Number:
Location: United States > Wyoming > Sweetwater County > Rock Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Rock Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rock Springs Green River 2.5*
Official Description (provided by the hotel):
Opened in 2010, the Holiday Inn Express and Suites is Rock Springs' newest and most modern hotel. All of our rooms feature high speed wired and wireless internet, use of 24 hour pool, hot tub, fitness room, weight room, and business center. Join us in the morning for our deluxe continental breakfast. We also offer coffee 24 hours per day. Guests enjoy sitting by the fireplace and use of our natural gas barbeque. ... more   less 
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