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Holiday Inn Express Hotel & Suites Rock Springs Green River

Certificate of Excellence
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1660 Sunset Drive, Rock Springs, WY 82901
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Holiday Inn Express Hotel & Suites Rock Springs Green River
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Ranked #4 of 16 Hotels in Rock Springs
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
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84 reviews from our community

Traveler rating
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    11
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29
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed two days due to bad weather. Room was large and clean. Friendly staff. On downside heating and cooling unit very noisy as was the room due to lots of slamming doors. Out dated TV channel listing in room (at lease 5 years out of date so most channels listed incorrectly). Overpriced for the area. No bathtub.

Was this review helpful? Yes
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review. We are glad you enjoyed your stay for the most part. I am sorry that the heater unit was loud. I would really like to have some more information concerning your stay so all of this can be fixed. Could you email me at trishg@sweetwaterhsa.com or call me at 307-362-9200? We hope you will give... More 

TX
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 13, 2015

We arrived, tired and road weary with our dog. Upon check in we were given a dog bowl with treats for our road weary dog! What a great welcome! Our rooms were clean, comfortable and had all the amenities to keep us comfortable. The staff is very friendly and helpful. Breakfast was perfect take take in the road. Would definitely... More 

Was this review helpful? Yes 1
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you so much for your review. We are glad that you and your pet enjoyed your stay! We pride ourselves on cleanliness and great service. It looks like we were able to provide both to you during your stay! Thanks for noticing! We look forward to your next visit! Sincerely, Trish Green, GM More 

Gillette, Wyoming
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 9, 2015

Our family of 5 stayed in the two queen room suite, and it was HUGE. We generally stay in suites but the width of the room was fantastic. The kitchen had basic amenities (can opener, plates) and both of the closets were very large. The one downside was we heard some intermittent barking from a room across the hall when... More 

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tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review. We are glad you enjoyed the spacious clean 2 bed suite. Our breakfast is definately a great way to start the day! We hope you will stay with us again the next time you are in the area! Sincerely, Trish Green, GM More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 29, 2014

Enjoyed our stay. Was typical of all Holiday Inn Express properties. A few suggestions..... the bed had a sheet, blanket, and then sheet. The blanket seemed to be smaller than the sheets as it kept disappearing down the bed. A bigger blanket without the top sheet would be better. The bathroom did not have an operational fan making it difficult... More 

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tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review. We are glad to hear that you had a good stay at the Holiday Inn Express Rock Springs. Thank you for your suggestions. We appreciate you taking the time to provide us with insights that may improve our hotel experience. We hope you will stay with us again the next time you are in the... More 

Colorado
Top Contributor
51 reviews 51 reviews
48 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 18, 2014 via mobile

Upon checking into this HIE, I was asked what kind of pet I was traveling with. I was a little apprehensive to answer since I normally don't travel with animals, but the desk attendant was super friendly. I shared that I had a cat and he pulled out a bag of treats. I thought it was a nice touch. While... More 

Was this review helpful? Yes
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review of the Holiday Inn Express Rock Springs. We are very glad that you and your cat enjoyed your stay. We are glad you had an overall good stay and that you enjoyed our modern facility. We hope you will stop in and see us again the next time you are in the area! Sincerely, Trish... More 

Vancouver, Canada
Top Contributor
141 reviews 141 reviews
40 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 29, 2014

this is a very good HI Express? It is close to the interstate, quiet and very clean. within a few blocks there are a variety of restaurants gas stations. The rooms are quiet, even the first floor. The room was comfortable, the beds and pillows very nice, bathroom was very clean, and I have come to enjoy the shower heads.... More 

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tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review. We are so happy to hear that you enjoyed your stay. We are glad that your room was quiet and clean. We are also delighted to hear that you enjoyed breakfast. We love to have pets stay with us, so we try to keep the pet charge relatively low. We hope you will choose us... More 

Bremerton, Washington
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 22, 2014

Typical Holiday Inn Express room, decor, service, breakfast. Good HDTV and wifi, very clean and well maintained. Only real negative was thin walls - we could hear the neighbors TV as well as ours! Luckily, we both turned in early so it didn't interfere with our sleep.

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tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review. We are glad that you enjoyed your stay with us at the Holiday Inn Express Rock Springs. We are always happy to hear that the wifi and breakfast were good among other things. We are sorry you were able to hear your neighbors but very glad that they did not interfere with your sleep. We... More 

Pine Mountain, Georgia
Top Contributor
122 reviews 122 reviews
56 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed October 9, 2014

I thought the rate was a little high, and the water pressure was again an issue. The room was comfortable and the bedding excellent. The automatic door slam in the HIE is problematic. Toilet was the right height, especially liked the mattress and pillows. Again the morning breakfast was great! These folks have eggs over and ham with the biscuits.... More 

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tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your review of the Holiday Inn Express Rock Springs. We are glad that you enjoyed our hotel. We are really pleased that you enjoyed the complimentary breakfast and the other amenities we have at our hotel. We hope you will stay with us again the next time you are in the area. Sincerely, Trish Green, GM More 

Yeovil
Top Contributor
60 reviews 60 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 7, 2014 via mobile

We used this hotel on the way to and from Mount Rushmore from Las Vegas, it had been recently re- modelled and looked very good as we arrived. We certainly were not disappointed as the hotel was clean and the staff excellent, especially the gentleman who looked after the excellent breakfast bar, the rooms we had both ways were excellent... More 

Was this review helpful? Yes 1
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your 5 star review of the Holiday Inn Express Rock Springs. We are delighted that you enjoyed your stay in our great hotel. We appreciate your recommendation to others. Glad we were able to have you stay with us going both ways during your trip. We hope to see you again the next time you are passing... More 

Knoxville, Tennessee
Top Contributor
283 reviews 283 reviews
40 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed October 7, 2014

After a long day driving, it was a pleasure to see the HIE. Convenient to the highway and local restaurants. Worm greeting from the staff. Another clean room, comfy bed and clean bath to relax and unwind. Recommend this "oasis" after a busy day. The usual HIE breakfast will get you on the road early the next day.

Was this review helpful? Yes
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this review

Thank you for your 5 star review of the Holiday Inn Express Rock Springs. We are glad we were able to be your Oasis from a long days drive. Thank you for your kind remarks about the cleanliness and friendliness. We hope you will choose us again the next time you are in the area. Sincerely, Trish Green, GM More 

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