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All 15 Rock Springs hotels

Comfort Inn & Suites Rock Springs

2.5 of 5 Hotel   |   2622 Commercial Way, Rock Springs, WY 82901
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75%
Ranked #6 of 15 hotels in Rock Springs
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
325WhyOWyo Douglas, Wyoming
  • Overview
  • Reviews (77)
  • Photos (18)
  • Amenities
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  • Room tips (19)
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77 people have reviewed this hotel

Traveler rating
    35
    21
    11
    4
    6
See reviews for
26
26
5
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Douglas, Wyoming
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Walk into our room and immediately see the top of a peg style candy package laying on the floor. The rest of the room was so-so and cleanliness is my biggest pet peeve of any hotel room. The walls were dirty in spots throughout the room and paint is peeling in the bathroom by the shower. Our window had something... More

Was this review helpful? Yes
mike g, General Manager at Comfort Inn & Suites Rock Springs, responded to this review

thank you for staying with us. i apologize that the stay was not up to par for you,we would love to have you stay with us next time. More

stevens Point WI
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was a great Comfort Inn, wonderful beds and pillows! Good breakfast, nice pool, really a great spot. We have stayed in other hotels in the area in the past but this was really very nice. The staff was wonderful.

Was this review helpful? Yes
mike g, General Manager at Comfort Inn & Suites Rock Springs, responded to this review

thank you for your stay with us we wish you the best from all of us here at comfort Inn and suites again thank you for staying with us More

Minneapolis, Minnesota
2 reviews
3 of 5 stars Reviewed 1 week ago

The room was clean, the beds were comfortable. When we decided to lock up for the night we discovered the dead bolt wouldn't engage. I called the front desk but there was no answer so I went to the front desk and met the desk clerk who was coming in from outside. I told her the dead bolt didn't work... More

Was this review helpful? Yes
mike g, General Manager at Comfort Inn & Suites Rock Springs, responded to this review

First of all, let me thank you for your review, Second, I would like to say that "yes" security is a very big priority to us. I was never aware of this particular incident and it saddens me that this would happen to a very valued guest. I do apologize and would like to give you some choice privelege points.... More

Shreveport, Louisiana
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here driving through Wyoming. The Temperpedic mattresses were awesome! We stayed in a double queen room. It was nice and clean. I had the best night's sleep in this hotel due to the awesome beds! The staff was really really nice! The hotel itself is not new, but the rooms are comfortable and clean. Did I mention the... More

Was this review helpful? Yes
mike g, General Manager at Comfort Inn & Suites Rock Springs, responded to this review

thank you very much for staying with us and the wonderful reveiw of course looking forward to your next thanks again mike guinn GM More

Rapid City, South Dakota
1 review
1 of 5 stars Reviewed 2 weeks ago

We would never stay here again. We checked in late and crawled into bed. The next morning we noticed blood on the sheets; it was not stains either. After checking ourselves to be sure it wasn't ours, my husband went down to the front desk. The manager told him the housekeepers don't speak good English, so he didn't know if... More

Was this review helpful? Yes
mike g, General Manager at Comfort Inn & Suites Rock Springs, responded to this review

First of all, I want to thank you for choosing Comfort Inn and Suites, 2nd, I am very sorry that there was discrepency with your stay. We value all of our guest and certainly do not want for them to experience anything but excellence. I would like to give you enough points on our Choice Privelege program for a free... More

Colorado Springs, Colorado
Top Contributor
82 reviews 82 reviews
49 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An extremely nice and new looking Comfort Inn, one of the nicest in which we have stayed. Staff was very nice and, as is usual for a Comfort Inn, the breakfast was very good. The beds had Temperpedic mattresses, which my husband liked but I did not. I move a lot when I sleep and it was like rolling over... More

Was this review helpful? Yes
mike g, General Manager at Comfort Inn & Suites Rock Springs, responded to this review

thank you for your stay with us looking forward to your next mike guinn GM More

West Jordan, Utah
Top Contributor
65 reviews 65 reviews
18 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Rock Springs is an expensive town, and this hotel had some of the better prices. We arrived late and needed an extra bed, which wasn't ready when we arrived although I had specified it on my reservation. It was brought up to the room after check in, but then I was told that I needed to go down to the... More

Was this review helpful? Yes
mike g, General Manager at Comfort Inn & Suites Rock Springs, responded to this review

first off mam thank you for staying with us i am so sorry about your children not feeling well we do strive to be the cleanest and profishent hotel that we can be i wish you would have spoke with me while you where here looking forward to your next stay mike guinn GM More

Tustin, Michigan
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

After checking online this appeared to be the place that we would be stopping for the evening. It appeared to have decent reviews and showed plenty of rooms available, so although the online price was listed at $89, I knew that I could normally get a cheaper rate by calling the hotel directly. This was not the case here, the... More

Was this review helpful? Yes
mike g, General Manager at Comfort Inn & Suites Rock Springs, responded to this review

thank you for staying with us and the wonderful reveiw would love to see you folks come back our way sometime again thank you mike guinn GM More

Idaho Falls, Idaho
Top Contributor
63 reviews 63 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we always try to find comfort inns,because the beds are so comfortable,this one had just put new memory foam mattresses in and they were the most uncomfortable mattress ! tried to get a room without one ,but they said all the rooms had them now and all the comfort inns were getting them. I guess I won't be staying at... More

Was this review helpful? Yes
mike g, General Manager at Comfort Inn & Suites Rock Springs, responded to this review

thank you for your stay with us mike guinn GM More

West Bend, Wisconsin
Top Contributor
86 reviews 86 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were greeted by the very friendly staff at the hotel. The quickly got us checked in and gave us some suggestions on where to eat. The rooms were good size and very comfortable. In the morning there was a very good standard breakfast.

Was this review helpful? Yes
mike g, General Manager at Comfort Inn & Suites Rock Springs, responded to this review

thank you for your stay with us looking forward to your next stay mike guinn GM More

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Additional Information about Comfort Inn & Suites Rock Springs

Address: 2622 Commercial Way, Rock Springs, WY 82901
Phone Number:
Location: United States > Wyoming > Sweetwater County > Rock Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Rock Springs 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
57

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