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All 15 Rock Springs hotels

Rock Springs Holiday Inn

3.0 of 5 Hotel   |   1675 Sunset Drive, Rock Springs, WY 82901
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80%
Ranked #5 of 15 hotels in Rock Springs
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
snowparkltd Salt Lake City, Utah
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  • Reviews (121)
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  • Room tips (20)
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121 people have reviewed this hotel

Traveler rating
    55
    39
    15
    3
    9
See reviews for
22
25
6
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Centennial, Colorado
1 review
1 of 5 stars Reviewed 5 days ago NEW

The first room they put us in was up against the backside of their restaurant where all the HVAC equipment was very noisy. The room we ended up with was across the hall from their housekeeping laundry room, loved the sound of their industrial dryers every morning as the door to the hallway was always open. We needed to cancel... More

Was this review helpful? Yes
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

I am sorry that you were unhappy. It was a busy week here with rodeo and other events. We have reviewed the door policy with laundry. Thanks for letting us know. More

Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved how clean and bright this hotel is! Staff is wonderful and very helpful without being overwhelming to tired travelers. Always available if needed. Lobby clean and straight. Common areas also comfortable and welcoming. Rooms are quiet and clean. Great complimentary toiletries! Best part is the colors used. Not the usual drab Holiday Inn choice, made you feel very upbeat... More

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Was this review helpful? Yes
Geographygirl, Manager at Rock Springs Holiday Inn, responded to this review

Glad to hear that you found our staff and facilities to be perfect for your stay! Our staff is encouraged to go out of their way to assist all of our hotel guests. Please come again! More

San Diego
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here five nights for the ARARA conference and it was okay. The room was quite adequate and large enough, but there were two problems. As soon as we checked in there was NO water pressure in the bathroom and the front desk was surprised. It was corrected within one hour, but was an inconvenience while it lasted. More... More

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Geographygirl, Manager at Rock Springs Holiday Inn, responded to this review

Thank you for staying with us during your conference. A tower had gone down in Cheyenne causing the loss of internet on the 4th, but there was, unfortunately, a lot of theories at first as to what was the cause. Qwest was finally able to correct the problem on their end at the Cheyenne location. Hope you had safe travels... More

Breckenridge
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We checked 3 hotels that were totally booked. But this hotel had many openings and I know why. The bed was lumpy and the restraunt had moldy bread, sour milk and instant oatmeal. Needless to say my husband didn't eat. Too pricey for what we got. The pool was nice and relaxing after a long day of driving. We would... More

Was this review helpful? Yes 1
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

I am sorry you were unhappy with the leased restaurant in our hotel. I will convey your remarks to their owner. Glad at least you enjoyed the pool. More

Wickenburg, Arizona
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for a 4 day conference. Arrived at the hotel around 11am (way before check in time) with the idea of storing luggage until check in time. The front desk clerk quickly checked her records and said the room was ready and I could take possession - that was wonderful! The entire staff of this hotel is... More

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Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

We are so glad to hear that your 4 day stay here was excellent. Getting checked in early is a plus for me when I travel so we try and accommodate those arriving early. Also, thank you for noting the quiet and comfort of your room! Hope you had a safe trip home! More

Douglas, Wyoming
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean quiet and what you expect from a new holiday inn express not the old holiday inn we would stay again much nicer than the rock springs I knew when I was younger.....................................

Was this review helpful? Yes
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

Thank you for letting us know you enjoyed your stay with us! We hope you will come again! More

Casper, Wyoming, USA
Top Contributor
59 reviews 59 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 23, 2014

This is a place you will want to stay!! The rooms are big and tons of plug ins for all our toys!! Beds and linens make for a super good night of rest. Room was clean and well lit. Bathroom has great lighting which is sooooo nice. Elevator is very quiet so even rooms by it are not bad. Just... More

Was this review helpful? Yes
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

Glad to hear you enjoyed your stay here with us and found our beds very comfortable and the overall sleep quality excellent! We hope you will stay again! We have reviewed our non chewing policy with the front desk, although I am pretty this one has left us. More

Cody, Wyoming
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 9, 2014

My son & I came to Rock Springs for the weekend to attend state Children's Choir and chose the Holiday Inn based on recommendations from other trip advisor travelers. We were not disappointed! This is an older hotel that has had a strange "Disneyeque-like" facelift, so the colors/motif are a little strange, but it was very clean and for $75/night... More

Was this review helpful? Yes
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

It is always our goal to have a traveller note that our staff is friendly and that the stay was great! We also appreciate your support of our "green" recycling efforts! Hope the choir concert event was fun! More

Rapid City, South Dakota
Top Contributor
52 reviews 52 reviews
10 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed at this property the first part of May. There was fresh coffee and hot water for tea & hot cocoa. Friendly staff. Conveniently located near the Rock Springs Visitors Center. One of the women in our meeting became ill and was faint and they immediately produced a wheel chair and extra staff to help her. Our convention was... More

Was this review helpful? Yes 1
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

Great to hear that everything exceeded your expectations at the hotel. Particularly I am pleased with our staff's quick response for your faint meeting attendee. We do think our location is very convenient to restaurants and shopping. Please come again! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

Greeted nicely. A maze to get to your room. Good pool. Easy to get around city area. Clean. Intresting front desk staff..i would stay again, if I went to the area. The front area and over the front desk were great for sitting and enjoying time with people.

Was this review helpful? Yes 1
Liisa A, Manager at Rock Springs Holiday Inn, responded to this review

Glad that you enjoyed your upgraded room experience here as well as our enjoyable 24 hour pool with no chlorine (salt system). The Express is our sister property and has similar amenities, but no on site restaurant. Both properties have 24 hour pools, fridge and microwave in all rooms, 37" flat screen tv's, fitness centers and close proximity to restaurants... More

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Additional Information about Rock Springs Holiday Inn

Address: 1675 Sunset Drive, Rock Springs, WY 82901
Phone Number:
Location: United States > Wyoming > Sweetwater County > Rock Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Rock Springs Holiday Inn 3*
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Also Known As:
Rock Springs Holiday Hotel Rock Springs
Holiday Inn Rock Springs

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Rock Springs
Hotel Class
Official Description (provided by the hotel)
When it comes to Rock Springs hotels, we can't be beat. We're proud to offer award-level service, free Wi-Fi access, a 24-hour pool & whirlpool, 37-inch flat-screen TVs and earth-friendly practices. Fridge and microwaves in every room for your convenience. ... more   less 
Number of rooms
170

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