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Quality Inn

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1670 Sunset Drive, Rock Springs, WY 82901
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Quality Inn
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134 Reviews from our TripAdvisor Community

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Ashland, Nebraska
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 20, 2015

Pros: Quiet Comfortable beds Hot showers Good location Cons: Dangerous ice in parking lot and walkways in front of rooms Next door neighbors were smoking, despite non smoking rooms. Smell permeated (not hotel's fault, but definitely a factor in the comfort of our stay.) Breakfast was rather lackluster We would stay here again, but it's not the nicest place we've... More 

Helpful?
Thank alainaw30
tgreenWyoming, General Manager at Quality Inn, responded to this review

Thank you for your review. We are glad that you enjoyed your stay for the most part. We are sorry about the other guest that was smoking. We try to keep our non smoking rooms non smoking, but not everyone accepts that. We look forward to your next visit! More 

Hampton, Virginia
Level Contributor
229 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed December 15, 2015

I have to admit that I forgot to write a review for this motel so I will do the best I can. This seems to be an older property - one story, stretched out with the office in the center, but I found everything neat and clean. I was surprised - and happy - to learn that there was a... More 

Helpful?
Thank GrandpaGene
tgreenWyoming, General Manager at Quality Inn, responded to this review

Thank you for your review. We are so glad you enjoyed your stay with us! Providing a neat, clean and comfortable stay is very important to us. We look forward to your next visit! More 

Westfield, Indiana
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 23, 2015 via mobile

A nice older hotel. It was clean and well kept. The linens were above level one would expect. Also the breakfast was above average. Quick friendly check in and check out. A negative was the locations of vending machines. Good restaurants are in easy walking distance.

Helpful?
Thank Jelyka
tgreenWyoming, General Manager at Quality Inn, responded to this review

Thank you for your review of our hotel. We are glad to hear that you enjoyed your room and breakfast at our hotel. We hope to see you again the next time you are in Rock Springs. Sincerely, Trish, GM More 

Howe
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 15, 2015 via mobile

Q rock springs wy. Nice old hotel. Loved the free cocktails from 5-7pm! (3 per person) Wish more quality inns would do this. Only suggestions would be to sell drinks also (only option is the 3 free, no more available). Also, we hung out at the complimentary 2 hour happy hour for 1 hour and couldn't get any cookies. They... More 

Helpful?
Thank Robin R
tgreenWyoming, General Manager at Quality Inn, responded to this review

Thank you for your review! We are so glad you enjoyed your stay with us. The complimentary cocktails are very popular with a lot of our guests. Glad you enjoyed them! We hope you will stay with again the next time you are in the area! Sincerely, Trish More 

Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 4, 2015 via mobile

The staff is super nice and breakfast is great. The rooms are dingy and the shower was filthy. Not up to Choice hotel standards. I would pick either the new Comfort Inn or one of the Holiday Inns in the same area. Light bulb was hanging out of the socket. We have stayed here before and it has never looked... More 

Helpful?
1 Thank candk2015
tgreenWyoming, General Manager at Quality Inn, responded to this review

Thank you for your review. We are very sorry that the room was not what it could have been. We have addressed this with our housekeeping staff. Glad to hear that the staff was friendly and breakfast was great. We hope you will give us another try the next time you are in the area. Sincerely, Trish Green, GM More 

Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 29, 2015 via mobile

The place looked ok and clean. The smell of dog and cat was very strong the whole place was pet friendly. The smell was so bad that I could not stay . My wife and I moved and payed more for a non smelly room.

Helpful?
Thank gary v
tgreenWyoming, General Manager at Quality Inn, responded to this review

We are sorry that you did not stay with us. We are a pet friendly hotel, however we would have been glad to let you try a different room if we had one available. We ask that you give us another try the next time you are in the area. Sincerely, Trish Green More 

Smyrna
Level Contributor
102 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed September 6, 2015

Spent a Saturday night here traveling across Wyoming. This Quality Inn is being updated and the room we stayed in was very nice -- very clean and quiet. In addition to complimentary breakfast, there is also a complimentary happy hour. The dining/bar area is very nice and there is a patio with picnic tables that can be used on warm... More 

Helpful?
1 Thank Vermadel N
tgreenWyoming, General Manager at Quality Inn, responded to this review

Thank you for your review. We are very glad you enjoyed your stay with us! The complimentary breakfast and social hour in the evening are very popular with our guests. We hope you will stay with us again the next time you are in Rock Springs. Sincerely, Trish More 

Level Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 18, 2015

We have stayed twice at this motel in the past week and have found it to be a great place. The staff are very friendly and the rooms very comfortable.The breakfast is very good .the rooms are comfortable and well fitted out to meet travellers needs

Helpful?
1 Thank Bruce L
tgreenWyoming, General Manager at Quality Inn, responded to this review

Thank you for your review. We are very glad that you stayed with us twice in the past week. We are glad to hear that everything went well with your stay. We hope to see you again the next time you are in the area. Sincerely, Trish More 

Wichita, United States
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 15, 2015

The ladies at check in were very welcoming, friendly and helpful. Our room was fresh and clean. Very quiet. Much more than we expected at such a budget friendly hotel. The staff is definitely what puts this hotel over the top. At check in we inquired about the Pilot Butte Wild Horse Loop. They explained where it was and thought... More 

Helpful?
Thank AppliqueGirl
tgreenWyoming, General Manager at Quality Inn, responded to this review

Thank you for your review. We are glad you were able to enjoy the wild horse loop and see so many beautiful wild horses. They are majestic animals. We are also glad to hear that you enjoyed our great hotel and superb staff. We look forward to your next visit! More 

Centennial, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 15, 2015

Nice room, big-screen tv, very clean, very large and comfortable bed, and a good price for the area. Very quiet location. But.... I found out in the morning that the SHOWER DID NOT WORK. At all. Not a drop. Confirmed by housekeeping staff. Bummer. At least they took $20 off the bill.

Helpful?
Thank Johnny_K_CO
tgreenWyoming, General Manager at Quality Inn, responded to this review

Thank you for your review. We are sorry about your shower. We are glad to hear that the rest if your stay was good and comfortable. We hope you will give us another chance the next time you are in the area. More 

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