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Comfort Inn & Suites Riverton

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2020 N. Federal Blvd., Riverton, WY 82501
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Comfort Inn & Suites Riverton
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Comfort Inn & Suites Riverton
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61 reviews from our community

Traveler rating
    31
    15
    10
    1
    4
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11
19
3
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tinley Park, Illinois
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

From the start, the staff went above and beyond to make our stay comfortable. The breakfast was a bit different every morning, which we liked a lot. The pool and hot tub area was very clean but to our surprise, they ended up being closed for maintenance our last night there. Next time we're in town to visit our family... More 

Was this review helpful? Yes
Barbara H, General Manager at Comfort Inn & Suites Riverton, responded to this review

DearJW9807, Thank you for choosing to stay with while visiting the Wind River Valley. Our Team would like to thank you for taking the time to review our hotel and staff in such a positive manner. We do apologize for the sudden closure of our swimming pool area. It was a surprise to us as well. Everything will be up... More 

msp
Top Contributor
59 reviews 59 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here on an extended road trip. The room was appropriate for the price. The check in was quick and easy. What we didn't like was the lack of places to eat nearby. We were on motorcycles and it started to storm once we arrived so we did not want to go back out into the weather.

Was this review helpful? Yes
Barbara H, General Manager at Comfort Inn & Suites Riverton, responded to this review

Thank you for choosing to stay with us. We are happy to know you found our hotel to be nice. We do have many fast food restaurants with in walking distance but I understand why you might be disappointed if you wanted a nice sit down restaurant within walking distance after a long motorcycle ride. The weather is very unpredictable... More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed February 16, 2015

We were on a long road trip and stayed it after staying in 3 other hotels the 3 previous nights so the comparison is fresh and in real time. The hotel feels dated. The carpet in the room feels like a cheap motel-y carpet. The layout inside was very strange and inconvenient. For instance the wash basin was outside the... More 

Was this review helpful? Yes
Barbara H, General Manager at Comfort Inn & Suites Riverton, responded to this review

We apologize for not meeting your exceptions. Wishing you and yours many safe and happy travels where ever they may lead. Sincerely, Barbara and the Team More 

Glenrock, Wyoming
2 reviews
5 of 5 stars Reviewed February 11, 2015

I travel for work and am on the road at least 25 weeks out of the year. I am picky. This Comfort Inn is a great value. The staff always makes me feel like family. It is dog friendly. There is a fitness center. The Wi-Fi rocks and is offered at no charge. There is a fridge and microwave in... More 

Was this review helpful? Yes
Barbara H, General Manager at Comfort Inn & Suites Riverton, responded to this review

Dear Kathy W. Thank you so very much for choosing to stay at our Comfort Inn & Suites and for taking the time out of your busy schedule to give us such a wonderful review. I makes us feel very happy to know that we can make a “road Worrier” such as you feel like family. We love knowing that... More 

Denver, Colorado
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 2, 2015

My work mates and I stayed here the end of January, as we usually do when we are in the area. For the first time, the hotel was not up to par at all. All three of our rooms appeared to have been cleaned on the fly. There was hair in my tub and my work mates also had less... More 

Was this review helpful? Yes
Barbara H, General Manager at Comfort Inn & Suites Riverton, responded to this review

Dear Sierra R, Thank you for choosing to stay with us and for you feed back. On behalf of the entire Team I would like to apologize to you and your work mates for the problems you experienced during your last stay. I assure this is not the norm for our hotel. I would like to look into this matter... More 

Southaven, Mississippi
1 review
5 of 5 stars Reviewed January 27, 2015

This hotel was a delightful change from other hotels I have stayed in,everything about this hotel was simply amazing. The staff went out of their way to insure my stay was a pleasurable experience. Great breakfast and very clean rooms and once again the staff was the so professional and nice.

Was this review helpful? Yes
Barbara H, General Manager at Comfort Inn & Suites Riverton, responded to this review

Thank you so very much for choosing to stay with us and for such a wonderful review! We are all pleased to know we have helped to make your stay in Riverton, Wyoming enjoyable. When we receive feedback that lets us know we are doing a good job it reminds of us why we choose to work in the hospitality... More 

Munds Park, Arizona, United States
1 review
5 of 5 stars Reviewed December 13, 2014

My aunt and daughter and grandsons recently spent a night at the Riverton Comfort Inn & Suites. This was one of the most pleasant stays at any hotel I have ever been at. From the moment we walked in the door we were treated like family and old friends. Everyone from the maintenance staff to the front desk was so... More 

Was this review helpful? Yes
Barbara H, General Manager at Comfort Inn & Suites Riverton, responded to this review

Thank you for choosing to stay with us and most of all thank you for taking the time to give us such a wonderful review. It means a lot to us to know we made you and your family feel at home. We do enjoy our work and when someone takes the time to let us know we helped make... More 

MORENO VALLEY
Top Contributor
378 reviews 378 reviews
189 hotel reviews
209 helpful votes 209 helpful votes
3 of 5 stars Reviewed November 12, 2014

Nice hotel with nice furnishings and accessories. My room had a good size mini fridge, micro, king bed, and a small chair to sit in. Chair wasn't very comfortable, wish they had a little bit larger one with an ottoman. I had several issues at this hotel.  I made this reservation Online for a queen room that included a sofa.... More 

Was this review helpful? Yes 2
Barbara H, General Manager at Comfort Inn & Suites Riverton, responded to this review

Dear drdroad, Thank you for taking the time to tell us about your experience at our hotel. I am pleased to read that you find our hotel to be nice and with nice furnishings and accessories. I am truly sorry we fell short in our service. I assure you this is not the norm at our hotel and your comments... More 

Phoenix, Arizona
Top Contributor
112 reviews 112 reviews
35 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 6, 2014

It was the night before Halloween and one staff member who has been there for 4 years was chatting me up about her costume and her kids putting face paint on her. It was refreshing to have a decent short personal conversation to make the check-in process less sterile. They also had free candy and I enjoyed my first tootsie... More 

Was this review helpful? Yes
Barbara H, General Manager at Comfort Inn & Suites Riverton, responded to this review

Thank you for the great review and choosing to stay with us while travelling through Wyoming. Your comments bring a smile to our faces knowing you found our service to be refreshing and that you treated yourself to a tootsie roll. We wish you safe, friendly, and comfy travel adventure always! Sincerely, Barb and the Team More 

Casper, Wyoming
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 13, 2014

This is our second stay at this hotel and we have a few pros and cons to share. Breakfast was sparse on a Saturday AM with no meat offered; only scrambled eggs or hard-boiled. Other items included the usual motel fare. The room was large and had the customary desk and office chair, and included an additional chair that was... More 

Was this review helpful? Yes 1
Barbara H, General Manager at Comfort Inn & Suites Riverton, responded to this review

Dear Monte H. Thank you for choosing to stay with us. I would also like to thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed on this occasion. I am also pleased to read that you did enjoy some of the things our hotel has to offer. This... More 

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