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BEST WESTERN CottonTree Inn

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2221 W. Spruce, Rawlins, WY 82301-5149
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BEST WESTERN CottonTree Inn
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BEST WESTERN CottonTree Inn
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206 reviews from our community

Traveler rating
    91
    61
    31
    16
    7
See reviews for
56
71
16
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Castle Rock, CO
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had stayed at this hotel a few years ago, and it was fine, very clean and cute rooms. They finished a complete remodel in December 2014, and, oh my gosh, this place is BEAUTIFUL! I don't think I have seen such a stunning transformation done by Best Western. We had a pet room on the back side of the... More 

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Denver, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel is such a welcome addition to Rawlins! Beautifully decorated, newly renovated, comfortable rooms, delicious, plentiful breakfast with a great variety of both fresh, hot and cold items, excellent fitness room with ample space and top-quality equipment, large swimming pool and hot tub open 24 hours, on-site restaurant and lounge, and close to all needed amenities. When I looked... More 

Review collected in partnership with Best Western

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Lincoln, Nebraska
2 reviews
2 of 5 stars Reviewed 1 week ago

My family and I traveled to Oakland , CA and stopped at Rawlins , WY as a midpoint between places. We had two nights booked . Both times I checked out I was refused a receipt at checkout . The front desk said that because I PRICELINED my room they could not give a receipt. I tried to explain my... More 

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Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

It is our goal to provide the best possible service to our guest. Unfortunately, when booking though a third party (AAA, Travelocity, Priceline, etc.) billing is not provided for us because of privacy issues. The third party booking agent is responsible to provide you with the billing information, please contact them if they have not done so. If there is... More 

Cheyenne, Wyoming
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The name has changed but this property has been a Best Western for over 40 years that I know of. The recent remodel has done it well. Keep up the good work. The staff at the front desk and bar will take good care of you.

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Senior Contributor
44 reviews 44 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

thank you other trip adviser reviewers as a cross country trip lead us to choose this modern, clean hotel just off I-80 on a snowy night in February. Many chain motels in this little western town. This Best Western had nice big, modern rooms with 24 hour pool/spa and breakfast included for ~$80/night. Possibly the Best, Best Western I have... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

About as classy and clean as it gets in Rawlins. Might as well spend the extra money to have a nice pool, spa, breakfast and onsite restaurant/lounge. Staff were helpful and accommodating when I realized I had accidentally booked the wrong date.

Review collected in partnership with Best Western

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Mountain View, Wyoming
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The exterior of the Cotton Tree Inn is deceptive. It looks rough and run down, but once through the doors the experience changes completely. The staff is helpful and friendly, the décor rustic and fun, and the rooms excellent. Pleasantly surprised all around.

Review collected in partnership with Best Western

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Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

Thank you for staying with us and we are glad you enjoyed the recent remodeling of the hotel. We do plan on making the property more visually appealing in the near future. We hope that when you stay with us again you will find the property more welcoming. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel lobby and all public areas are absolutely gorgeous. Our room was fully upgraded and huge. The workout room seemed to have all new equipment. Appreciate all rooms have refrigerator and microwaves. Definitely will stay again!

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

We are very pleased to hear positive feedback on our new renovations. We strive to make every stay as comfortable and enjoyable as possible for everyone. We also appreciate you taking time out of your day to let us know we are doing a good job! Hope all of your future visits are equally enjoyable. More 

council bluffs IA / lancster cali., United States
1 review
5 of 5 stars Reviewed 5 weeks ago

made this reservation for a couple of my friends on their way home and the just loved the Best Western I sent them too. Just adored the place and said they will go back there. I need to go there myself and stay as promised to the night auditor when I made the reservation. Thanks dear. nan

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

Thank you so much for choosing our establishment for your friends to stay. We are glad our staff was helpful and your friends enjoyed their stay with us. We look forward to your visit in the future. More 

1 review
5 of 5 stars Reviewed February 17, 2015

I have stayed at this hotel before and find the staff very helpful, the rooms clean and my stay very quiet. Although they do serve breakfast the selection of eggs does get old. The cheese used is a little too much at times.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

Thank you so much for your input. We have taken it in to consideration and have added new items to breakfast to switch it up a bit. We are so glad that you enjoyed your stay and hope you come and stay with us again in the future. More 

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