You are not getting an upscale room - but you are getting cleanliness and a great value for your money. This hotel looks to be undergoing some major fix ups. It is a bit dated - but the hospitality of the staff really makes up for things. They are in the process of re-doing the pool. I was sad that... More

Staff was friendly and helpful. Room was clean and comfortable. No excessive noise. All in all, no complaints. More

Stayed here one night on a road trip. I drove along business 80 to look over all the hotels, and this appeared to be better than average, because it wasn't close to I-80 with traffic noise. There wasn't many people staying while I was there. I had a ground floor room with parking just outside - very convenient. Room was... More

I am not really sure what people mean by rude clerks or scary town....because I did not experience either of this! Upon check-in, the lady was very helpful with checking me in and answering my questions. I had laundry to do and they do not have laundry facilities because there is a laundromat right next door to the hotel (which... More

Overall, this was not a terrible stay, but a lot of little things is what lead to my low rating. I didn't voice my issues with the front desk at check-out because I wasn't asked, nor did she really seem interested in hearing it, but I did fill out my online survey for the property, and waited to review until... More

We always use Best Western Hotels while traveling on our Harley's. And over the years have only had one other bad experience. This one takes the cake though. When we arrived the front desk help acted completely put out to have to check us in. Any questions we asked were always responded to with a deep breath and then a... More

This Best Western looks as if it has been recently remodeled. The rooms were clean and comfortable. The beds were a little too firm for our taste, but ok. The breakfast at the hotel restaurant was great. The main complaint we had is that the area of Rawlins that the hotel is in is pretty run-down. Lots of boarded up... More

We chose this hotel because of the star recommendations and stayed on 7/28. When we entered the hallways we were shocked how dirty the carpet and staircase was. The room looked clean though and the beds are very comfortable. Old TV's with snowy pictures. Had to call the maintenance guy twice to fix the connections and then didn't dare to... More

We recently spent one night at this property. Our room was large, comfortable and clean. In what appears to be the norm these days, our room had a fridge, microwave and a good wi-fi connection. The desk clerks provided adequate service. We were a bit skeptical about eating at the in-house restaurant (When was the last time you had good... More