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BEST WESTERN CottonTree Inn

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2221 W. Spruce, Rawlins, WY 82301-5149
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BEST WESTERN CottonTree Inn
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BEST WESTERN CottonTree Inn
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253 Reviews from our TripAdvisor Community

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Traveler rating
    114
    76
    35
    19
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • All months
    (253)
  • Mar-May only
    (62)
  • Jun-Aug only
    (114)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (30)
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Thermopolis, United States
1 of 5 stars Reviewed 3 days ago NEW

There was no soap in the room, the shower head is so full of hard water that it barely comes out. Breakfast was horrible. Noise in the parking lot and hallways until 0245. Every other hotel in Rawlins was full or I would never have stayed here again. Their rates are more in line with New York City, not Rawlins... More 

Review collected in partnership with Best Western

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Lakewood Pierce County, Washington
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Called the 1-800 # a few hours before we reached location and we were able to get a 2 bed queen size room. Traveling with a 10 week old puppy, front staff was very accommodating. Back door entrance made unloading and loading easy. For just passing through for a 1 night stay, this place was great! Free WiFi, plenty of... More 

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Antioch, Ca
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Again we did not know anything about this hotel, and we were very happy with all that it offered. Easy in and off Interstate 80.We had a very rest full stay. The only complaint we had was that there is no elevator, and we were on the 2nd floor. Breakfast was great, and the staff was great.

Review collected in partnership with Best Western

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Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a very updated Best Western inside and out! We had a very pleasant experience - staff was accommodating and internet was free. Highly recommend it if you're passing through Rawlins!! On a business trip from Houston

Review collected in partnership with Best Western

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Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This motel is like a trip back in time but not in a bad way. It reminds you of those Holiday Inns and Howard Johnsons that we stayed in as kids. Our kids actually said this place was their favorite motel of our entire trip. They loved the fact that we could park right in front of our room and... More 

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Phoenix, Arizona
Level Contributor
104 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

To the Management, I have read the reviews and your responses and you should be ashamed to charge 167 dollars a night and put out a sparse breakfast. I have been on a road trip for 65 days so far and have stayed at Best Westerns almost exclusively. At least 10. Your rooms rates are the highest and breakfast the... More 

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Laramie, Wyoming
1 review
4 of 5 stars Reviewed 2 weeks ago

I would give this hotel a 3.5 as it was better than average, but it just wasn't quite very good. The room was very nice and spacious and everything was quite clean. For a one-night stay it is quite good. Staying long-term gets to be a little annoying as the little things start to pile up. The wifi is sub... More 

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Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

I am very happy that you left such wonderful feedback! I will be contacting our internet provider with your feedback to ensure that we are getting what we are paying for and what more importantly what our guests are paying for!! We had rearranged our breakfast to start at 5 am for about a month and found that we had... More 

Tacoma, Washington
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ridiculously price, Yes, it is nice, but if you are traveling thru, stay early or later somewhere else unless you have deeeeep pockets. Employees are great and the honchos skim off the big bucks. There has to be a happy medium somewhere. Rawlins sets betweeen distant options and the traveler is taken advantage of to too much degee. If you... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

Thank you so much for your feedback. I greatly appreciate your comments regarding our property. I fully agree with you regarding the price. Because of the work that is going on here in the area, it REALLY is driving the value of every room available to rent. I am happy that we have THE NICEST hotel in the entire area,... More 

Boise, ID
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was recently remodeled, and it is fine for a Best Western. There is a pub/restaurant right off the lobby that had surprisingly good food -- and fantastic service. Our room was very nice, but the air conditioner was a pain in the neck. It was either on full blast, which made us bundle up in blankets, or not... More 

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

Thank you so much for your comments regarding your recent stay with us. I cannot apologize enough that the A/C unit gave you so much trouble! If you email me I would be happy to add some points for you on your Best Western Rewards. I hope that you decided to stay with us again in the near future! My... More 

Denver, Colorado
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were on a long road trip and this was our first stop. Great location, just off the freeway so we didn't have to drive around a small town we didn't know. Large, clean room; comfortable bed. Air conditioner was a bit loud but glad it worked since it was 100 degrees outside! Food was good and the friendliness of... More 

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

Thank you for the feedback. I truly value our guest input to help make changes that benefit our guests. I hope you stay with us again on your way back home! More 

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