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BEST WESTERN CottonTree Inn

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2221 W. Spruce, Rawlins, WY 82301-5149
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BEST WESTERN CottonTree Inn
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260 Reviews from our TripAdvisor Community

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Traveler rating
    118
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    36
    19
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Redding CA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel. The rooms were clean and the beds were just right. The breakfast was among the best I've ever had at a hotel. The price was a little steep, but I negotiated it down to a reasonable amount. The amount I ended up paying was well worth the stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

We are extremely pleased that you enjoyed your stay with us. We work hard to provide our guests with a breakfast with many choices. I am also thrilled to see that my desk clerks are using negotiating skills to ensure that we get the best rate possible rate for everyone. Thank you so much for choosing our beautiful property for... More 

North Battleford, Canada
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We stumbled upon this hotel in a rainstorm after a long day's drive from Utah, and we were so happy with the room and the hotel in general. Really nicely decorated, in the rooms and in the lobby, nice large room (2 queens) with an inside and outside entrance. We also really enjoyed the pool area -- nice and bright... More 

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

Thank you so much for your very nice review of our hotel! We are very pleased that you enjoyed your stay with us and we hope to see you back the next you travel this way! On behalf of myself and my awesome team we graciously thank you for choosing us for your lodging needs. More 

Level Contributor
14 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Rooms superbly clean and comfortable and the staff very accommodating and helpful.The rooms very comfortable and a great choi e if you are driving long distances and need sleep. The pool looked wonderful and the exercise room had all the amenities

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

I was thrilled to read your review today. I am very happy that you enjoyed your stay with us! We'd love to see you back during your next travels! More 

Odenton, Maryland
Level Contributor
176 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Best Western is a nice hotel to stay at. The rooms are clean, the wifi was free, there is plenty of parking and the breakfast is pretty good as well. The limited interaction we had with the staff was very friendly and nice. We used this hotel as a stopping point on our road trip, and were not disappointment.... More 

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

We appreciate your review. I am glad that your stay with us was an enjoyable one. We hope to see you back in the near future. More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Top quality place, clean and safe. Hotel looked brand new but sayed it was recently remodeled. It is what I would expect for a higher end hotel. Stayed on a business trip on our way thru. The price was a little high because of Sturgis bike rally but it was worth it. Great staff and breakfast was very good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

Thank you very much for your awesome review on us! We do try hard to stay competitive with our rates in the area with our competitors and are happy that we are able to provide more value for the rate we are at. We hope to see you again on your next trip through this area! More 

Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Comfortable, large, clean room. Big breakfast assortment in the morning. The best was that the rooms had two doors, one opened into the hotel and the other directly outside for the dogs. There was a nice greenbelt in front to walk the dogs on.

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

I am so happy that you enjoyed your stay with us! We hope to see you again! We love that we are able to provide for those who bring their pet babies with them as well. Thank you so much for your review! More 

Newton, iowa
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

Nice location but the value is just not their. Their room rates do not justify the value. The building is 30years old but the rooms were kept up to modern standards. The breakfast bar was very nice. Again for the price I will most likely stay here and will simply go a few miles further down the road and stay... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

I thank you so much for your review. We have worked hard to ensure that our rates are lower than those of our closest competitors with more value then they would have to offer. I am wondering if you are a Best Western Reward member, if you are not I would love to sign you up to ensure that you... More 

Thermopolis, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

There was no soap in the room, the shower head is so full of hard water that it barely comes out. Breakfast was horrible. Noise in the parking lot and hallways until 0245. Every other hotel in Rawlins was full or I would never have stayed here again. Their rates are more in line with New York City, not Rawlins... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

I greatly appreciate your recent review. I cannot apologize enough for the issues that took place and would love to make things right by you. Please feel free to contact me at (307) 324-2737 or crystala@bwcti.com so that I may discuss with you. I have since done additional training with some of our staff members in hopes to eliminate these... More 

Lowville, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 25, 2015

Called the 1-800 # a few hours before we reached location and we were able to get a 2 bed queen size room. Traveling with a 10 week old puppy, front staff was very accommodating. Back door entrance made unloading and loading easy. For just passing through for a 1 night stay, this place was great! Free WiFi, plenty of... More 

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

Thank you so much for all the fabulous feedback! I would love for you to contact me and I would be more than happy to give you the discount that you would have qualified for. You can reach me at (307) 324-2737 or crystala@bwcti.com. I look forward to hearing from you! More 

Antioch, Ca
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 21, 2015

Again we did not know anything about this hotel, and we were very happy with all that it offered. Easy in and off Interstate 80.We had a very rest full stay. The only complaint we had was that there is no elevator, and we were on the 2nd floor. Breakfast was great, and the staff was great.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crystal A, General Manager at BEST WESTERN CottonTree Inn, responded to this review

Thank you very much for your review, I am pleased that you enjoyed all we have to offer our guests. The elevator is our biggest complaint as well... All of my staff agree that we all wish we had one too. I hope that your travels were well and that you will visit us again if your ever through our... More 

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