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Homewood Suites by Hilton Jackson

#12 of 41 Hotels in Jackson
Certificate of Excellence
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260 N. Millward Street, P.O Box 2810, Jackson, WY 83001
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Homewood Suites by Hilton Jackson
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Homewood Suites by Hilton Jackson
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437 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Could not have asked for more! A pet friendly ($25/day) spacious two room suite with full kitchen and fireplace. Price includes hot breakfast, casual dinner (Monday-Thursday) and fresh baked cookies every day. Free laundry. Lap pool for swimmers, great location close to downtown. Free, fast wi-fi. Very friendly and helpful staff and management. We'll be back!

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Golden, Colorado
Contributor
16 reviews 16 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was a very nice hotel. Clean and everyone was very friendly. The amenities were nice. The nicest was that Mon. thru Thurs they even give you dinner at night. Probably not as much as a restaurant but really nice. Every night is something different. The first night I was there they had a Mexican dish not my most favorite,... More 

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United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for one night on our big American road trip and couldn't fault it. It's a short walk from the town square have free coffee 24-7. The room/or suite was amazing and had everything we needed including a VERY cosy bed, free wifi and even a fireplace... Breakfast was continental style buffet but there was a large choice... More 

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Boston, Massachusetts
Top Contributor
77 reviews 77 reviews
15 hotel reviews
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the perfect location for Jackson Hole. We walked everywhere, as it is located downtown. Shops, restaurants, bars, everything is at walking distance. Our suite had a very comfortable living room, desk, kitchen table and kitchen. Our bedroom was a bit tight, but the bed was very comfortable. Nice free breakfast, easy parking at the lot behind the hotel... More 

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okla
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 13, 2015

Everything in Jackson hole wy is expensive so this was the nicest for the value of the money. it is small cause they are cramped on space in that town, but staff was friendly and everything was nice and cozy. I would love to go back. had a great view.

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Nashua, New Hampshire
Top Contributor
502 reviews 502 reviews
98 hotel reviews
207 helpful votes 207 helpful votes
4 of 5 stars Reviewed April 12, 2015

Not sure what was up with room 325 but I couldn't control the temperature! Yeah, I should have brought this to the Front Desk but I checked in, unpacked, set the room on "cool" then took a very long walk through downtown Jackson. By the time I got back it was quite late and I had to leave to catch... More 

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Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

Mr. L; First allow me to apologize for your warm room and note we have addressed the issue with maintenance. I am pleased that you gave us and Hilton another opportunity to win back your loyalty. At the Homewood Suites Jackson we take great pride in assuring our guests have a great stay. I can't guarantee more wildlife encounters the... More 

WAUWATOSA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

I was looking for a two room suite for our ski trip. This was top notch for the price of a typical hotel room. Good hot tub and the complimentary breakfast included eggs, sausage, etc. rather than just a continental breakfast.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 1, 2015

I would never stay at this hotel. The front manager, Tyler, should not even be in hospitality. His arrogant attitude is a total turn off, and he only makes your heart rate increase. I would much rather pay additional money to stay at a hotel that has staff who knows how to treat potential guests. *Note: we did not travel... More 

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Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review

I'm sorry that your interaction with our GSM was not to your satisfaction. In speaking with the other team member, It appears that the displeasure with our GSM was in response to a rate that you were not pleased with after being quoted a rate by another team member earlier in the day. The original rate quoted based on 2... More 

Montreal, Canada
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed March 13, 2015

Greetings, we were on a one week ski vacation in jackson third week of February 2015. This hotel is excellent. We have stayed in several homewood suites across the country and this one is at par with the standards that we normally experience. First, it`s nicely located on a rather quiet street in town of jackson. From there you can... More 

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Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

Reading your review today made our day extra special! Thank you for your kind words and giving our team members a "perfect 10" for service. We love Jackson Hole and enjoy sharing our valley with visitors from around the world. Fall season is a beautiful time to return with the National Parks open until November 1st and hope you choose... More 

Decatur, Georgia
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 3, 2015

Like most of Jackson, a bit odd but the staff were quite friendly and helpful. The "living room" was separated from the bedroom by a partial wall with a fireplace that you could see through from one room to the other. Kind of odd and not good if some folks wanted to talk while others were sleeping. The pool looked... More 

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Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

We are delighted you enjoyed your stay with us and had a good experience. As the only all-suite hotel in Jackson we take great pride in our customer service and amenities. From your description of the suite, you stayed in one of our three Double Suites with the 2-sided fireplace visible in both the bedroom and living room. This upgraded... More 

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