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Homewood Suites by Hilton Jackson

#12 of 41 Hotels in Jackson
Certificate of Excellence
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260 N. Millward Street, P.O Box 2810, Jackson, WY 83001
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Homewood Suites by Hilton Jackson
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Homewood Suites by Hilton Jackson
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428 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Greetings, we were on a one week ski vacation in jackson third week of February 2015. This hotel is excellent. We have stayed in several homewood suites across the country and this one is at par with the standards that we normally experience. First, it`s nicely located on a rather quiet street in town of jackson. From there you can... More 

Was this review helpful? Yes
Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

Reading your review today made our day extra special! Thank you for your kind words and giving our team members a "perfect 10" for service. We love Jackson Hole and enjoy sharing our valley with visitors from around the world. Fall season is a beautiful time to return with the National Parks open until November 1st and hope you choose... More 

Decatur, Georgia
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Like most of Jackson, a bit odd but the staff were quite friendly and helpful. The "living room" was separated from the bedroom by a partial wall with a fireplace that you could see through from one room to the other. Kind of odd and not good if some folks wanted to talk while others were sleeping. The pool looked... More 

Was this review helpful? Yes
Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

We are delighted you enjoyed your stay with us and had a good experience. As the only all-suite hotel in Jackson we take great pride in our customer service and amenities. From your description of the suite, you stayed in one of our three Double Suites with the 2-sided fireplace visible in both the bedroom and living room. This upgraded... More 

KC
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

I booked a guys trip to Jackson Hole and used points for the Homewood Suites. Typically not a Homewood person, but for Jackson, this place was pretty perfect as far as being able to spend HH points. I noticed Jackson doesn't have many chain hotels period, so it's fortunate Homewood has a location here. The room was clean, the service... More 

Was this review helpful? Yes 1
Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

Thank you for taking the time to post your review on TripAdvisor. As a loyal Hilton guest your kind words are taken to heart and I will share this with our team members. Treating our customers with a smile and warm hospitality is important to us, making each guest feel as if they are part of our family. The 50th... More 

Connecticut, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

We had a very enjoyable stay last week and will now highly recommend Homewood Suites in Jackson to our friends and family. The staff was very helpful and accommodating; the rooms clean and roomy (loved the fireplace!), easy sign up and ride to the mountain for skiing; quick walk into town with excellent restaurants only a few blocks away. The... More 

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Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

Yes, please come back! The best compliment any of our guests can offer is to return to enjoy another stay with us. Thank you for your review and kind words and I am delighted you had a great time while visiting Jackson Hole. We look forward to hosting your ski vacation in 2016! Sincerely; Kristine Harris Director of Sales More 

Norwalk, United States
1 review
5 of 5 stars Reviewed February 12, 2015

We stayed here for 6 nights to ski Jackson hole. Both of us loved the bed, fire place and down pillows! The staff was extremely friendly, which is what you would expect for people living in paradise. The breakfast was good and we even had dinner one night at the managers reception, which was quite tasty. The cookies and tea... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

Eric; What makes us happy is when our guests are happy - Thank you for your wonderful review and I am pleased you found the Homewood Suites Jackson to be a good value for your ski vacation. Staying in town has its benefits with all the shopping and restaurants near by. With the free airport and ski shuttle you don't... More 

Lakeville
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 8, 2015

The staff was always friendly and very helpful. The hotel is close to the town square so we could walk to restaurants and shopping. The free shuttle to and from the ski hill was great. The hot breakfast was always fresh and tasted great. I appreciated the fresh fruit every day.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

We appreciate your 5-star review of our Hotel! Thank you for choosing to stay with us for your ski vacation. It is important to us that our guests have a relaxing and memorable experience while visiting Jackson Hole. Your wonderful comments regarding breakfast is taken to heart. In the past few months we have introduced new choices that are both... More 

Beverly Hills, California
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

Hotel itself is nice and comfy. Free shuttle from/to airport. Free breakfast everyday, and Monday thru Thursday dinner, nothing fancy, but eatable. Save money so we can do other fun stuff. Front desk people are helpful. I just want to point out especially the guest service manager named Tyler Benz who is extremely helpful. I had some problem with the... More 

Was this review helpful? Yes
Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

Thank you for your review and kind words regarding Tyler. He is an asset to our company and greets everyone with a smile. I am delighted he was able to help you with your issue. We pride ourselves on our customer service and hospitality wanting all our guests to feel as if they are family. If you choose to return... More 

Santa monica
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 2, 2015 via mobile

What wonderful service, free airport transportation, pool and jacuzzi, our suite 319 had jucuzzi tub, kitchenette, desk, sleep sofa, two rooms with 2 big screen tv's, bright vaulted ceiling at an affordable price. If you need anything, all you have to do is ask. The free breakfast and week day dinners made our long days of activities so easy. Try... More 

Was this review helpful? Yes
Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

Dear Lynda B; We couldn't have asked for a nicer review! Thank you for your kind words regarding our King Jacuzzi suite and our amenities you experienced while staying with us. I am delighted you enjoyed your stay and felt we offered a good value for your vacation to Jackson Hole. It sounds like you tried many of the adventures... More 

West Milford, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2015

This facility is at a good, central location and a short walk to town square. There are clean spacious rooms. Free parking. We found it to be a very relaxed environment. It is also quiet. The staff was very friendly and helpful.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

Thank you for the great review! Your comments are important to us and I have shared them with our staff. I am delighted you had a great stay and enjoyed our convenient location to the historic town square. If you return to Jackson Hole we hope you will choose to stay with us again as return guests are the best... More 

Charlotte, North Carolina
Top Contributor
69 reviews 69 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 25, 2015

We stayed in hotel for 5 nights around Christmas 2014. The young staff at front desk are very nice and friendly, at the end of the stay, they all know you. The free shuttle to Jackson hole ski resort is very helpful especially if you are not familiar with driving in winter condition. The room is clean, not that big,... More 

Was this review helpful? Yes 1
Kristine H, Director of Sales at Homewood Suites by Hilton Jackson, responded to this review

Dear Weijie T; It was our pleasure hosting your Holiday vacation in Jackson Hole. We are pleased that you enjoyed your stay and thank you for the wonderful review. Our staff loves what they do and it shows in the attention they give our guests. We pride ourselves in making our hotel your home-away-from-home and hope you visit us again... More 

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