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Painted Buffalo Inn

400 West Broadway, PO Box 2547, Jackson, WY 83001
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Painted Buffalo Inn
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Painted Buffalo Inn
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397 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My family of 4 stayed here for a week. Good pool with a suana. There was also a dressing room in the pool area. I do not like the house keeping. They just walk on in around 9am. The breakfast for us was NOT free because we were staying for a week. Only people who stay 6 nights and or... More 

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Logansport, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 20, 2015

The rooms were clean & comfortable,the pool was clean & well maintained,the location is close to town but not too close felt comfortable walking bin the area to town and church & restaurants. The staff was helpful & friendly.This was our second time to stay there & we have been happy both times.

Was this review helpful? Yes 2
PBIManager, Front Office Manager at Painted Buffalo Inn, responded to this review

Thank you for sharing your great experience! We appreciate the feedback and the kind words. We aim to always provide excellent customer service and clean, well maintained rooms. I am happy we could provide a great stay for you and we will do our best to do it again next time you visit with us! More 

Mountain View, Wyoming
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 5, 2015

We only stayed at The Painted Buffalo for one evening for a Gymnastics meet. the hotel was very clean and nice. the lady at the front desk was friendly and very helpful. I especially loved the Buffalo in the room!! Thanks for a great stay, and I would highly recommend this hotel!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PBIManager, Director of Sales at Painted Buffalo Inn, responded to this review

Thank you for your feedback. We are so happy to hear that you enjoyed the stuffed buffaloes in your room and your interactions with our front desk staff. We hope to see you back in Jackson Hole sometime soon! More 

Ammon, Idaho, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 23, 2015

The room is nice, really nothing to shout about. The location of the hotel is convenient because it is in the middle of town. Other reviews complain about the parking be we had no issue. We loved the pool and sauna. We had some issues with Karen, she was very very rude and if I were her boss and found... More 

Was this review helpful? Yes 2
PBIManager, Director of Sales at Painted Buffalo Inn, responded to this review

Dear Greg, Thank you for taking the time to review our hotel. We are so happy to hear that you enjoyed our convenient location and our guest rooms. We are sorry to hear about your negative experience with Karen but we are happy to hear that Londe was able to solve your billing issue in a way that you found... More 

Okc, Ok
Top Contributor
91 reviews 91 reviews
47 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed February 19, 2015

This is a large hotel with two stories and no elevator. The room we received had a very old uncomfortable bed and the bed linens were old and poor. The continental breakfast was not very good as they stated they had fruit, but either none was out or they didn't have it to begin with. I would not recommend this... More 

Was this review helpful? Yes 2
PBIManager, Director of Sales at Painted Buffalo Inn, responded to this review

Thank you for taking the time to review our hotel. We strive to provide a great experience for all of our guests and we are sorry to hear that yours was less than satisfactory. We absolutely understand your frustrations with our beds, linens and continental breakfast. We plan on doing an inventory of our mattresses and replacing our bed linens... More 

1 review
2 of 5 stars Reviewed February 13, 2015

There was absolutely no where no park in the whole complex. I went in to ask the lady at the front desk and she said that I would have to park in the overflow parking located next door. My 3 kids and I had to walk a block in the cold and dark to get to our room.For the price... More 

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PBIManager, Director of Sales at Painted Buffalo Inn, responded to this review

Thank you for taking the time to review our hotel. We strive to provide a good experience for all of our guests and we are sorry to hear that yours was less than satisfactory. We absolutely understand your frustrations with our front desk staff and trouble with parking. We are sorry that you felt that our front desk staff wasn't... More 

Melbourne
Top Contributor
88 reviews 88 reviews
54 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed January 20, 2015

This is a large hotel spread over a big area. It accepts pets which is great if you want to bring your stinky barky dog with you. We liked: - the location. We could ski at Jackson hole easily by car and also walk around the town. - pool and spa. Not world class but definitely a competitive advantage over... More 

Was this review helpful? Yes 2
PBIManager, General Manager at Painted Buffalo Inn, responded to this review

Thank you for this review. We will make sure to share this with our housekeeping staff. As you can see by most of our reviews, your experience was not typical. We are glad to be one of the few hotels in Jackson that is pet friendly and we understand the importance of having a clean room. We do a deep... More 

Norfolk
Top Contributor
123 reviews 123 reviews
63 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed January 18, 2015

We stayed here for 2 nights on our US trip - the hotel is close to town, so easy to walk to all the shops and restaurants. Our room was clean and had a fridge and microwave too - there is also a laundry room. There is parking. The reception staff are really helpful and there is tea and coffee... More 

Was this review helpful? Yes 2
PBIManager, Director of Sales at Painted Buffalo Inn, responded to this review

Thank you for your review. We are so happy to hear that you enjoyed our downtown location, our clean rooms and that you found our staff helpful. We look forward to hosting you in Jackson again sometime in the future! More 

Los Angeles, CA
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 31, 2014

Just stayed here for 5 nights to go ski/snowboard at Jackson Hole Resort, it was very convenient to take the bus for $3 each way directly to the slopes and back, as the bus stop is right in the back of the property. The room was clean and comfortable, but we stayed on the first floor and could hear the... More 

Was this review helpful? Yes 1
PBIManager, Director of Sales at Painted Buffalo Inn, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear that you found our downtown location and the START Bus stop on site to be helpful. We are glad that you thought that our rooms were clean and comfortable and we apologize for the noise above you. You are correct in suggesting that if you’d... More 

Hays, Kansas
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2014

Excellent hotel. Very reasonably priced for Jackson. The room was clean and well furnished. Staff was friendly and helpful. Decent location, with town square and most attractions within walking distance. Parking space was somewhat limited, but I had no other complaints.

Was this review helpful? Yes
PBIManager, Director of Sales at Painted Buffalo Inn, responded to this review

Thank you so much for the positive feedback. We are glad that you enjoyed our staff, location and our affordable accommodations. We strive to provide our guests with a comfortable stay and we are happy that we were able to deliver on that promise. We are sorry that you found parking to be challenging at our property. We will try... More 

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