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Hampton Inn Jackson Hole

#12 of 42 Hotels in Jackson
Certificate of Excellence
2.5 of 5
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350 South Highway 89, Jackson, WY 83002 (Formerly The Point Inn & Suites)
Hampton Inn Jackson Hole
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Ranked #12 of 42 Hotels in Jackson
Certificate of Excellence
A recent review
4 of 5 stars Reviewed June 12, 2015
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412 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Jackson Hole
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Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 12, 2015 via mobile

Standard Hampton amenities and breakfast. Attractive western decor. Only drawback is all spaces are tight. Rooms are fully functional yet have less square footage than usual. Biggest impact is the breakfast area is not big enough to accommodate guests. All standard breakfast options. You may or may not find a seat. Nice outdoor area. We found the hotel a good... More 

Was this review helpful? Yes
Rob P, Director of Sales at Hampton Inn Jackson Hole, responded to this review

On behalf of our entire team here, thank you for reviewing our hotel. We are all very happy to hear that you enjoyed the stay, and that you thought our hotel was "Good value for the area". We want all of our guests to experience a great value at our property. Our outside fire-pit area is one of my personal... More 

Missoula, United States
1 review
4 of 5 stars Reviewed June 11, 2015

The Jackson Hole of my youth is long gone and has been replaced with a bustling high end tourist destination. The Hampton Inn in Jackson offers a refuge from the fast paced tourist activity. The staff was extremely helpful and reflected the hospitality one associates with the west. Overall a great experience. I would definitely go back again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rob P, Director of Sales at Hampton Inn Jackson Hole, responded to this review

Dear Thomas, Thank you very much for your kind words. We certainly do our absolute best to make each guest feel welcomed and cared for. I'm very happy to hear that we showed Western Hospitality to you during your stay with us. Thank you again for taking the time to write this great review. Sincerely, Rob More 

England
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 10, 2015

Very good Hampton Inn. Friendly staff, large comfortable bedroom. Breakfast was typical Hampton but table area is too small for the Hotel's size. Good location next to shopping area but some distance from Town Square.

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Rob P, Director of Sales at Hampton Inn Jackson Hole, responded to this review

Dear Retiredandhappy, I am very happy to hear that you enjoyed your stay with us! We find that our location just off town square provides us with a bit of quiet that most other properties do not get. Thank you for the compliments on our breakfast as well! I'm sorry to hear that the area was a bit too small;... More 

Albuquerque, New Mexico, United States
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 10, 2015

We stayed here several nights; has nice clean rooms; slept great! No pool, but they do have a large indoor hot tub. Free breakfast was A+. Staff was friendly and very helpful with questions about the area.

Was this review helpful? Yes 1
Rob P, Director of Sales at Hampton Inn Jackson Hole, responded to this review

Dear Jenn, Awesome review! We are so happy that you enjoyed your multi-night stay with us! Our team certainly appreciates the kind words as well. We put a large emphasis on having a delicious breakfast provided for each guests before heading out on that day's adventure. Please let us host you next time you are in the area! Sincerely, Rob... More 

Cedar Park, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2015

Nice hotel. Served same foods for breakfast every day. No variety. Was disappointed in the breakfast as compared to other Hamptons at which we have stayed. Other locations where we stayed had cookies available, but no this one.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rob P, Director of Sales at Hampton Inn Jackson Hole, responded to this review

Dear Alvin, Thank you for taking the time to write a review of our hotel. We appreciate the compliments as well as the feedback. We try and change up the menu items of the breakfast each day so that guests can enjoy something new. I'm sorry to hear this did not happen while you were staying with us, and we... More 

Parker, Colorado
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 28, 2015

There was a shortage of options but I found this Hampton fortunately. Huge room with a soaking tub, perfect after a long drive or hike. Clean comfy bed. Probably the best Hampton I've ever stayed in. The sign is very discreet so be prepared to make a quick turn when you spot it.

Was this review helpful? Yes
Rob P, Director of Sales at Hampton Inn Jackson Hole, responded to this review

Dear Travelsal0t1, What a compliment; best Hampton you have every stayed in! The whole team here is very excited about this glowing review. We absolutely enjoyed hosting you, and were glad to have gotten you into such a nice room. I hope that you enjoyed the area as much as you did your hotel room. Thanks for such a wonderful... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 27, 2015

PROs: Conveniently located, away from the business of the downtown area. The staff was very different from the Marriott Properties we typically stay at, unfriendly, didn't look up when anyone walked by the front desk. They do have a nice fire pit area outside the front door. The room was dark and super dusty. With the dark paneled walls we... More 

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Rob P, Director of Sales at Hampton Inn Jackson Hole, responded to this review

Dear Beth, I would first like to thank you for providing a review of our Hampton Inn here in Jackson Hole. Secondly, I would like to offer you an apology on behalf of the entire team here. From our front desk members not making a connection with you upon your entry to the dusty walls in your room. Please give... More 

West Kootenay
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

Loved this hotel. It's on the outskirts a bit but not far from town. Some of our group walked, others rode the FREE shuttle which stops every 20 minutes or so right outside the hotel. It's across the street from a K Mart so easy shopping for quick on-the-road pick-me-ups. Parking was great for our Corvette group. Would certainly recommend... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Rob P, Director of Sales at Hampton Inn Jackson Hole, responded to this review

Thanks so much for the great review! We loved hosting your Corvette group, and certainly hope you will be back again! The FREE shuttle outside of our hotel is such a great convenience for our guests who like to explore the downtown area. If you are ever in the area again, please give me a call and I'll get you... More 

Coeur d'Alene, Idaho
2 reviews
5 of 5 stars Reviewed May 24, 2015

No complaints at all. Well run place. About a mile from center of town and there is a shuttle. The room was very well appointed. Breakfast was very good with western omelets. Easy to get on the highway. Close to a very nice Albertson's and liquor store for supplies.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rob P, Director of Sales at Hampton Inn Jackson Hole, responded to this review

C8636BKgeorgeb, Thank you for the great review and kind words. I'm glad that you took advantage of the Free Town Shuttle that picks up right outside of out hotel! Our guests have almost always been impressed with the level of cleanliness of our rooms. Thank you for the great review, and let us know next time you are passing through... More 

Dallas TX
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 24, 2015

The staff was very friendly and the rooms were small but very clean and quiet. The beds were very comfortable. The location is a bit away from downtown but in a quiet and nice area. I would enjoy returning for another stay. Thanks for a pleasant experience.

Was this review helpful? Yes 1
Rob P, Director of Sales at Hampton Inn Jackson Hole, responded to this review

Dear Asrose, I wanted to start by saying Your Welcome! We are thrilled you had a great experience with us. I'm glad that you enjoyed our wonderful staff and comfy beds. Next time you are in town, please give us a call. Thanks, and have a great day. Sincerely, Rob More 

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