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All 40 Jackson hotels

Hampton Inn Jackson Hole

2.5 of 5 Hotel   |   350 South Highway 89, Jackson, WY 83002 (Formerly The Point Inn & Suites)
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81%
Ranked #15 of 40 hotels in Jackson
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Gregmc12 Las Vegas, Nevada
  • Reviews (253)
  • Photos (42)
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  • Room tips (31)
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253 people have reviewed this hotel

Traveler rating
    125
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    14
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
There are newer reviews for Hampton Inn Jackson Hole
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Las Vegas, Nevada
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Front desk staff were very friendly. Housekeeping staff were not. Maybe I'm old-fashioned, but I worked in several hotels in the '80's and '90's, each of which had a policy that employees were to speak only English in front of guests. (Unless, obviously, a guest requested another language.) The policy existed for a clear reason; that staff were to make... More

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Heather F, Manager at Hampton Inn Jackson Hole, responded to this review

Thank you for your review – we value your feedback! Please remember that this property was built in 1987 as a Days Inn, in 2012 we completed an extensive renovation and rebranded it as a Hampton Inn, hence the reason for the smaller than usual room size and public spaces. We appreciate your comments regarding your stay and would like... More

Dana Point, California
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property is a little older, I have to admit. However, we ended up with a nice two-room suite that worked perfectly for us. The view of the surrounding mountains was awesome. This probably wasn't the nicest Hampton Inn we've stayed at but was far from the worst. You can definitely count on a great staff, which is nice when... More

Was this review helpful? Yes 1
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review

Thank you for your kind words! We couldn't agree with you more about our friendly staff, beautiful mountain vistas and spacious suites! We look forward to seeing you again on your next trip and thank you for choosing the Hampton Inn Jackson Hole over the many lodging options in the valley. Take care, Heather Falk Sales Manager More

Salisbury, North Carolina
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We started our 10 day trip at this hotel for 2 nights. King suite with fireplace and large bathroom was very nice. Little hard to find hotel due to local sign regulations and being behind a restaurant, but quiet and clean. Loved being greeted by the outdoor fire pits when we returned each night. Can walk to Kmart and grocery... More

Was this review helpful? Yes 1
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review

Thank you for your kind words - we are thrilled to hear that you enjoyed your stay with us! It's true, our signs are not the typical big signs as in most cities, but we're glad you found us! Our location is ideal - between Kmart and Albertson's and behind one of the best restaurants in Jackson Hole - The... More

Las Vegas, Nevada
1 review
2 of 5 stars Reviewed 3 weeks ago

room was too small for the beds that were in it. We felt like we were on top of each other. The bathroom was ridiculously tiny for the room and for the hotel. They had RVs parked in the parking lot with the generators going all night and their pop outs set to out. It would have been nice to... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review

Thank you for your review – we value your feedback! This property was built in 1987 as a Days Inn, in 2012 we completed an extensive renovation and rebranded it as a Hampton Inn, hence the reason for the smaller than usual room size and public spaces. You may prefer staying in one of our 13 King Suite rooms as... More

Miami
Top Contributor
84 reviews 84 reviews
20 hotel reviews
170 helpful votes 170 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Kudos to the staff and management of the Hampton Inn at Jackson Hole. We stayed 4 nights and thoroughly enjoyed the people, service, location and amenities. Check in was fast and friendly. Rooms were very clean and nicely decorated. The wi-fi was fast and reliable. The morning breakfast was ample and provided a wide variety of selections. Coffee and water... More

Was this review helpful? Yes
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review

Thank you for your kind words! We pride ourselves on the cleanliness of our rooms as there is nothing better than a clean bed to fall into after a long day of exploring Jackson Hole! We are thrilled that you enjoyed all the amenities this hotel has to offer our guests and I have to admit, my favorite amenity at... More

Woodway, TX
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When one visits a resort area, one is not surprised to find higher prices. However, one should receive something for that higher price. This is an old hotel badly in need of updating, It has seen better days, and nothing about it was welcoming. We must have had the worst room in the place. The bathroom was so tiny that... More

Was this review helpful? Yes 2
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review

Thank you for your review – we value your feedback! Thank you for bringing the condition issues to our attention - do you mind if we reach out to you to get more specifics so our Maintenance Engineer can better address the needs of the room in which you stayed? This property was built in 1987 as a Days Inn,... More

Germantown, Tennessee
Top Contributor
197 reviews 197 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed two separate nights at this Hampton Inn and had an enjoyable stay both nights. Probably the prettiest, high end room in an Hampton Inn that I have ever stayed in. Clean, comfortable and quiet. The laundry facilities were excellent also with two washers and two dryers and the front desk was very accommodating in making change for laundry use.... More

Was this review helpful? Yes
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review

We are thrilled to hear that you enjoyed your stay with us! We pride ourselves on the cleanliness of our rooms as there is nothing better than a clean bed to fall into after a long day of exploring Jackson Hole! Of all the amenities this hotel has to offer our guests, I have to admit, my favorite is our... More

Grand Rapids, Michigan
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The picture of the front is accurate , except the picture was taken from a parking lot which is mostly what is there. Location is behind two building located on the street, with a driveway access to hotel. Was early , they had a main floor room available, was clean and except for the ice machine was very quiet. Breakfast... More

Was this review helpful? Yes
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review

Thank you for your review – we value your feedback! It's true, our signs are not the typical big signs as in most cities, but we're glad you found us! Our location is ideal - between Kmart and Albertson's and behind one of the best restaurants in Jackson Hole - The Rendezvous Bistro! Of all the amenities this hotel has... More

Loveland, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Rude and unfriendly front desk service upon arrival, very tiny and noisy room, hair in bathroom sink, wood surfaces/furniture in bad shape, a hot tub but no pool. Seemed as though everything was cramed into too small spaces. not enough seating in breakfast room. Had to ask for for receipt next morn, none automatically provided. Will not return to this... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review

Thank you for your review – we value your feedback! Please remember that this property was built in 1987 as a Days Inn, in 2012 we completed an extensive renovation and rebranded it as a Hampton Inn, hence the reason for the smaller than usual room size and public spaces. Thank you for bringing the condition issues to our attention... More

Senior Contributor
24 reviews 24 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location was good. The room was clean but very tight. The breakfast and the kitchen ladies were very good. The only thing I would say that needs to be worked on is the front desk staff. They Need some personality and a can do attitude. It really is the worst part of the hotel. Overall I would rate it... More

Was this review helpful? Yes
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review

We are thrilled to hear that you enjoyed your stay with us! We think our location to the National Parks and the Town Square is pretty convenient too! We pride ourselves on the cleanliness of our rooms as there is nothing better than a clean bed to fall into after a long day of exploring Jackson Hole! Of all the... More

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Additional Information about Hampton Inn Jackson Hole

Address: 350 South Highway 89, Jackson, WY 83002 (Formerly The Point Inn & Suites)
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Hampton Inn Jackson Hole 2.5*
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Also Known As:
The Point Hotel Jackson
The Point Inn And Suites
Days Inn Jackson
Jackson Days Inn
Hampton Inn Jackson Hole WY

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Jackson #15 Romantic Hotel in Jackson #15 Family Hotel in Jackson
Hotel Class
Official Description (provided by the hotel)
A scenic getaway in the Northern Rocky MountainsWelcome to the Hampton Inn Jackson Hole hotel, set just minutes from the Jackson Hole Airport (JAC) and the famous Jackson Town Square, where you will find shopping, dining and entertainment with a taste of the Old West. Jackson Hole is known best for its stunning scenery, clear streams, world-class skiing, and abundant wildlife. Explore some of the most spectacular landscapes rich with majestic mountains and pristine lakes. Jackson Hole has adventures for all seasons. From fly-fishing at Snake River, to snow skiing in the Grand Tetons, Jackson Hole offers some of the best experiences in the world.The Hampton Inn is Jackson Hole's newest hotel. It offers premier amenities and services to make your stay in Jackson Hole as comfortable and enjoyable as possible. Relax in the hotel's Swim Spa,enjoy a work out in the Hampton Inn's fitness center which includes cardio machines, or unwind in front of one of our two outdoor fire pits. Stay on top of work in the business center with fax, printing and photocopying access. Host your meetings in the hotel’s smart and professional 392 sq. ft. meeting room, which accommodates up to 24 guests in a relaxed setting. Start the day with Hampton’s free hot breakfast, or just grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday. ... more   less 
Number of rooms
90

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