After checking-in we found that our assigned cabin had not been thoroughly cleaned - the toilet had been used without flushing. I called the front desk to get housekeeping but the phone went unanswered. I put down the phone and walked to the front desk where two people sat behind the desk with no other customers present. I explained the... More

My husband and I stayed there this week.. May 21st thru May 25th, We paid for the most expensive room... the room was lovely.. small imperfections but still lovely.. was suprised that for what I paid.. close to 1,000 dollars.. I did not get a fire place in my room.. it was however on the river like they said.. I... More

I was staying one night at the Rustic Inn when in the Jackson area for exploring Moose and Teton etc. Apparently, this Inn is not for short stop-overs. The front staff seemed a bit "slick" and annoyed by renting out for one night. Booking was made well in advance. It is not regular rooms but cabins like small modern houses... More

Stayed at Rustic Inn for New Years. Reserved a creekside cabin and were cozy and pleased. Only a ten minute walk from downtown. A bit cold in January, though. They offer a minibus to transport guests. Stripmall nextdoor with excellent deli, market, liquor store. Breakfast was huge with lots of quality choices. Pool was hot, hot tub hotter. Temp was... More

Everything about our stay at the Rustic Inn was perfect. We checked in quickly - the woman helped us find a good place to eat - our room was clean and super cute!! We had a fireplace in the room which was awesome considering most hotel rooms are boring central- this one was warm, inviting and very much like how... More

The rooms/cabins are very nice. Big rooms and well-appointed. The free breakfast buffet is superb. Just don't believe the pictures - there is no view and it does not at all feel rustic. That being said, the location is superb and the rooms were great for the price.

Service was top notch. When we needed something they took care of it immediately

This hotel was so nice and the view was something else. The bed was comfortable and the fireplace in the corner was a great touch.when I go back to Jackson this is the only hotel I will stay at. The other plus was the fact that will drive you wherever you need to go. I only have 1 complaint about... More

Loved the individual cabins, great staff, no need to rent a car as they will drive you anywhere, including the ski hill, good breakfast, especially the granola! Wish we had had more time to enjoy the wine cellar!