We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rustic Inn Creekside Resort and Spa at Jackson Hole

Certificate of Excellence
Hotel website
475 N. Cache, Jackson, WY 83001
Special Offer
30% off Spa Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Rustic Inn Creekside Resort and Spa at Jackson Hole
Professional photos View all
Browse nearby
Rustic Inn Creekside Resort and Spa at Jackson Hole
Write a Review

608 reviews from our community

Traveler rating
    419
    137
    32
    12
    8
See reviews for
166
294
20
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (250)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (608)
  • Mar-May only
    (94)
  • Jun-Aug only
    (239)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (118)
All months
Great Falls, Montana
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our third time staying at this property and we love it here! The staff is always very helpful and friendly. The cabins are lovely, very spacious and cozy. They might need a little paint here and there and some of our fixtures were loose but really they are well kept. My only complaint was not huge but we... More 

Was this review helpful? Yes 1
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

Thank you for coming back a third time! Our staff truly appreciates your comments. We are currently doing walk through inspections of all of the rooms and cabins and appreciate your feedback regarding paint and fixtures. We are glad you got a chance to relax in our new spa and enjoy some of Jane’s drinks! Thank you for your kind... More 

Florida
Contributor
17 reviews 17 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family stayed here last week and all I can say is Thank You to the best staff ever, from the front desk to the cleaning employees, they were here to help. The facility is beautiful, very peaceful, clean ,excellent breakfast and very convenient across the street of the Elk Refuge , $20 for the nicest wagon ride through the... More 

Was this review helpful? Yes 1
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

Thank you for your wonderful review! It was our pleasure welcoming you to our resort and Jackson Hole! Forrest is our bell caption and definitely sets a great example! He appreciates your kind words. We can’t wait to welcome you back! Best Regards, Tucker Z. Front Desk Manager More 

Austin, Texas, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I left a glowing review for this property last year. Many of those things still ring true, but this year started out on a sour note, which led me to drop them to average. We came at the same time this year, which was mid-March, and booked our trip the exact same way through the same 3rd party vendor with... More 

Was this review helpful? Yes 1
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

Thank you for choosing to stay with us a second time! I am very sorry that we were unable to offer you a complementary upgrade for your reservation this year, as we had in your previous visit. The limited availability was during the 2nd weekend of your 7 night stay. It is my hope that you appreciated the discounted rate... More 

Lake Havasu City, Arizona
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Jacuzzi jets were BROKEN! Front desk told my son the pipes were FROZEN?? 57 degrees out side, 110+ Jacuzzi water temperature and the jets are FROZEN?? I went to the front desk to clarify. The front desk indeed told me the jets were FROZEN. Really?? I said that I built pools/Jacuzzis and that is impossible since the jets are run... More 

Was this review helpful? Yes
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

Thank you for your feedback and I am truly sorry that we failed to meet your expectations and left you with a disappointing impression of our property. As you mentioned, the jets in our hot tub were not functioning during your visit and I feel like I must clear up the confusion on the issue. Our Jacuzzi jets are powered... More 

North, South Carolina
Top Contributor
499 reviews 499 reviews
81 hotel reviews
193 helpful votes 193 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We wonder if things are slipping a bit here as they have expanded and added spa features. Beginning with the airport pick-up which was late and kept us waiting at the airport for additional passengers. They used to come right out and take even small loads the short distance to the Inn. The driver (Paul) showed no personality, hardly speaking... More 

Was this review helpful? Yes 1
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

Thank you for your feedback. I am very sorry to hear about your lackluster experience and I absolutely understand how you must have felt. As you know, our bellmen, Paul included, are very friendly and extremely welcoming. Our cabins are normally luxurious and inviting. I would like to assure you that we are constantly striving to achieve only the highest... More 

River Edge, New Jersey
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on a tour with Collette in September, 2014. It was a different hotel than the tour company usually used. What a great place. The cabins are beautiful, spacious and well decorated. The grounds contain areas to walk and sit and the fire pits at night are a great touch. About three blocks from the center of town.

Was this review helpful? Yes
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

Thank you for your review! We are pleased that you enjoyed our cabins on your tour. Fall, September and October especially, is a great time to visit Jackson Hole! We hope to welcome you back for a longer stay next time! Warmest Regards, Tucker Z. Front Desk Manager More 

Texas Gulf Coast, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The King Deluxe Cabin was perfect and exactly as pictured on the website. Very clean and well appointed. Enjoyed the pretty grounds creekside, and was just a short walk into town. The staff was very accommodating and friendly with shuttle to/from airport and ski area. Wonderfully delicious buffet breakfast!!! Can't wait to return for a longer stay here.

Was this review helpful? Yes
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

Thank you for choosing to stay with us and for your superb review! We are glad that you got to enjoy our grounds and our beautiful mountain town. Our staff appreciates your thoughtful complements and we hope to welcome you back in the future! Best Regards, Tucker Z. Front Desk Manager More 

Spokane, Washington
Top Contributor
344 reviews 344 reviews
37 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I want to thank the staff and management at the Rustic Inn. They are super good to deal with. I had some issues with my reservation and they did all the could to help us out to make everything good for me and my wife. I can't say enough about this resort. A special Thanks to Anthony at the front... More 

Was this review helpful? Yes
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

We appreciate your kind words and are overjoyed we were able to serve you! Thank you for taking the time to write on this forum and sharing your experience with the TripAdvisor community. Anthony is an esteemed member of our front desk team and is stoked that you enjoyed your stay. We hope to have the opportunity to welcome you... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Loved this place. Rooms were clean and comfortable. Only worth it if you request a cabin in the back of the property creekside with views of mountains and creek. Also, checked in only to find out from receptionist that Yellowstone National Park closed on March 15 until the summer season. So make sure to check park hours before you plan... More 

Was this review helpful? Yes 1
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

We are ecstatic that you found our property and rooms beautiful! Thank you for taking the time to share your experience. We do offer the “Creekside” designation, as a booking option, on many of our room styles and do encourage guests seeking a view to book these room styles. We also offer many larger, brand new luxury suite options for... More 

Philadelphia, Pennsylvania, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms and overall atmosphere of the Rustic Inn was the right combination of luxury hotel and the look of the west. The grounds are perfect with the mountain and creek outside. The morning breakfast was awesome! What a great way to start the day before skiing. The location was an excellent choice as it's convenient to many ski resorts,... More 

Was this review helpful? Yes
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review

Thank you for your kind review! We are excited that you enjoyed our location, cabins, shuttle, and ski resort. Our property really does shine in the summer and we would love to welcome you back! Thank you for choosing to stay with us! Best Regards, Tucker Z. Front Desk Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

364 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (277)
Viewed
Hotel & grounds (87)
Viewed
View from room (32)
Viewed
Family/play areas (2)
Viewed
Dining (14)
Viewed
Bathroom (15)
Viewed
Room/suite (57)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
2:55
Videos (1)
Viewed
Other (65)

Management photos: Courtesy of the property manager

Viewed
All management photos (87)
Viewed
Hotel & grounds (43)
Viewed
Dining (8)
Viewed
Room/suite (16)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (2)
Viewed
Pool/beach area (3)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question