We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 21 Gillette hotels

BEST WESTERN Tower West Lodge

3.0 of 5 Motel   |   109 North US Highway 14 - 16, Gillette, WY 82716
Hotel website
Hotel deals
Hotel amenities
Special Offer
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN Tower West Lodge to your Saves list
BEST WESTERN Tower West Lodge
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
42%
Ranked #11 of 21 hotels in Gillette
A recent review
4 of 5 stars reviewed 1 week ago
Mandi T
  • Overview
  • Reviews (102)
  • Similar Hotels
  • Photos (21)
  • Amenities
  • Q&A
  • Room tips (12)
  • Location
  • More
Write a Review

102 people have reviewed this hotel

Traveler rating
    23
    20
    18
    16
    25
See reviews for
26
20
4
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Layton, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Given a room that stank of air freshener. I think they gave me a smoking room and tried to cover it up with air freshener. It stank like smoke once the shower was turned on. High speed internet did not work and got no where with Mr Mumbles at the fornt desk. Fist time ever leaving a review...don't pay more... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is enormous. It's older and a little musty in the hallways, but the room was comfortable and clean, the laundry was out of service due to remodeling so we had to go down to the Comfort Inn which was inconvenient, but they gave us vouchers for one free drink in the lounge and that was nice.

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 1 week ago

We would of enjoyed our stay....but after trying to get cool and the maintenance man coming about 3 times...it was late and we had to pack our stuff back up and move to another room....I think we should of had sort of free room or something for all the trouble...and the room wasn't cheap...

Review collected in partnership with Best Western

Was this review helpful? Yes
Lake City, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Checked in after a long day driving through the black hills. Excellent staff with professional demeanor. Good restaurant with moderate prices. Good location. Clean hotel! Some people who reviewed this hotel previously are clueless (or plain dumb) about rates in Gillette. Gillette's rates have been high historically and our stay here was much cheaper than other worse hotels in the... More

Was this review helpful? Yes
calhoun, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This was the most over priced motel we stayed at on this trip. There was nothing but average or below at this motel. We both decided to not stay at best best western again. This is sad because always before we have had good luck with BW

Review collected in partnership with Best Western

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice place to stay! They have everything. Steakhouse and lounge on site. Front desk and housekeepers are very friendly. Also it is just a few miles away from the airport! Will stay here again. Beds are comfortable and so is the pillows. Spotless rooms!

Was this review helpful? Yes 1
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

It's great to hear you enjoyed your stay with us. I look forward to your return visit. Thank you for taking the time to write a review about your stay. Have a great day! Nicole B More

Carson City, Nevada
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed with my family and had a very good experience. This hotel had a nice indoor pool and patio area. Our rooms were very clean and were newly renovated. Restaurant was very good as we'll......good food both at dinner time and in the morning. Staff was very service oriented. Overall excellent hotel.

Was this review helpful? Yes 2
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

Thank you for taking the time to write a review about your stay with us. I am pleased to hear you & your family enjoyed your stay. Have a great day! Nicole B More

San Diego, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is being upgraded and improved. While I stayed here though it was quiet and very clean and comfortable. The staff was nice. Good food in site. This hotel was in a very good location. Overall very good!

Was this review helpful? Yes 1
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

I am glad you enjoyed your stay with us and the renovations that have been completed so far, we have may more to come! Thank you for taking the time to write a review. Have a great weekend! Nicole B More

deer lodge, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Noisy, tv remote didn't work, ac barely worked and carpet was wore out so bad the tack strips were showing and of course I stepped on one bare footed. Also the key didn't work on the door leading to the interior. Price I thought was way high even before I checked in. $135.00 in Gillette Wyoming? It isn't like it's... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

I am sorry to hear we did not exceed your expectations during your stay with us. We are currently renovating our property and trying to improve daily. Our rates are very reasonable & comparable to all hotels in Gillette. Gillette is a very busy booming town and rooms are very high in demand. I hope you will reconsider staying with... More

Mitchell, South Dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel allows smoking and as it seems "everywhere". Our "smoke free room" was permeated and the odor was awful. The entire hotel smells like this and of course the bar is so bad that you cannot take a breath. The entire staff cannot communicate in English very well or not at all. This is a nice facility that has... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Nicole B, General Manager at BEST WESTERN Tower West Lodge, responded to this review

My sincere apologies for not exceeding your expectations during your stay with us. We are striving to improve daily. I hope you would consider staying with us again if ever in the area. Have a great day! Nicole B More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Tower West Lodge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Gillette with
any amenities

Been to BEST WESTERN Tower West Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Tower West Lodge

Address: 109 North US Highway 14 - 16, Gillette, WY 82716
Phone Number:
Location: United States > Wyoming > Gillette
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Tower West Lodge 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Hotels.com, Expedia, Cheap Tickets, Tingo, HotelsClick, Priceline, Venere, Agoda and Otel so you can book your BEST WESTERN Tower West Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Tower West Hotel Gillette
Best Western Gillette
Gillette Best Western

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Dining (1)
Viewed
Room/suite (9)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
190

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer