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National 9 Inn Gillette

1020 East Highway 14-16, Gillette, WY 82716
Hotel amenities
National 9 Inn Gillette
Best prices for: 1 room 1 guest
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Ranked #10 of 21 Hotels in Gillette
A recent review
3 of 5 stars reviewed 3 days ago
SusanMelland Holland, Michigan
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47 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Holland, Michigan
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We paid $60 on a weeknight in early April, plus $10 for our dog. It would have been a good deal for about $20 less. The staff was courteous and, thankfully, it felt clean once we were in the room, i.e. linens, bathroom, surfaces. The room was very small, however, esp. with a dog. The rooms and especially common areas... More 

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Bainbridge, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The lobby and hallways smelled like smoke however the room did not. The room was clean however it was very old and made the room seem dirty. The air vent did not work in our room so the air was not circulating, however we were able to open a window to get some fresh air. The lady at the front... More 

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National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Travboard, We apologize that the hallways smelled of smoke and that your air vent in your room was not circulating the air properly. We have talked with our staff to make sure that it is fixed. Thank you for your feedback so we can continually improve. We hope you will stay with us again in the future. R. Howell... More 

Powell, Wyoming
Top Contributor
81 reviews 81 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although the nicest "9" that we have stayed in, is in Lander, WY, the "9"s that we have stayed in have offered us wonderfully large, fluffy white towels, a very clean room, warm greetings and are helpful if we have needed something, such as an extra pillow. The rooms are usually larger than most and comfortable. We always appreciate a... More 

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National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Barb F, Thank you for letting us know about your stay with us. We are pleased to hear that you enjoyed your stay and found your room to be very clean and comfortable. We are also glad that the amenities we provide our guests fit your needs during your stay. We hope you will stay with us again in... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 5, 2015

We stayed here on 2 separate occasions. The first time the beds very fantastic. Clean and plenty of room. The second time, because we paid the weekly rate we were stuck on the "weekly wing". The smoke was horrible. And the beds were older beds. But the room was good sized, and clean. Hotel staff was very accommodating, so we... More 

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National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Kris L, We would like to thank you for letting us know about your stay with us. We pleased to hear that you enjoyed your stay and found your room to be clean and comfortable. We are also glad to hear that you enjoyed the restaurant and bar as well. We appreciate your business very much and hope you... More 

Casper, Wyoming
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014 via mobile

We were traveling through Gillette headed to south dakota and just needed a place to sleep. We stumbled upon the The National 9 Inn and we were very pleased with our stay. Not only were the prices very affordable but we had a very comfortable room. The room was clean and neat and the beds were super comfy. I have... More 

Was this review helpful? Yes 1
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Katherine W, We would like to thank you for taking the time to let us know about your stay with us. We are very happy to hear that you enjoyed your stay and found your room to be comfortable and our staff to be friendly. We appreciate your business very much and look forward to your future business. Thank... More 

Powell River, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 25, 2014

We do not usually review hotels visited but after booking the National and then reading the negative Tripadvisor reviews we were rather apprehensive as to what we would find. Fortunately we we had a very good stay at the hotel. Our NS room had a microwave and frid. and was spacious and well appointed. We could not smell smoke in... More 

Was this review helpful? Yes 1
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Goldenagetravellers, We would like to thank you very much for taking the time to let us know about your stay with us. We are very pleased to hear that you had a pleasant stay and found your room comfortable, clean, and spacious. We are also glad that you enjoyed your breakfast at the restaurant. We appreciate your business very... More 

Saskatoon, Canada
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 20, 2014

We spent a night here while travelling south with our cat. The only pet friendly room available was a smoking room. The room smelled horrible, the paint was coming off the door, wallpaper was coming off the walls, it had a dirty look in the bathroom. If we hadn't been so tired we would have traveled on to another hotel.... More 

Was this review helpful? Yes 1
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Lorraine242, Thank you for letting us know about your stay. We apologize for the condition of your room and the smell. We have talked with our staff to resolve this issue so that it is not a problem again. Again, we apologize and we hope that we can earn your business in the future. Thank you again. R. Howell... More 

York, NY
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 12, 2014

Revisited here for a hunting trip. This time around, we encountered one very unpleasant desk clerk, although the others were very nice, this one person tainted the impression. Housekeepers dropped the ball on a lot of points. Things left unrestocked, coffee maker neglected, after three nights it became a bit of a game to see if the same little piece... More 

Was this review helpful? Yes 1
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Ronnyvous1, Thank you for your review. We apologize for your unsatisfactory stay with us. We have talked with our staff to make sure that the issues you experienced with our Desk Clerk and Housekeeping will be resolved. We appreciate your business very much and hope you will stay with us again. Thank you again. R. Howell - Regional Manager More 

Oklahoma city
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 4, 2014 via mobile

Two things we need when we're traveling: free wifi and free breakfast. This hotel advertised free wifi but couldn't get a signal unless you were standing in the lobby. And no free breakfast. Not even a continental breakfast. They did have a restaurant on site but its not free. The room we stayed in was really in a state of... More 

Was this review helpful? Yes 2
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Lzfarmgirl, Thank you for letting us know about your stay with us. We apologize for your unsatisfactory stay. We have currently fixed our Internet issues, so now our guests can get good signal in all of our rooms. We apologize for any inconvenience this may have brought you. We also apologize for the state of our room. We thank... More 

Madison, Wisconsin
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 1, 2014

Rate of the room is ok, but with a very stale smell that almost equals to smoke, of which I couldn't really tell. The bed looks clean, but hair on the pillow. Hallway thru restaurant/back swimming pool looked old and not well maintained , very greasy. The pool is well heated and clean, compared to most budget hotels/motels. You can... More 

Was this review helpful? Yes 2
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Happyforevergreentea, We would like to thank you for taking the time to let us know about your stay with us. We are glad that you enjoyed our swimming pool and that you found our staff to be very friendly. We apologize for the hair on your pillow and the stale smell in your room. Thank you for bringing this... More 

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