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All 21 Gillette hotels

National 9 Inn Gillette

2.5 of 5 Motel   |   1020 East Highway 14-16, Gillette, WY 82716
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National 9 Inn Gillette
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Ranked #11 of 21 Hotels in Gillette
A recent review
5 of 5 stars reviewed 6 days ago
Katherine W Casper, Wyoming
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44 reviews from our community

Traveler rating
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    12
    12
    10
    6
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15
5
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Casper, Wyoming
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We were traveling through Gillette headed to south dakota and just needed a place to sleep. We stumbled upon the The National 9 Inn and we were very pleased with our stay. Not only were the prices very affordable but we had a very comfortable room. The room was clean and neat and the beds were super comfy. I have... More

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National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Katherine W, We would like to thank you for taking the time to let us know about your stay with us. We are very happy to hear that you enjoyed your stay and found your room to be comfortable and our staff to be friendly. We appreciate your business very much and look forward to your future business. Thank... More

Powell River, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We do not usually review hotels visited but after booking the National and then reading the negative Tripadvisor reviews we were rather apprehensive as to what we would find. Fortunately we we had a very good stay at the hotel. Our NS room had a microwave and frid. and was spacious and well appointed. We could not smell smoke in... More

Was this review helpful? Yes 1
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Goldenagetravellers, We would like to thank you very much for taking the time to let us know about your stay with us. We are very pleased to hear that you had a pleasant stay and found your room comfortable, clean, and spacious. We are also glad that you enjoyed your breakfast at the restaurant. We appreciate your business very... More

Saskatoon, Canada
Contributor
20 reviews 20 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We spent a night here while travelling south with our cat. The only pet friendly room available was a smoking room. The room smelled horrible, the paint was coming off the door, wallpaper was coming off the walls, it had a dirty look in the bathroom. If we hadn't been so tired we would have traveled on to another hotel.... More

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National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Lorraine242, Thank you for letting us know about your stay. We apologize for the condition of your room and the smell. We have talked with our staff to resolve this issue so that it is not a problem again. Again, we apologize and we hope that we can earn your business in the future. Thank you again. R. Howell... More

York, NY
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 12, 2014

Revisited here for a hunting trip. This time around, we encountered one very unpleasant desk clerk, although the others were very nice, this one person tainted the impression. Housekeepers dropped the ball on a lot of points. Things left unrestocked, coffee maker neglected, after three nights it became a bit of a game to see if the same little piece... More

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National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Ronnyvous1, Thank you for your review. We apologize for your unsatisfactory stay with us. We have talked with our staff to make sure that the issues you experienced with our Desk Clerk and Housekeeping will be resolved. We appreciate your business very much and hope you will stay with us again. Thank you again. R. Howell - Regional Manager More

Oklahoma city
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 4, 2014

Two things we need when we're traveling: free wifi and free breakfast. This hotel advertised free wifi but couldn't get a signal unless you were standing in the lobby. And no free breakfast. Not even a continental breakfast. They did have a restaurant on site but its not free. The room we stayed in was really in a state of... More

Was this review helpful? Yes 1
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Lzfarmgirl, Thank you for letting us know about your stay with us. We apologize for your unsatisfactory stay. We have currently fixed our Internet issues, so now our guests can get good signal in all of our rooms. We apologize for any inconvenience this may have brought you. We also apologize for the state of our room. We thank... More

Madison, Wisconsin
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 1, 2014

Rate of the room is ok, but with a very stale smell that almost equals to smoke, of which I couldn't really tell. The bed looks clean, but hair on the pillow. Hallway thru restaurant/back swimming pool looked old and not well maintained , very greasy. The pool is well heated and clean, compared to most budget hotels/motels. You can... More

Was this review helpful? Yes 1
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Happyforevergreentea, We would like to thank you for taking the time to let us know about your stay with us. We are glad that you enjoyed our swimming pool and that you found our staff to be very friendly. We apologize for the hair on your pillow and the stale smell in your room. Thank you for bringing this... More

Newcastle, Australia
Top Contributor
168 reviews 168 reviews
65 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed July 17, 2014

if you want definite non-smoking do not stay here. Gillette Wyoming is back in the 80's. We walked into the lobby which reeked of smoke. We went up to our room which smelt fine until........we turned on the a/c. And then we went to dinner to find a non-smoking section!!!! it was awful!!! both at dinner and breakfast. So I... More

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National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Cuddlefi5h, Thank you for your review. We apologize for the smell of smoke in your room and the restaurant. We will talk this over with our staff to see how we can improve on this. We appreciate our guest's comments very much so we can continually improve. We are glad to hear that you received great customer service and... More

Appleton, Minnesota
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 28, 2014

After traveling through the Yellowstone and Jackson area, we were thrilled with the rate at this hotel. We weren't expecting much, but were pleased with our stay. The hotel is dated, but was clean and comfortable. We were a little concerned with noise as the parking lot was filled with mostly work trucks, but our night stay was very quiet.... More

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National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Chipostle, Thank you very much for taking the time to let us know about your stay with us. We are very pleased to hear that you enjoyed your room and our restaurant. We appreciate your business very much and look forward to your future business. Thank you again. R. Howell - Regional Manager More

Quebec City, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 7, 2014

Very run down and overpriced for what you get. We arrived in town late at night so didn't want to run around looking for a nicer place, but i wouldn't bother staying again. The breakfast room stained yellow with, and smelt strongly of smoke. I thought that smoking inside was banned everywhere years ago. Either i'm wrong or this place... More

Was this review helpful? Yes 1
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Philsurfbum, We would like to thank you for taking the time to let us know about your stay with us. We sincerely apologize for the smoke smell in our Lobby. We are working on resolving this issue and appreciate your feedback. We hope that we can earn your business in the future. Thank you again for your review. R.... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 27, 2014

My daughter's and I stopped here on our way to North Dakota. Check in was easy, the room was surprisingly real clean. We area not used to inside smoking so the restaurant wasn't up to standards. It reeked of cigarette smoke even in the 'non-smoking' section. We will stay again if we are passing through but we'll skip the restaurant... More

Was this review helpful? Yes
National9inns, Manager at National 9 Inn Gillette, responded to this review

Dear Springsbound, We would like to thank you for letting us know about your stay with us at the National 9 Inn Gillette. We are pleased to hear that you were satisfied with your room and had good customer service. We apologize for the restaurant being smoky in the Non-Smoking section and we will work to improve that. We look... More

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Additional Information about National 9 Inn Gillette

Address: 1020 East Highway 14-16, Gillette, WY 82716
Location: United States > Wyoming > Gillette
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — National 9 Inn Gillette 2.5*
Number of rooms: 79
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Also Known As:
National 9 Hotel Gillette

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