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Comfort Inn & Suites

2.5 of 5 1607 West US Highway 2nd Street, Gillette, WY 82716
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Certificate of Excellence 2014
Comfort Inn & Suites
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Comfort Inn & Suites
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58 reviews from our community

Traveler rating
    21
    20
    8
    5
    4
See reviews for
23
10
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (58)
  • Mar-May only
    (10)
  • Jun-Aug only
    (35)
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    (11)
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    (2)
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed September 19, 2014

This was a stop for my family (cat included) on our way to Yellowstone. Melissa at the front desk was friendly and helpful, answered my many questions with a smile. Room was spacious and clean, beds were super comfy pillow top mattresses. Even guest laundry was convenient for me.

Was this review helpful? Yes
kenzie1719, General Manager at Comfort Inn & Suites, responded to this review

Dear Cara, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. What a Wonderful and Honest Review of yours I heard all of it in your own Words that One of my Front Desk Associates do their job so well and perfect. I think Melissa can't wait for the moment that... More

Boulder, Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2014

This was the first stop on our trip and it was a lovely surprise and very comfortable. I great rest stop on the way to Devil's Tower. Located with easy access. We ended up really appreciating the town of Gillette

Was this review helpful? Yes 4
kenzie1719, General Manager at Comfort Inn & Suites, responded to this review

Mam Mary ! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 2, 2014

We were on a 10 day road trip staying at 10 different hotels each night. This property ranked #10 on our list. It felt old and not taken care of and the service was indifferent. From how the hotel was staffed to the breakfast offerings everything felt like they were looking for ways to cut costs. When we drove out... More

Was this review helpful? Yes 1
Tyrone, Pennsylvania
Top Contributor
246 reviews 246 reviews
17 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed September 2, 2014

Me and two friends were a couple days in to a road trip out west from Pennsylvania. We were taking four hour shifts of driving and that way we could have eight hours before it was my turn to drive. Well the sleep we thought we would get wasn't happening and we were totally beat by the time we reached... More

Was this review helpful? Yes 1
kenzie1719, General Manager at Comfort Inn & Suites, responded to this review

Hi! There Sir Paul Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We have open programs in our hotel for student in other countries in the world and we are giving them a chance to work with us and because of that we got some issues on language communication skills... More

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 30, 2014

We called from the road to make a reservation and were impressed with service. Our suite was spacious enough for a family of five adults. The pool and hot tub were clean and felt great after a long day of driving. Beds were comfortable, however, the pull out couch bed was saggy and my sister ended up just sleeping on... More

Was this review helpful? Yes 1
kenzie1719, General Manager at Comfort Inn & Suites, responded to this review

Dear Nentzminger, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Kirkwood, Missouri
Top Contributor
111 reviews 111 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed August 28, 2014

We stayed here one night on our way to Yellowstone. This hotel was just OK. The beds were comfortable and the room was clean but a tad bit shabby. Though we didn't use it, the pool looked very nice. Breakfast was pretty ordinary, though, there was a good selection. There were some pre-made cheese omelets that were just gross. Powdered... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2014 via mobile

This magnificent hotel, with such kind an caring management as well as staff, they definitely went beyond our expectations. It was by far the best hotel in town. Actually it's safe to say the best hotel within 100 miles of Gillette, WY. They accommodated to every need we had and more. My stay here was a breath of fresh air,... More

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2014

Loved this hotel! Our room was spacious, clean and the beds were perfect! I loved the extra touch of soft and firm pillows for everyone! The "hot breakfast" is waffles, eggs, sausage, and bacon...delicious!!!

Was this review helpful? Yes 4
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 20, 2014 via mobile

Here are things I found in my room: Light fixture is broken mechanically though the light works. A/C thermostat control does not seem to work. A/C works all the time. Telephone is not working because the connector on the cable between the handset and the base is broken. The sleeper is broken. It is just caved in as if someone... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 18, 2014

On July 15 I checked in to the Comfort Inn in Gillette, WY. The clerk took a personal call on her cell phone while checking me in. When I arrived to my room and opened the door, I was surprised to find the room was already occupied by another guest. He was understandably startled when I walked in, and there... More

Was this review helpful? Yes 2
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Additional Information about Comfort Inn & Suites

Address: 1607 West US Highway 2nd Street, Gillette, WY 82716
Phone Number:
Location: United States > Wyoming > Gillette
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Inn Gillette
Gillette Comfort Inn

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