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All 21 Gillette hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   1607 West US Highway 2nd Street, Gillette, WY 82716
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71%
Ranked #8 of 21 Hotels in Gillette
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Mary C Boulder, Colorado
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57 reviews from our community

Traveler rating
    20
    20
    8
    5
    4
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23
10
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Boulder, Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the first stop on our trip and it was a lovely surprise and very comfortable. I great rest stop on the way to Devil's Tower. Located with easy access. We ended up really appreciating the town of Gillette

Was this review helpful? Yes 3
kenzie1719, General Manager at Comfort Inn & Suites, responded to this review

Mam Mary ! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More

Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 2 weeks ago

We were on a 10 day road trip staying at 10 different hotels each night. This property ranked #10 on our list. It felt old and not taken care of and the service was indifferent. From how the hotel was staffed to the breakfast offerings everything felt like they were looking for ways to cut costs. When we drove out... More

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Tyrone, Pennsylvania
Top Contributor
232 reviews 232 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and two friends were a couple days in to a road trip out west from Pennsylvania. We were taking four hour shifts of driving and that way we could have eight hours before it was my turn to drive. Well the sleep we thought we would get wasn't happening and we were totally beat by the time we reached... More

Was this review helpful? Yes 1
kenzie1719, General Manager at Comfort Inn & Suites, responded to this review

Hi! There Sir Paul Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We have open programs in our hotel for student in other countries in the world and we are giving them a chance to work with us and because of that we got some issues on language communication skills... More

Senior Contributor
23 reviews 23 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We called from the road to make a reservation and were impressed with service. Our suite was spacious enough for a family of five adults. The pool and hot tub were clean and felt great after a long day of driving. Beds were comfortable, however, the pull out couch bed was saggy and my sister ended up just sleeping on... More

Was this review helpful? Yes 1
kenzie1719, General Manager at Comfort Inn & Suites, responded to this review

Dear Nentzminger, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Kirkwood, Missouri
Top Contributor
101 reviews 101 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here one night on our way to Yellowstone. This hotel was just OK. The beds were comfortable and the room was clean but a tad bit shabby. Though we didn't use it, the pool looked very nice. Breakfast was pretty ordinary, though, there was a good selection. There were some pre-made cheese omelets that were just gross. Powdered... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2014 via mobile

This magnificent hotel, with such kind an caring management as well as staff, they definitely went beyond our expectations. It was by far the best hotel in town. Actually it's safe to say the best hotel within 100 miles of Gillette, WY. They accommodated to every need we had and more. My stay here was a breath of fresh air,... More

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2014

Loved this hotel! Our room was spacious, clean and the beds were perfect! I loved the extra touch of soft and firm pillows for everyone! The "hot breakfast" is waffles, eggs, sausage, and bacon...delicious!!!

Was this review helpful? Yes 4
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 20, 2014 via mobile

Here are things I found in my room: Light fixture is broken mechanically though the light works. A/C thermostat control does not seem to work. A/C works all the time. Telephone is not working because the connector on the cable between the handset and the base is broken. The sleeper is broken. It is just caved in as if someone... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 18, 2014

On July 15 I checked in to the Comfort Inn in Gillette, WY. The clerk took a personal call on her cell phone while checking me in. When I arrived to my room and opened the door, I was surprised to find the room was already occupied by another guest. He was understandably startled when I walked in, and there... More

Was this review helpful? Yes 2
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 19, 2014 via mobile

The main reason we stayed there was because they took dogs. However, we were shocked at the price of the room. Including the fee for the dog, tax, etc we paid $50+ more than the highest price shown in the most recent AAA guide. And,there was no electrical outlet or clock near the bed, the telephone didn't work and the... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn & Suites

Address: 1607 West US Highway 2nd Street, Gillette, WY 82716
Phone Number:
Location: United States > Wyoming > Gillette
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Comfort Inn Gillette
Gillette Comfort Inn

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