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Holiday Inn Express Gillette

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1908 Cliff Davis Drive, Gillette, WY 82718
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Holiday Inn Express Gillette
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122 Reviews from our TripAdvisor Community

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Traveler rating
    79
    34
    5
    2
    2
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45
13
7
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Clean and very comfortable hotel. The service was phenomenal. Would definitely come again; kids loved the animal balloons they were given by the staff in the breakfast room as well as the beach balls to play with in the pool.

Was this review helpful? Yes
Palm, Pennsylvania
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed there yesterday, and we were amazed with all the Towel sculptures in the pool area: elephants, swans, intertwined swans, and pigs! Pool was warm and hot tub pleasant. Very clean and well designed facility. Staff was very helpful and friendly, starting with Gabrielle who checked us in and made sure we knew about hours and locations of all... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

From the moment we checked in,(with the USAFA band ) we felt special. Whether it was the Swan shaped towels or the personal welcome note on the desk, we knew we were welcomed at this facility. Every staff member greeted you with a smile and a pleasant hello. The kids loved the pool and the entire facility was extra clean.... More 

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Austin, Texas
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It was a perfectly nice stay. But the price is not warranted - staying during the week has its consequences for the non-business traveler. Reception was warm and welcoming, enjoyed the complimentary water in the work out room, and breakfast was typical free breakfast. The towel art on the bed was a sweet surprise - but not worth the +$100... More 

Was this review helpful? Yes
Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Dear BabsdeAustin, First off, let me start of by saying thank you for choosing the Holiday Inn Express Gillette, Wyoming! I am very glad that we were able to accommodate you during your time here. I am delighted to hear that you did enjoy the towel origami and our continental breakfast! Thank you for your feedback of our hotel. We... More 

New Jersey, USA
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

So much nicer than the Holiday Inn Express we stayed in last night in Brandon, SD! Friendly staff at front desk, with suggestions for things going on around town on a Saturday night, plus a talented cleaning staff who left towel "sculptures" and washcloth soap holders in the room - cute. I recommend it.

Was this review helpful? Yes
Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Dear 2007Europe, Thank you so much for recommending our hotel in your review! I am very glad that we were able to accommodate you comfortably during your time in Gillette, Wyoming. I am also glad that you enjoyed the towel "sculptures" and your overall stay with us! We would love to accommodate you again, so if you are ever back... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

ALL of the staff were extremely helpful, professional, accommodating, and friendly. The room was very clean and housekeeping did an excellent job of keeping it clean as well as making up feel comfortable with their friendliness. Breakfast each morning was very good and Peggy and Billy were off the charts for friendliness, professionalism, and service. The front desk workers were... More 

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Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Dear C_hart22, I cannot begin to explain how much the team and myself enjoyed reading your review! We really strive to create outstanding experiences for our guests, and it sounds like we did just that for you! Thank you for recognizing each department of the hotel, it was a pleasure to have you as a guest. We appreciate your business... More 

Rock Springs, Wyoming
1 review
4 of 5 stars Reviewed 1 week ago

Very nice staff and very helpful. The only issues I had was my last morning there I could smell really bad cigarette smoke in my bathroom and I was on the second floor. So not sure where it came from as I am not a smoker and never have been but it was awful. I was somewhat close to the... More 

Was this review helpful? Yes
Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Dear dent7, Thank you so much for letting us know about your experience! I would like to offer my sincerest apologies for the smoke odor that was in your room. We are a non smoking property and have had housekeeping deep clean, and deodorize the room as we do understand that the odor of smoke can be very bothersome. We... More 

Williston, North Dakota
2 reviews
5 of 5 stars Reviewed 1 week ago

If you want a place where they will care about your comfort, awesome service and home feeling, this is a definitely a place to stay. Karen and the rest of the team at the front dest are so helpful. Calisha has been making sure my room is up to standard. The breakfast team made sure everything was full every time.... More 

Was this review helpful? Yes
Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Dear Alimasi, It was such a pleasure to read such a wonderful review from such a valued guest! Thank you for choosing to stay at our hotel and for recognizing our wonderful staff members. I will be sure to share your comments with the team. We appreciate your business and also for taking the time to share your experience with... More 

Sheridan, Wyoming
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a great stay here. The staff was very accommodating, the room was spacious and clean. The bathroom seemed newer and bigger than a lot of Holiday Inn's that we stay at. The breakfast was excellent and my kids loved the pool area.

Was this review helpful? Yes
Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Dear Brian H, I am so glad to hear about how wonderful your experience was during your time at the Holiday Inn Express, Gillette, Wyoming! We appreciate you and your family choosing to stay with us and glad that you enjoyed our wonderful breakfast and our spacious pool area. Please come and see us again, we would love to have... More 

Casper
Level Contributor
237 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 stars Reviewed 1 week ago

Pretty much like most everyone else has said, GREAT customer service! is it worth the price though? No, maybe 100.00 but no more. The beds are ok, pillow cases are labeled so you know what type to request. Good selection of basic cable, water pressure in the shower isn't too good. It is a safe area, easy access to I-90.... More 

Was this review helpful? Yes
Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Dear Tickerlock, Thank you for taking the time to write a review of your stay and for being a valued guest of the Holiday Inn Express, Gillette, Wyoming! We appreciate you recognizing the hotel and its staff! I am glad that you enjoyed our delicious biscuits and all other amenities that our hotel has to offer. Please come and see... More 

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