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Holiday Inn Express Gillette

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1908 Cliff Davis Drive, Gillette, WY 82718
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Holiday Inn Express Gillette
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Holiday Inn Express Gillette
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131 Reviews from our TripAdvisor Community

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Traveler rating
    84
    37
    6
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    2
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48
16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

In town for a quick visit. Friendly staff, clean hotel. Check in was a breeze, no hassle since my husband booked the room and was not with us for the stay. Cute towel animal left in the bed. Breakfast attendant made cute balloon animals, kids dug them. Didn't get to check out the pool or fitness center. Wouldn't hesitate to... More 

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Kansas City, Kansas
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

From the front desk staff to the breakfast hostess, all the staff we encountered were friendly and helpful. The room was large and comfortable and had wifi and HBO. Breakfast was good with lots of choices including eggs and bacon. The free USA today was nice too.

Was this review helpful? Yes
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Greetings GTTMeier; Thank you so much for the fabulous review. Your comments regarding our friendly, helpful team are truly appreciated. Guest feedback is very important to our team at the Holiday Inn Express as it helps us to continuously improve our service. I want to thank you for being our guest and do hope you will choose to stay with... More 

Tyndall, South Dakota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a very nice, clean hotel. Staff was friendly. I liked the towel figures especially the swan on the bed and the cute elephant towel in the pool area. This made it more unique. I would recommend to anyone traveling. I always like the warm cinnamon rolls for breakfast.

Was this review helpful? Yes
Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Dear zevah93, Thank you for the 5 star review and for taking the time to let us know a little bit about your stay. I am so very glad that you enjoyed all of the little touches and amenities that our hotel has to offer. Thank you for including us in your trip, please come back and see us as... More 

Duncanville, TX
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at many Holiday Inn Express Hotels since leaving Dallas a couple of weeks ago but this hotel was the most expensive. It was also the first where we encountered some minor problems. We reserved a King No Smoking but when we walked into the room we could tell it had been a smoking room in the past.... More 

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Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Dear coldweatherman, I sincerely apologize that your stay was not satisfactory. We are working diligently with all staff members to correct these issues. We appreciate you taking the time leave us some feedback of your stay. We use all feedback to help us better understand the needs of our guests, and improve on the service that we provide. I hope... More 

Rochester, MN
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

When our family traveled to and from Glacier National Park we stayed at this hotel on 2 different nights. As other reviews have noted it is nice but expensive. The beds are great and we slept well. The pool area had 5-6 balls available for the kids and us to play with. The wifi worked well and the computer in... More 

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Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Hello mccargar, Thank you for taking the time to provide us with some feedback of your stay. We appreciate all feedback as it helps us to improve on the service that we provide. I am glad that you enjoyed the hotels amenities and that you selected us for your hotel accommodations. We hope to see you and your family again.... More 

Odessa, MO
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This HI Express is everything you expect, nothing surprising. Very friendly front desk girl the night of 7/16/15. She even gave us a great recommendation on a Mexican restaurant in downtown Gillette! Rooms were clean and fairly large with queen beds. The only negative is the $209/night they wanted to charge. I was able to get a bit of a... More 

Was this review helpful? Yes
Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Dear jackib46, Thank you so much for choosing to stay with us. I am glad that you found great value in our hotel and staff. We appreciate the feedback that you have provided. All feedback helps us improve and maintain excellence throughout the hotel. We hope to see you and your family soon! More 

Fort Collins, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, newer hotel in great location. Lots of good eating choices within walking distance. The hotel staff was very polite. The continental breakfast was very good also. Will be staying here whenever I'm in Gillette on business from now on.

Was this review helpful? Yes
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Greeting friends, Thank you so much for sharing your experience at the Holiday Inn Express in Gillette, WY on Tripadvisor. We greatly appreciate your comments. We are so happy that you are going to be a regular visitor to our hotel and we look forward to seeing you on your next business trip to Gillette. Your business is truly appreciated.... More 

Tamms, il
Level Contributor
1 review
4 of 5 stars Reviewed 2 weeks ago

We were traveling through Gillette and found good reviews on this hotel. It is a nice hotel, but it is expensive. I have found most hotels in the area are more expensive than what I am used to paying. The breakfast was nice and made more enjoyable because of the person working the breakfast room. The room was nice, but... More 

Was this review helpful? Yes
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Greeting friends, Thank you so much for choosing to stay with us at the Holiday Inn Express, Gillette. I appreciate the time you took to write a review and noting our exceptional breakfast attendant. I have reviewed your comments about the cleaning chemical odor with our housekeeping team and reviewed our cleaning procedures with them to ensure this smell isn't... More 

Cheyenne, Wyoming
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is great for both families and business travelers. Newer and clean, good amenities. Location is great with many restaurant options nearby. Pool area is the same you would see at most Holiday Inn Express Hotels but they have beach balls for the kids to play with in the pool. There is also some extremely creative staff member that... More 

Was this review helpful? Yes
Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Dear AMPWyo, Greetings from Gillette, Wyoming! Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Clean and very comfortable hotel. The service was phenomenal. Would definitely come again; kids loved the animal balloons they were given by the staff in the breakfast room as well as the beach balls to play with in the pool.

Was this review helpful? Yes
Lorraine Y, Front Office Manager at Holiday Inn Express Gillette, responded to this review

Dear Gguedet, I am very glad that your stay at our hotel was a pleasant one! Thank you for taking the time to tell us about your phenomenal stay. We love to hear our guest's feedback and are very thankful that you have decided to give us 5 Star review. Please come and stay with us anytime, we would love... More 

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