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Holiday Inn Express Gillette

2.5 of 5 1908 Cliff Davis Drive, Gillette, WY 82718
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Certificate of Excellence 2014
Holiday Inn Express Gillette
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Holiday Inn Express Gillette
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87 reviews from our community

Traveler rating
    53
    28
    2
    2
    2
See reviews for
34
7
7
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 19, 2014

Family of four traveling across US. this was a great night sleep in very clean and comfortable rooms. Breakfast was one of the best ever had in a "free breakfast" hotel. The woman running the breakfast was super nice and it was fresh eggs (not cold/rubbery), good bacon and sausage, a variety of yogurts, cereals, bread and fruit. A great... More

Was this review helpful? Yes
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Hello skarriemonster family; Thank you for the fabulous review of the Holiday Inn Express & Suites in Gillette, Wyoming. We appreciate the time you took to share your experience with others. I will share your comments regarding our breakfast hostess and clean hotel with our team as they will enjoy hearing them. I do hope you will choose to be... More

Southend-on-Sea, United Kingdom
Top Contributor
167 reviews 167 reviews
108 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed October 12, 2014

Stayed at Holiday Inn Express in Gillette as part of a road trip. A great choice just off Interstate, as we headed from Yellowstone to Mount Rushmore area. Large, clean rooms. Third floor was great. Breakfast was good; cereals, omelettes, pastries etc. Applebee's was just across the street for meal. Only downside was a 520am alarm call which WASN'T ordered!!... More

Was this review helpful? Yes
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Hello friend; Thank you so much for taking the time to let others know about the Holiday Inn Express in Gillette, WY being a good choice! I especially loved all of your fabulous photos of our property. Again, I apologize for the inconvenience of that early morning wake up call. I reviewed your issue with our team and can assure... More

Jackson, Wyoming
Top Contributor
75 reviews 75 reviews
33 hotel reviews
202 helpful votes 202 helpful votes
5 of 5 stars Reviewed September 25, 2014

Stayed one night while passing through..rooms clean and well appointed....good central location. Lady in charge of breakfast obviously took a lot of care in insuring the area was very clean, that the offerings were well stocked and good quality. Excellent breakfast option.

Was this review helpful? Yes
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Dear friends, Thank you for taking the time to write a fantastic review on your recent stay at the Holiday Inn Express & Suites in Gillette. I will share your comments about the great service and cleanliness with our team. I appreciate all feedback from our guests as it's an important tool that is used to celebrate our success and... More

Menifee, California
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 7, 2014

We spent the night here when driving from South Dakota to California with our son and daughter-in-law. The hotel is very convenient to the interstate, there are lots of eating options within walking distance and there was plenty of room to park our three cars and U-Haul trailer. The service was great, the hotel very clean and comfortable, and the... More

Was this review helpful? Yes 2
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Hello friends, Thank you so much for being our guest as you traveled from South Dakota to California. I greatly appreciate the time you took to write a review about our great service, clean and comfortable hotel. I will share your comments with our team. Our team strives to exceed each guest's expectations and they do love hearing when they... More

Ketchikan, Alaska
Top Contributor
116 reviews 116 reviews
20 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed September 3, 2014

This IHG is on the newer side of age and it shows throughout the room: from the furniture to the freshness of the towels and linens. Service was friendly and quick, which is always appreciated! I definitely recommend.

Was this review helpful? Yes
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Hello Ken, Thank you so much for taking the time to write a review on your recent stay at the Holiday Inn Express in Gillette, WY. I appreciate that giving our team a 5 Star rating was a no brainer! Ken, thank you for being our guest. Your business is appreciated and I hope you will choose to be our... More

Federal Way, Washington
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed September 1, 2014

The hotel overall was just average. Couple minor problems with this hotel that stuck out. The front desk clerk was not dressed very professional wearing yoga pants and a t-shirt. We asked for a roll a way bed and we were not informed we would be charged for it. That would have been nice to know when asking for bed... More

Was this review helpful? Yes 2
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Hi Ashley, Thanks for being our guest during your road trip between Washington and Illinois. Our team enjoys meeting our fellow IHG team members on their travels. I apologize for the issues you encountered, while you were our guest. I am so happy that we were able to resolve these issues to your satisfaction. Your friend in hospitality, Debby Zolnoski More

Barnegat, New Jersey
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 30, 2014

In reviewing hotel opportunities we choose holiday inn express. Front fesk very helpful with rooms and our list of questions. Rooms are very clean. Very nicely presented and outfitted. Great free breakfast. Would highly recommend and stay again.

Was this review helpful? Yes
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Dear Morris, Thank you so much for being our guest and sharing your positive experience with others! I will be certain to share your appreciation of the friendly and helpful desk team and very clean guest rooms at our meeting this week. Your business is appreciated at the Holiday Inn Express in Gillette, WY. I do hope you will choose... More

Rapid City, South Dakota
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 16, 2014

Clean, friendly staff, great pool, good breakfast. We were traveling with a dog also, and luckily holiday inn accepted pets. The staff also gave out free cookies and popcorn. There's not one negative thing I can say about this hotel. Nice job Holiday Inn!

Was this review helpful? Yes
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Dear friends, Thank you so much for taking the time to write a review about the Best Holiday Inn you've stayed at! Your comments are greatly appreciated and will be shared with our team. Trisha018, thank you for being our guest, we appreciate your business and hope you will choose to be our guest whenever your travels take you to... More

Cheyenne, Wyoming
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 29, 2014

This Holiday Inn Express has a nice breakfast and efficient staff. There's not a huge selection in the breakfast, but they keep it well stocked. They have very comfortable beds and nice toiletries. The pool is fun with an 18" deep shallow end. Great for young children. This hotel is close to many restaurants and right off the highway. It's... More

Was this review helpful? Yes
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Dear DawnP; Thank you so much for taking the time to write a review on your recent stay at the Holiday Inn Express in Gillette. We value your feedback. I hope to welcome you back the next time your travels take you to Gillette, WY. You can be assured it will still be a great place to stay with our... More

Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 19, 2014

Very Clean and modern hotel. Nice indoor pool for kids to play. Breakfast typical for free Only issue was that TV had sporadic reception on some channels and WiFi was very slow. Fresh cookies and popcorn were a nice touch in the evening.

Was this review helpful? Yes
HIEGillette, General Manager at Holiday Inn Express Gillette, responded to this review

Dear Allen S, Thank you so much for being our guest. We appreciate your business. I also, want to thank you for taking the time to write a review on your stay with us. Feedback is a valuable tool, which is constantly used to train our team and improve our services. I apologize for the issues with our cable, but... More

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Additional Information about Holiday Inn Express Gillette

Address: 1908 Cliff Davis Drive, Gillette, WY 82718
Phone Number:
Location: United States > Wyoming > Gillette
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Gillette 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Holiday Inn Express Gillette Hotel Gillette
Holiday Inn Gillette

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