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All 21 Gillette hotels

Arrowhead Motel

2.0 of 5 Hotel   |   202 South Emerson, Gillette, WY 82716
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Ranked #20 of 21 hotels in Gillette
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10 people have reviewed this hotel

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Pueblo
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 7, 2013

everything other reviews have said are true, door don't close tight, appliances have no where to connect for power, carpet in room had stains, sheets were dirty/stains, cover sheet had cigarette burns, no ice machine, no coffee, no breakfast as advertised, the list goes on and on - your service attendant are the kids of whomever mangaes the place -... More

Review collected in partnership with Easytobook.com

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Concord, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 31, 2012

This was a part of Americana. It hadn't changed much from opening day. We had about a one inch gap along the bottom of the door. Bath room was still all originial. I will say this it was quite and they had lots of construction workers staying and they must have been tired from work. Nice lesson Americana doesn't always... More

Was this review helpful? Yes 1
Billings MT
Contributor
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 18, 2012

Gillette, Wyoming has a lot of $100 motel rooms but I needed to save some money and don't need a lot of amenities. This little jewel is an older motel but I found it very clean and comfortable with a fridge, microwave, WiFi, and a nice big tv. The bed was comfortable, plenty of hot water and very friendly managers.... More

Was this review helpful? Yes 1
Robina K, Guest Relations Manager at Arrowhead Motel, responded to this review

Thank you! We Love having you here! In room coffee is available upon request the next time you are in town just call the office and request it and we would be more than happy to provide you with one. More

Gering, Nebraska
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 12, 2012

I called in advance for a room for just three nights and he gave me a $30 a night deal which I thought was great. After my stay, I realized someone would have to be paid to stay there. Where do I even begin? First night I get there a sewer pipe breaks. I told the head guy about it... More

Was this review helpful? Yes 1
Robina K, General Manager at Arrowhead Motel, responded to this review

I am sorry to hear of your problems with your stay. I am concerned to as to why you did not bring up any of these concerns during your stay here. I do apologize for the unforseen circumstance of the water heater leaking . Your room backed straight up to the laundry room and so there was a brand new... More

Van Wert, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 19, 2011

We staid here for almost a week, very freindly staff. Clean rooms and very Reasonable price

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Robina K, Guest Relations Manager at Arrowhead Motel, responded to this review

We love having you here! We encourage you to call and make a reservation for the next time you are in the area we promise to do our best to provide you with the cleanest, safest, most reasonably priced room in town. More

Chandler, Arizona
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 16, 2011

Don't stay here unless you're used to staying in scary places. The people we saw staying here were not normal travelers. This motel is a replica from the movie "Vacancy." I felt so unsafe, and we were in Wyoming, I wondered if we took a wrong turn and ended up in East L.A. We opened the door to the room... More

Was this review helpful? Yes 2
Robina K, General Manager at Arrowhead Motel, responded to this review

I'm sorry we have no record of your stay and no record of you ever making a reservation here. The reference to the movie was false and misleading; we are in fact located steps away from the downtown area that includes many opportunities for shopping and eating also in this general vicinity are the post office, courthouse, police station, many... More

Oneill, NE
1 review
1 of 5 stars Reviewed August 8, 2011

I made a reservation for this motel 2 weeks in advance of our scheduled stay. The reservation was for 1 week. We were attending the National High School Rodeo Finals that our Grandchildren were participating in. When we arrived at our scheduled time, we were told that we were supposed to have been there the night before. I did have... More

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Robina K, Guest Relations Manager at Arrowhead Motel, responded to this review

I am sorry to hear about the mix up with your reservation I reviewed your reservation and you did have a reservation for the night of July 16,2011 this room was held all night and charged as a no-show as per hotel policy. Typically when a guest does not show up for the reservation for the night it was reserved... More

Decorah
1 review
1 of 5 stars Reviewed July 31, 2011

It was in a separate building behind the hotel. Took one look around and told my husband I couldn't stay here. I didn't feel safe and wasn't sure where to park the motorcycle where it would be safe. Went down the street and found another motel

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Robina K, General Manager at Arrowhead Motel, responded to this review

I'm sorry you didn't enjoy your stay at the motel. During the weeks leading up to Sturgis we have many bikers that stay with us and we have never had a problem we are located in a very safe area of town with the police station literally behind us. If you did not like the location of your room which... More

Decorah, Iowa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 25, 2011

I'll try to keep this as short as possible and provide the facts that resulted in this rating. In January, I reserved 7 rooms at this hotel via the hotels reservation website, magnusonhotels.com for July 18. I received confirmation e-mails for all seven rooms as non-smoking King rooms. About 2 weeks before the trip, I called the motel directly to... More

Was this review helpful? Yes 1
Robina K, Guest Relations Manager at Arrowhead Motel, responded to this review

Please accept our apologies for the problems you had with your reservations. Maybe I can provide some explanation as to why the mix up happened. First of all, the hotel recently updated to Sealy Posturepedic Queen beds we did this to of course update the rooms but to also to eliminate the king beds so the rooms would be more... More

Karlstad, Sweden
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 29, 2011

Sum up everything a decent overnight motel should be like. This is the opposite. - Very worn down rooms - Poorly maintained and broken stuff all around - Cleaning was a joke (behind furniture - a bio hazard) - The nearby railroad is more than disturbing - Four drops of cold coffee was all there was for breakfast - Quite... More

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Robina K, Guest Relations Manager at Arrowhead Motel, responded to this review

I am sorry you were dissatisfied with your stay we strive to accomodate our guests. and are sorry if we fell short of our goals. Breakfast is served from 6am-9am from May thru November right in our lobby our breakfast consists of cereal, oatmeal, and a wide assortment of bagels, english muffins including cinnamon bread juice and coffee if you... More

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Additional Information about Arrowhead Motel

Address: 202 South Emerson, Gillette, WY 82716
Location: United States > Wyoming > Gillette
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #20 of 21 hotels in Gillette
Price Range (Based on Average Rates): $
Hotel Class:2 star — Arrowhead Motel 2*
Official Description (provided by the hotel):
The Arrowhead Motel is convenient to many of Wyoming’s most appealing sites such as the CAM-PLEX Multi-Event Center, Gillette Fishing Lake, Dalbey Memorial Park, Gillette Country Club and the Thunder Basin National Grassland. This Magnuson Hotels affiliate offers guests a Continental breakfast served from 6 am to 10 am, complimentary morning coffee, free high-speed wireless internet access, free parking, fax/copy service, guest laundry and pets are accepted with additional charges. ... more   less 
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