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Arbuckle Lodge Gillette

3.0 of 5 1400 Garner Lake Road South, Gillette, WY 82718
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Certificate of Excellence 2014
Arbuckle Lodge Gillette
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Arbuckle Lodge Gillette
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253 reviews from our community

Traveler rating
    178
    52
    10
    9
    4
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100
54
12
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Arbuckle Lodge Gillette
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Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2014

We stayed at Arbuckle Lodge while visiting friends in Gillette. The lobby was very warm and welcoming, the rooms were spacious and our bathroom was HUGE. The staff was also super friendly, even the housekeepers said hi and asked how we were doing when they passed us in the hallway. Not to mention the awesome Continental breakfast. We great a... More

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Manda P, Manager at Arbuckle Lodge Gillette, responded to this review

Thank you so much for your kind review of our Lodge! We’re beyond ecstatic to hear that you had such an amazing stay. We always want to create incredible experiences for our guests and try to go out of our way to make each and every one feel welcome. We look forward to your return in the future! More

Thermopolis, Wyoming
1 review
5 of 5 stars Reviewed April 11, 2014

Hotel was extremely clean and quiet. Staff was very accommodating and the breakfast buffet was without a doubt the best we've ever had, very big selection - everything was top quality and served at the correct temperatures. The dining area was very roomy and very clean. If you're going to be in Gillette this one is worth it!

Was this review helpful? Yes
Manda P, Manager at Arbuckle Lodge Gillette, responded to this review

We greatly appreciate your kind words and I am thrilled to hear that you enjoyed your stay with us! We always want to ensure that each guest has an amazing experience with us and it’s great to know that your stay was indicative of this. Can’t wait to see you again Thank you for your review! More

Glasgow, Montana
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 12, 2014

I've stayed at Arbuckle Lodge a few times now. The staff is very friendly and helpful. Their breakfast buffet is fantastic - pretty much every breakfast food you could want is available. They even offer an appetizer/small meal in the evenings. There is a freezer full of frozen meals available for purchase which was very convenient. The hotel is a... More

Was this review helpful? Yes 1
Manda P, Manager at Arbuckle Lodge Gillette, responded to this review

Thank you for taking the time to review us! We're so happy to read that you had such a wonderful stay with us at Arbuckle Lodge. We strive to create memorable experiences for our guests and I'm so glad we were able to achieve that goal during your stay. Your loyalty means the world to us. We can't wait to... More

1 review
5 of 5 stars Reviewed March 11, 2014 via mobile

The staff was very nice and went out of their way to make sure we were comfortable. The hotel was warm and inviting during a very cold winter storm, the rooms were very clean and spacious. It was close to the venue we were attending. the continental breakfast was a great variety and a great value for our family! Definitely... More

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Manda P, Manager at Arbuckle Lodge Gillette, responded to this review

Thank you for your kind review! I’m very happy to hear that you had a fantastic stay at the Arbuckle Lodge. We all appreciate you taking the time to share your wonderful experience because it encourages us to remain dedicated in our commitment to providing the excellent customer service you deserve. Safe travels and we will see you again soon! More

Cheyenne, Wyoming
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 9, 2014

After reading the positive reviews we were very excited to stay here. That excitement was very short lived. This was one of the noisiest places I have ever stayed. The Family Suite bunk beds are metal, very loosely assembled and creaky. The tiniest movements awakened everyone in the room. We could hear every move the people above us made ALL... More

Was this review helpful? Yes 1
Manda P, Manager at Arbuckle Lodge Gillette, responded to this review

Thank you for taking the time to review us! It is truly disheartening to hear that your stay here at the Arbuckle Lodge was less than satisfactory for you. It is important for us to understand the concerns of our guests, so we truly appreciate your feedback. While we are encouraged to know you noticed our friendly staff, we deeply... More

Gillette, Wyoming
Top Contributor
61 reviews 61 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 9, 2014

Fantastic accommodations. Breakfast Is above usual fare for hotels. They even have an evening snack. Hot cider, ravioli soup, rolls, and that's Monday thru Thursday. Each night is something different so if you're a light dinner person this is perfect! Guests are always treated like GUESTS! clean, bright, space to move around... The only thing I'd improve is two chairs,... More

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Manda P, Manager at Arbuckle Lodge Gillette, responded to this review

Thank you so much for choosing Arbuckle Lodge for your hotel needs. We strive to provide a home away from home where one can enjoy a relaxing stay out on the prairie, so to speak. It delights me to know that you were able to experience our excellent breakfast in the morning, and reception in the evening. I am truly... More

Sheridan, Wyoming
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 2, 2014

We just stayed at the Arbuckle in Gillette for state hockey tournament and had a great time! The staff was so accommodating to all of our team! Busy night Friday with a lot of teams there for swimming and jr A hockey team there, still the hotel remained quiet and clean! They let us use the breakfast area for a... More

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Manda P, Manager at Arbuckle Lodge Gillette, responded to this review

Thank you for the kind review! I shared your positive comments with the staff and they were very excited about what you had to say. We love having our teams here and providing unmatched individualized service is a hallmark of our standards here at the lodge. Your loyalty and return is truly valued by all of us. We will see... More

Rapid City, South Dakota
1 review
5 of 5 stars Reviewed February 26, 2014

This lodge, and I say lodge because that's the feeling you get when you walk into this wonderfull western establishment. The hospitality of the staff was beyond my expectations of good customer service. The rooms are spacious and of course very clean. The whole lodge is spacious and clean. Breakfast was better than most with plenty of choices and enough... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Manda P, Manager at Arbuckle Lodge Gillette, responded to this review

Thank you for your kind words! It’s hard to forget a stay at the Arbuckle Lodge Gillette, and we’re pleased to know your visit was equally memorable! From our unique western atmosphere, to our large open lobby, to the personalized service you receive from our staff, guests are treated to an incredible experience each time they walk through our doors.... More

Laurel, Montana
1 review
5 of 5 stars Reviewed February 25, 2014

Right across from the nwbra finals and we soaked every night had a glass of wine and were ready for the next day. Will reserve a room for the nwbra 2014 finals in October . Will tell everyone of the great stay we had looking forward for 2014

Review collected in partnership with this hotel

Was this review helpful? Yes
Manda P, Manager at Arbuckle Lodge Gillette, responded to this review

Thank you for taking the time to review the Arbuckle Lodge! I am so happy to hear that you enjoyed your stay with us and that we will be seeing you again in October. It’s very encouraging when our guests post about how excellent their experience was. We always want to meet the expectations of all our guests and I'm... More

Senior Contributor
29 reviews 29 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 16, 2014

I've traveled thirty years for business, this is the loudest hotel we have ever stayed at. We stay at the property for 4 days. The first night we were in room 137, this has to be the worst room. You hear the pool and the outside door slam till late into the night. But what really kept us up till... More

Was this review helpful? Yes 2
Manda P, Manager at Arbuckle Lodge Gillette, responded to this review

Cali, We are disappointed to hear that you had an unsatisfactory stay with the Arbuckle Lodge. We take pride in accommodating all guests no matter the season or the occasion. These circumstances mentioned are definitely not the norm for this property. We would appreciate an opportunity to show you this. Please contact a manager to discuss this matter further. We... More

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Additional Information about Arbuckle Lodge Gillette

Address: 1400 Garner Lake Road South, Gillette, WY 82718
Phone Number:
Location: United States > Wyoming > Gillette
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Arbuckle Lodge Gillette 3*
Number of rooms: 86
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