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Howard Johnson Inn Gillette

2.0 of 5
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1004 East US 14/16, Gillette, WY 82716
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Howard Johnson Inn Gillette
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Ranked #15 of 21 Hotels in Gillette
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113 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (113)
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    (18)
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    (48)
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    (20)
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Carver, Minnesota
1 review
1 of 5 stars Reviewed 2 weeks ago

The AC wouldn't cool the room. We ran out of hot water in the shower. When I tried to call the friend desk, discovered the phone didn't work. Terrible experience.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Mr. Daniel S. Please accept my sincere apology regarding your recent stay at Howard Johnson of Gillette. Mr. Daniel Sullivan, what you experienced is not the standard we strive to uphold. We have addressed your issues and mad appropriate changes to prevent this from occurring in the future. We look forward to having you as a guest with our... More 

Calgary, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was driving through mt.rushmore and due to July 4 week the mountain's booking is full. Since I need to head to the west. I drove extra 2hrs to Gillette. It is a nice town. Many hotels but the price of Howard Johnson is below average. It is quite clean and staffs are very friendly. Breakfast serves as early as... More 

Was this review helpful? Yes
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Fay, thank you so much for your kind words compliments to the staff and the hotel. Your review has been shared with all of our staff. They are motivated to work even harder now. I am truly hoping all of our guest leaves as happy as you did. I sincerely hope that you will consider staying at our Howard... More 

Detroit, Michigan, United States
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 22, 2015

This HoJo's is in the middle of Motel row in Gillette. Rooms were of the usual standard of what you would expect. What gave this the extra star was that even though the motel was across the street from an active rail yard (as are the rest of the motels,) I never heard a train pass by. Ample parking and... More 

Was this review helpful? Yes
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Doug thank you so much for your kind words compliments to the staff and the hotel. Your review has been shared with all of our staff. They are motivated to work even harder now. I am truly hoping all of our guest leaves as happy as you did. Looking forward to welcome you back. Regards, DEBBY SIMPSON More 

Bemidji
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 21, 2015

The worst stay I've had in 20 plus years. Old and dated doesn't have to mean Disgustingly Dirty and Unsafe! I took pictures to prove this statement. Too long a list to type here, but Blood on towels, stained sheets, unusable bathroom door(wrong door for jam didn't move), Etc....

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Justin A Thank you for taking the time to write this review regarding your stay at Howard Johnson. First , let me apologize for the inconvenience you experienced as a guest of our hotel. Second, I would like to address the concerns that you expressed. Please allow us at Howard Johnson the opportunity to serve you again in the... More 

Travelers are raving about these Gillette hotels

Pembroke, Massachusetts
2 reviews
4 of 5 stars Reviewed June 13, 2015

We had no complaints. The people were very helpful and responsive. The outside door didn't work well but we were able to use the inside hall with no problem. Dated but comfortable and clean.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Jill, thank you so much for your kind words compliments to the staff and the hotel. Your review has been shared with all of our staff. They are motivated to work even harder now. I am truly hoping all of our guest leaves as happy as you did. I would like to address the concerns that you expressed. I... More 

Fort Lauderdale, Florida
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed June 13, 2015

Older property , good location. Fine for overnight business stay. Nice to have outside door to parking spot.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Jim, thank you so much for your kind words compliments to the staff and the hotel. Your review has been shared with all of our staff. They are motivated to work even harder now. I am truly hoping all of our guest leaves as happy as you did. Look forward to welcome you back. Regards, Debby Simpson More 

Mount Ida, Arkansas
2 reviews
4 of 5 stars Reviewed June 12, 2015

Stayed for a few weeks in May/June. It's a dated hotel, but the staff is friendly and helpful. Beds are okay, a little soft for my taste. Bathroom is small, but functional. Room was cleaned daily, towels replenished, bed made and carpet vacuumed. Some stains on the recliner, and things are old enough I wouldn't barefoot around. Breakfast was sparse,... More 

Was this review helpful? Yes
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Collin, Thank you for your review.Any comments made are valuable to improving service and maintenance at the hotel. I have shared your review with the owner and we are hoping to make major changes in the near future. I will personally see that the issues you mentioned are addressed. I sincerely hope that you will consider staying at our... More 

louisiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 11, 2015 via mobile

Hotel was older but nice and clean. The beds were very comfortable! The breakfast was good and the staff was great! I have let my company know how accommodating they were. I'm sure we will be staying here again .

Was this review helpful? Yes
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Ashleycrowe, Thank you so much for your kind words compliments to the staff and the hotel. Your review has been shared with all of our staff. They are motivated to work even harder now. Thank you for choosing Howard Johnson and We look forward to the opportunity to serve you in the future. Gratefully, Debby Simpson More 

Oceanside, California
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 7, 2015

This probably was the worst hotel I've stayed in since I was a youngster and didnt know any better! My room number was 119 and from the moment you've step into the room you know your in trouble. To make a long story short I was there with a tour group I would have never ever stayed if I wasn't... More 

Was this review helpful? Yes
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Estacee, Thank you for taking the time to write a review regarding your stay at Howard Johnson. First, let me apologize for the inconvenience you experienced as a guest of our hotel.Second, I would like to address the concerns that you expressed. Please allow us at Howard Johnson the opportunity to serve you again in the future. Respectfully, Debby... More 

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