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Howard Johnson Inn Gillette

2.0 of 5
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1004 East US 14/16, Gillette, WY 82716
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1 room 1 guest
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Howard Johnson Inn Gillette
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119 Reviews from our TripAdvisor Community

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    26
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Illinois
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok, this is a HOJO. No special thing here. Our room on the first floor was clean and had towels and shampoo, bar soap and...maybe conditioner. Bedding was a little thin. Biggest issue is that they should not ark up the rooms 5x during bike week. Breakfast included in our room included bagels and cereal.

Was this review helpful? Yes
Debby S, Manager at Howard Johnson Inn Gillette, responded to this review

Dear jperk1819, Thank you for choosing our Howard Johnson for your recent visit to Gillette. We appreciate your bringing your concern to our attention.We have reviewed our procedures and made appropriate changes to prevent this from occurring in the future. We do apologize and look forward to serving you again in the future. Sincerely, Debby Simpson More 

Fort Collins, Colorado
1 review
2 of 5 stars Reviewed 1 week ago

Booked a nonsmoking room through Howard Johnson main 800 office. I had to spell Gillette twice for them. Second lowest price in town. Pretty gross room and very smokey. Found Gillette to be very expensive for lodging.

Was this review helpful? Yes
Debby S, Manager at Howard Johnson Inn Gillette, responded to this review

Dear Knitter, Thank you for your review expressing the problems you encountered during your stay at the Howard Johnson. We sincerely apologize for the substandard condition of your room. At Howard Johnson, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. My hope is that you... More 

Travelers are raving about these Gillette hotels

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

BEWARE - the hotel has a block of rooms for the online booking companies (ie Expedia). These rooms are not updated or attended too. They r nasty. The hotel will NOT change or upgrade the room. They claim they can't because those rooms r under contract with the online companies. I would need to pay double under a new reservation.... More 

Was this review helpful? Yes 1
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear K.M, I would like to take this opportunity to apologize for your unpleasant experience as a guest of Howard Johnson of Gillette. I appreciate the time that you took to bring this matter tor our attention. I assure you that the issues will be looked into. Once again,I apologize for your unpleasant stay and any inconvenience we may have... More 

northern california
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

On Nov. 5, 2014 I booked a package of flight, hotel and rental car through Orbitz. In December the hotel cancelled the room without notification or explanation. When trying to check in on Aug. 3, 2015 I was informed that the room was cancelled and if I wished to stay I would have to make a new reservation at the... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Mr. Dickenson, Please accept my sincere apology regarding your recent stay at Howard Johnson. Mr. Dickenson, what you experienced is not the standard we strive to uphold. We have reviewed or procedures and made appropriate changes to prevent this from occurring in the future. Again, I am sorry for the inconvenience. We look forward to having you as our... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Even though all the motels we're gouging us Howard Johnsons worked with us to get us out of the westher. Very clean.....not worth 200.00! Staff seemed very nice. No laundry facilities on site. I would recommend planning further ahead.

Was this review helpful? Yes
Debby S, Manager at Howard Johnson Inn Gillette, responded to this review

Dear Brad, Thank you so much for your kind words of compliments to the hotel. Your review has been shared with all of our staff. They are motivated to work even harder now. I am truly hoping all of our guest leaves as happy as you did. Thank you for choosing Howard Johnson, looking forward to welcome you back. Regards... More 

Carver, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 12, 2015

The AC wouldn't cool the room. We ran out of hot water in the shower. When I tried to call the friend desk, discovered the phone didn't work. Terrible experience.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Mr. Daniel S. Please accept my sincere apology regarding your recent stay at Howard Johnson of Gillette. Mr. Daniel Sullivan, what you experienced is not the standard we strive to uphold. We have addressed your issues and mad appropriate changes to prevent this from occurring in the future. We look forward to having you as a guest with our... More 

Calgary, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 2, 2015

I was driving through mt.rushmore and due to July 4 week the mountain's booking is full. Since I need to head to the west. I drove extra 2hrs to Gillette. It is a nice town. Many hotels but the price of Howard Johnson is below average. It is quite clean and staffs are very friendly. Breakfast serves as early as... More 

Was this review helpful? Yes
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Fay, thank you so much for your kind words compliments to the staff and the hotel. Your review has been shared with all of our staff. They are motivated to work even harder now. I am truly hoping all of our guest leaves as happy as you did. I sincerely hope that you will consider staying at our Howard... More 

Detroit, Michigan, United States
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 22, 2015

This HoJo's is in the middle of Motel row in Gillette. Rooms were of the usual standard of what you would expect. What gave this the extra star was that even though the motel was across the street from an active rail yard (as are the rest of the motels,) I never heard a train pass by. Ample parking and... More 

Was this review helpful? Yes
Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Doug thank you so much for your kind words compliments to the staff and the hotel. Your review has been shared with all of our staff. They are motivated to work even harder now. I am truly hoping all of our guest leaves as happy as you did. Looking forward to welcome you back. Regards, DEBBY SIMPSON More 

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