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Howard Johnson Inn Gillette

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1004 East US 14/16, Gillette, WY 82716
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Howard Johnson Inn Gillette
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Ranked #15 of 21 Hotels in Gillette
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100 reviews from our community

Traveler rating
    5
    21
    23
    24
    27
See reviews for
31
20
12
16
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (100)
  • Mar-May only
    (15)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (20)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

We got a few nights here for a price that isn't worth it. The outside of the hotel looks terrible and unclean. The walls are very hollow. The room service ladies walk in your room out of no where and they clean 24/7 but I see no clean results. It's annoying hearing a vaccum going off 24/7. The breakfast, however... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Front desk clerk was very nice. When me my husband and two dogs arrived their computers just had went down. She was unable to take payment for our dogs for two days so than just asked for cash. Our tv wasnt working. Cords in back were tangled and loose. Carpet was stained along with recliner. Breakfast was interesting! Seeming how... More 

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Debby S, Manager at Howard Johnson Inn Gillette, responded to this review

Dear DuWard, Thank you for taking the time to write a review regarding your experience at Howard Johnson. I want to take this opportunity to apologize for the poor service during your stay at Howard Johnson. Your experience with our Howard Johnson was not the quality of service that we have promised to provide to our guest. Howard Johnson promise... More 

Rural Montana
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean, quiet, and comfortable room. Large room, spacious bathroom and especially like the interior and exterior exits. The orange juice and apple juice were both gone when we had breakfast but sure that was just a temporary thing.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Lake Havasu City, Arizona
1 review
4 of 5 stars Reviewed February 2, 2015

Although I requested and was given a non-smoking room, the hallway had a very strong, unpleasant smell of cigarette smoke. Otherwise, the building, room and check-in assistance was adequate.

Review collected in partnership with Howard Johnson

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Debby S, General Manager at Howard Johnson Inn Gillette, responded to this review

Dear Dorris, Thank you so much for your kind words compliments to the staff and the hotel. Your review has been shared with all of our staff. They are motivated to work even harder now. I am truly hoping all of our guest leaves as happy as you did. I will assure the smoke smell at the hall way will... More 

Montana City, Montana
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2015

Fantastic staff, although some of them don't speak English very well. The breakfast was simple. The room was pretty big, and decently accomodated. There are two doors to every room, which I've never seen before.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Debby S, Manager at Howard Johnson Inn Gillette, responded to this review

Dear 62manishab, Thank you so much for your kind words compliments to the staff and the hotel. Your review has been shared with all of our staff. They are motivated to work even harder now. I am truly hoping all of our guest leaves as happy as you did. Thank you for choosing Howard Johnson Gillette for your recent stay,... More 

Rio de Janeiro, RJ
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed December 20, 2014

We arrived in Howard Johnson in Gillete city, the hotel is located in front of a train path, but it is noiseless. We ask for a smoking room, and the rooms had a broken toilet, the tv wasn't working. All this situations was solved because the hotel staff was perfectly professionals and friendly. It's a hotel for one night stay,... More 

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Debby S, Manager at Howard Johnson Inn Gillette, responded to this review

Dear rodrigo, Thank you for choosing Howard Johnson Gillette for your recent stay. As a Howard Johnson , we are proud of our culture and spirit to serve. Our goal is for our guest to feel welcome and well cared for while staying with us. After reading your reviews i feel we have let you down and I want to... More 

Red Lodge, Montana
2 reviews
1 of 5 stars Reviewed December 11, 2014

was suppose to stay for 2 nights, but checked out after one night. The room was dirty. There were stains on the bedside table. The pillows were terrible. The carpet did not look like it had been vacuumed in a week. It was gross. The whole room also smelled like smoke. The breakfast had no healthy choices. I was very... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Debby S, Manager at Howard Johnson Inn Gillette, responded to this review

Dear C B Thank you very much for your review. Any comment made are valuable to improving service and housekeeping at the hotel. I am very sorry your stay at the hotel was not a pleasant one. Please be assured that this will addressed and you or another guest in the future will not experience the same. It is my... More 

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