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All 21 Gillette hotels

Candlewood Suites Gillette

2.0 of 5 Hotel   |   904 Country Club Road, Gillette, WY 82718
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Ranked #3 of 21 Hotels in Gillette
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
hydrostaticman
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44 reviews from our community

Traveler rating
    28
    12
    3
    1
    0
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11
1
Solo
0
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Contributor
14 reviews 14 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed for 2 months for work. They have a very high price just like all the other hotels in the area. This is due to the large number of oil and gas field workers. They only clean your room 1 day a week. For the amount they charge it should be cleaned daily. Also fire alarms going off at... More

Was this review helpful? Yes
Hope H, General Manager at Candlewood Suites Gillette, responded to this review

Thank you so much for choosing to stay at the Candlewood Suites Gillette Wyoming for an extended stay period. We appreciate your business as well as your feedback. I deeply apologize for the problems that you encountered while staying with us. It is our personal goal to continuously improve quality and service and to ensure that every guest loves their... More

Greenacres, Washington
Top Contributor
55 reviews 55 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on the way from Washington State to Iowa. Easy check in. Rooms were large. We were extremely tired from the 11-hour drive, so found a local hangout for dinner, came back & took showers and called it a night. We stay in Gillette quite often on our way to the Midwest, and this was one of the nicer... More

Was this review helpful? Yes
Hope H, General Manager at Candlewood Suites Gillette, responded to this review

I am so happy to hear that you enjoyed your stay with us. I am excited to share your comments with the team. We value your feedback and completely agree that informing everyone where the receipts will be for express check out and to also inform them that we always have someone at the desk 24 hours a day. Thanks... More

torrington
1 review
3 of 5 stars Reviewed August 1, 2014 via mobile

The hotel is fine.. it's clean and comfy. Me and a few other guys from my work stay here frequently. It is conveniently located as well. The front desk girl Britney comes off as offensive though and has asked 2 of us for our numbers and even called our rooms and said she was checking to make sure it wasn't... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Gillette, responded to this review

Dear bbaker406, Thank you for taking the time to express your thoughts and concerns. I am pleased to note that you found our hotel to be clean and comfortable. On the other hand, I sincerely apologize for the challenges you have encountered. We deeply regret that this aspect have negatively impacted your overall impression of our hotel. Rest assured that... More

Ontario
Top Contributor
111 reviews 111 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 4, 2014

This hotel does not offer a pool, complementary breakfast or an ice machine & it's priced the same as all other hotels. What it does offer is, larger than average exercise-room, free laundry facilities, a full size fridge, a two-ring stove & two large & new BBQs outside.

Was this review helpful? Yes
Hope H, General Manager at Candlewood Suites Gillette, responded to this review

Thank you so much for taking time to write a review for us. We very much value all feedback and use it to continually improve service. I am happy to hear that you enjoyed our fitness center, BBQ grills, free laundry and our full size kitchens. Our full size kitchen also includes an ice maker in the freezer. We do... More

Greenville, SC
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 28, 2014

I come here for business every few months and find this hotel to suit me very well. As other reviews noted, the staff is great. You can do laundry easily, no extra charge, and the location is excellent. It's off the main road enough to be quiet, yet an easy walk to good restaurants and a K Mart and Wal... More

Was this review helpful? Yes
Hope H, General Manager at Candlewood Suites Gillette, responded to this review

We thank you for your return business as well as your fantastic review. We are very lucky to have a great location and fantastic amenities which help us make each stay more enjoyable and more at home. We do have extra tables that we would be happy to put into your room during your next stay with us. It is... More

Gillette, Wyoming
1 review
5 of 5 stars Reviewed May 9, 2014

The manager and her staff made our stay the BEST ever. We never needed anything and we were there for six months they made our stay feel like home. Left there feeling really good, on our return back this way we will definitely stay at the Candlewood Suites in Gillette Wy. Great job to entire staff..

Was this review helpful? Yes
Hope H, General Manager at Candlewood Suites Gillette, responded to this review

Thanks for your positive feedback. It is so nice that you were able to consider yourself at home during your extended stay with us. We very much enjoyed having you here and getting to know you. Next time you are in Gillette we need to have you stay in one of our one-bedroom suites. Thanks again for your kind words. More

Gillette, Wyoming
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

This hotel is one of the best that I have stayed in. The general Manager Hope, front desk staff Laura, AJ, April, Jennifer, and Suzie are amazing they are always there to help and the friendly smile is most welcoming. The head housekeeper Amy is great if you need anything all you have to do is ask and it is... More

Was this review helpful? Yes
Hope H, General Manager at Candlewood Suites Gillette, responded to this review

The entire Team here at Candlewood Suites in Gillette is very humbled and proud to hear your amazing comments about us. We are also very happy to know that we exceeded your expectations while you were here with us. It is our goal to create outstanding experiences for all of our guests. Thank you so much for staying with us... More

Pueblo, Colorado
Top Contributor
53 reviews 53 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 10, 2014

My plan was to spend the week here on a project but we completed early. You are informed that due to your length of stay house keeping will not be cleaning your room on a daily basis... that is ok. They are very nice on the front desk and try very hard to keep the lobby clean. The reason I... More

Was this review helpful? Yes 3
Hope H, General Manager at Candlewood Suites Gillette, responded to this review

Thank you so much for your great review. We are very pleased that you were able to make yourself at home during your stay with us and that your experience was enjoyable. We hope to see you again soon and thank you again for giving us awesome feedback. More

Gillette, Wyoming
Top Contributor
269 reviews 269 reviews
39 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed November 6, 2013

My wife and I were guests for a little over a week. Room 200. Very well maintained by the staff and JoJo. Theres a lot of dirty handed, muddy booted worker man's staying in this hotel, but you'd hardly notice it other than the service trucks in the parking lot. I thought the room was well appointed, laid out and... More

Was this review helpful? Yes 3
Hope H, General Manager at Candlewood Suites Gillette, responded to this review

Thank you for taking the time to tell us and the world about your experience here at Candlewood Suites Gillette Wyoming. We very much value feedback and treat it as a learning experience to grow and continue to give all of our guests outstanding experiences. I apologize for the problems that you did experience while here. To prevent situations like... More

Andover, Minnesota
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 22, 2013 via mobile

Excellent location in city. Nice suites roomy and accommodating for a shorter stay. Nearby restaurants and bars. A bit rustic but nice! Wkout rm is nice- now hunting public land? Very scarce locations- a lot were land locked

Was this review helpful? Yes
Hope H, Director of Sales at Candlewood Suites Gillette, responded to this review

As a fellow hunter I want to thank you for choosing the Candlewood Suites on your trip here and am very glad you enjoyed your stay at the hotel. I also understand the public hunting situation and am sorry you didn't have better luck! With all the recent industry developments the wildlife has gotten quite scarce. Next year we will... More

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Additional Information about Candlewood Suites Gillette

Address: 904 Country Club Road, Gillette, WY 82718
Phone Number:
Location: United States > Wyoming > Gillette
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Gillette 2*
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