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Budget Inn Express of Gillette

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2011 Rodgers Drive, Gillette, WY 82716-5648
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Budget Inn Express of Gillette
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Budget Inn Express of Gillette
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38 reviews from our community

Traveler rating
    9
    15
    6
    5
    3
See reviews for
11
11
3
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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San Antonio, TX, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay in Gillette at the Budget Inn Express. The staff made changes that we requested and were friendly and helpful. The bed was comfortable with plenty of pillows. We also felt the staff were diligent about safety.

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Madison Lake
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Day before our 10 hour travel day, I called the hotel & changed our room from a double bed to a queen smoking or king non smoking. Speaking with Ryan, he told me that he would change me to the queen & if I decided I wanted the king on our day of arrival, it would be no problem. Arriving... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Staff was helpful and very friendly. We have stayed many places in Gillette and for a lower priced hotel this place is great! We just needed a place to stay as we passed threw to MN and this hotel was just what we needed! They even have free breakfast! The room was very clean and comfortable!

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 25, 2015

I am very happy I chose this place over the Motel 6 next door. Budget Inn Express has a gorgeous pool and spa/hot tub area. Nice music playing and warm area with plentiful windows. Nice color water, HOLY crap. One of the best pools. I love the bathroom sizes. Cool lighting and amenities. Better cable than other places and very... More 

Was this review helpful? Yes 2
Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

Thank you so much for your positive review, we were pleased to have you. Hope to see you again, Ryan Sanders, General Manager. More 

Sioux Falls, South Dakota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

This place is clean, the rooms are great and there is everything a bigger more expensive hotel chain would have for much, much less. The beds and bedding are really comfortable. The staff is beyond helpful and friendly. They went out of their way to make sure my daughter had her homework assignments printed, so she could work on them... More 

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Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

I am glad you had a pleasant stay with us, my staff and I strive to help our guests in anyway during their stay with us. Your feedback is our report card. We do have laundry soap avaliable at the front desk. Thank you again for your review, Ryan Sanders, General Manager. More 

Hiawatha, Iowa
1 review
4 of 5 stars Reviewed March 14, 2015 via mobile

Just stayed there for 2 notes. Was a little Leary when we pulled up. Place is outdated but for the price it went far above our expectations. Yes it could use a paint job and a few modern updates but otherwise it and the staff were extremely professional. Very clean and the owner manager went out of his way by... More 

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Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

Thank you for your review. It is nice to hear positive comments from our guests. I am glad you had a good experiene with us, Ryan Sanders, General Manager More 

Glendive, Montana
Top Contributor
68 reviews 68 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 2, 2015

Our vehicle broke down on our way through town. Our cab driver suggested the Budget Inn. We arrived at approximately 11pm. The young male assistant manager was surly (no smile, no small talk) but checked us in quickly. The room was clean, the bathroom clean and the beds comfortable. There was a refrigerator, microwave, coffee maker and hair dryer. The... More 

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Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

Thanks for your kind words regarding your stay with us. Our primary goal is customer service. I hope you stop by again next time you pass through. More 

E
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 21, 2014

Amazingly helpful clerk, parking spot near the door, very accessible room, very clean room, microwave, fridge, working heater. Very pleased! Clerk even went out of his way to get me a more accessible room when someone canceled, as my walking is limited.

Was this review helpful? Yes
Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

I am glad you had a pleasant stay with us, my staff and I strive to help our guests an anyway during their stay with us. Your feedback is our report card. Thank you, Ryan Sanders, General Manager. More 

Lexington, Kentucky
1 review
2 of 5 stars Reviewed November 11, 2014

My company works off and on in the Gillette, WY area. When we are in the area, it is not uncommon for me to book 100+ nights. The Budget Inn has always been great to accommodate, and the manager was very good to deal with. Today, however, the manager is out of town and the assistant manager is covering for... More 

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Ryan S, General Manager at Budget Inn Express of Gillette, responded to this review

I am sorry to hear about your treatment by the assistant manager, she has since retired. Regarding the Direct Billing, I would be happy to set that up for you, I would just need to get some new paperwork to you. We are in the process of upgrading the hotel, for example we have just repainted the exterior and upgraded... More 

Travelers are raving about these Gillette hotels

Big Piney
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 18, 2014

Furniture old & filthy, appliances dirty, mold on box springs, mold around tub faucet, carpet disgusting, pillows a joke. Recommend sleeping in your car or a tent over this gross place. And desk clerk was rude! Rating of 1/2 star is too much.

Was this review helpful? Yes 1
Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

I am sorry you had a poor experience with our hotel. Our company recently obtained this property and are taking steps in upgrading it to the standards and quality of our other properties. More 

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