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Budget Inn Express of Gillette

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2011 Rodgers Drive, Gillette, WY 82716-5648
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Budget Inn Express of Gillette
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Budget Inn Express of Gillette
Review This Hotel

35 reviews from our community

Traveler rating
    8
    14
    5
    5
    3
See reviews for
11
8
3
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I am very happy I chose this place over the Motel 6 next door. Budget Inn Express has a gorgeous pool and spa/hot tub area. Nice music playing and warm area with plentiful windows. Nice color water, HOLY crap. One of the best pools. I love the bathroom sizes. Cool lighting and amenities. Better cable than other places and very... More 

Was this review helpful? Yes 1
Sioux Falls, South Dakota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This place is clean, the rooms are great and there is everything a bigger more expensive hotel chain would have for much, much less. The beds and bedding are really comfortable. The staff is beyond helpful and friendly. They went out of their way to make sure my daughter had her homework assignments printed, so she could work on them... More 

Was this review helpful? Yes
Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

I am glad you had a pleasant stay with us, my staff and I strive to help our guests in anyway during their stay with us. Your feedback is our report card. We do have laundry soap avaliable at the front desk. Thank you again for your review, Ryan Sanders, General Manager. More 

Hiawatha, Iowa
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Just stayed there for 2 notes. Was a little Leary when we pulled up. Place is outdated but for the price it went far above our expectations. Yes it could use a paint job and a few modern updates but otherwise it and the staff were extremely professional. Very clean and the owner manager went out of his way by... More 

Was this review helpful? Yes
Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

Thank you for your review. It is nice to hear positive comments from our guests. I am glad you had a good experiene with us, Ryan Sanders, General Manager More 

Glendive, Montana
Top Contributor
57 reviews 57 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our vehicle broke down on our way through town. Our cab driver suggested the Budget Inn. We arrived at approximately 11pm. The young male assistant manager was surly (no smile, no small talk) but checked us in quickly. The room was clean, the bathroom clean and the beds comfortable. There was a refrigerator, microwave, coffee maker and hair dryer. The... More 

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Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

Thanks for your kind words regarding your stay with us. Our primary goal is customer service. I hope you stop by again next time you pass through. More 

E
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 21, 2014

Amazingly helpful clerk, parking spot near the door, very accessible room, very clean room, microwave, fridge, working heater. Very pleased! Clerk even went out of his way to get me a more accessible room when someone canceled, as my walking is limited.

Was this review helpful? Yes
Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

I am glad you had a pleasant stay with us, my staff and I strive to help our guests an anyway during their stay with us. Your feedback is our report card. Thank you, Ryan Sanders, General Manager. More 

Lexington, Kentucky
1 review
2 of 5 stars Reviewed November 11, 2014

My company works off and on in the Gillette, WY area. When we are in the area, it is not uncommon for me to book 100+ nights. The Budget Inn has always been great to accommodate, and the manager was very good to deal with. Today, however, the manager is out of town and the assistant manager is covering for... More 

Was this review helpful? Yes
Ryan S, General Manager at Budget Inn Express of Gillette, responded to this review

I am sorry to hear about your treatment by the assistant manager, she has since retired. Regarding the Direct Billing, I would be happy to set that up for you, I would just need to get some new paperwork to you. We are in the process of upgrading the hotel, for example we have just repainted the exterior and upgraded... More 

Big Piney
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 18, 2014

Furniture old & filthy, appliances dirty, mold on box springs, mold around tub faucet, carpet disgusting, pillows a joke. Recommend sleeping in your car or a tent over this gross place. And desk clerk was rude! Rating of 1/2 star is too much.

Was this review helpful? Yes 1
Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

I am sorry you had a poor experience with our hotel. Our company recently obtained this property and are taking steps in upgrading it to the standards and quality of our other properties. More 

Rapid City, South Dakota
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 30, 2014

This place was pretty beat up. The beds were in pretty rough shape. I added a picture of my box spring that looked like an animal had chewed on it. The housekeeper the second day seemed to do a better job than when we first arrived. And on the plus side there weren't any bugs (believe me, I looked). Breakfast... More 

Was this review helpful? Yes 2
Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

Thank you for staying with us, we are currently in the process of upgrading the facility. Your feed back is important to us. More 

Kettering, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 30, 2014

My decision to stay here was purely based on reviews and I was not disappointed. A number of the other Gillette hotels were surprisingly expensive, but this one, priced similar to other cheaper ones, had a high satisfaction rating. Situated on the outskirts of town, it’s within easy walking distance of a number of restaurants and food outlets. The room... More 

Was this review helpful? Yes
Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

I am glad you had a pleasant stay with us, my staff and I strive to help our guests an anyway during their stay with us. Your feedback is our report card. Thank you, Ryan Sanders, General Manager. More 

Bozeman
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 2, 2014

It's gotten hard to find a reasonable hotel in Gillette Wyoming which has been quite a boom town for a while. We travel with a dog which limits our options as well. Room was clean and the pool area was nice as well. Would certainly stay again.

Was this review helpful? Yes 1
Ryan S, Manager at Budget Inn Express of Gillette, responded to this review

Thank you for your review. It is nice to hear positive comments from our guests. Ryan Sanders, General Manager More 

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