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Ramada Plaza Gillette

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2009 S. Douglas Hwy., Gillette, WY 82718 (Formerly Clarion Inn & Convention Center)
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Ramada Plaza Gillette
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Ramada Plaza Gillette
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73 reviews from our community

Traveler rating
    12
    13
    17
    19
    12
See reviews for
28
10
4
23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Topeka, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I travel for work and change hotels every 3 days for 6 weeks at a time. So ive stayed in a lot of hotels. This Hotel is being renovated so some "inconvienience" should be expected. I stayed here twice in a month. The first time I had a room that wasn't renovated yet. It was clean, and had no problems.... More 

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Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Thanks for the comments and your response. Our renovation will be complete with the opening May 1st of our new Japanese restaurant Sapporo. We hope you will stop in again and try Sapporo. More 

Trinidad, Colorado
1 review
4 of 5 stars Reviewed 4 days ago NEW

Easy to find and conveniently located. Very close to Welcome Center. Room was comfortable and clean. Our kids loved the set up of this hotel with indoor balconies overlooking pool. Pool was chilly, but I was delighted by the one foot deep kiddie pool...a mother's dream. The little playground by pool was a fun bonus for the littles, as well.... More 

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Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Thank you for your response and comments. We are glad you enjoyed your stay and hope to see you again. More 

Colorado
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Very disappointed. Not as clean as it should of been. Tub needs to be redone. Ants in the bathroom. Water continously fluctuated. Hot tub was lukewarm. Sauna didn't work. Breakfast was terrible every day.

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Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Sorry about the challenges you had during your recent stay. With our renovations ending soon we hope these problems will be eliminated. More 

Glen Burnie, Maryland
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

*** Staff *** The staff was bright, cheerful and in general helpful. It’s nice to have someone smile when they look up to greet you. *** Business Center *** The motel (yep, many of the first floor rooms have interior and exterior doors) has a single computer with a printer that guests can use to print boarding passes, etc. The... More 

Review collected in partnership with Ramada

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Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

We apologize for all the problems you encountered during your recent stay. Our kitchen has been closed due to renovation, however, with the opening of our new restaurant we will have the ability to expand on our complimentary breakfast. More 

Sturgis, South Dakota
1 review
4 of 5 stars Reviewed 1 week ago

Room 107 NEEDs Your HELP... Mold in bathroom . The electrical conduct and phone line running through the ROOM to feed the Exersize room should have been fixed over two years ago.. first reported to management / maintenance. This is the 4 or 5 time we have been assinged to THIS ROOM !!! hardly anyone in hotel on this visit... More 

Review collected in partnership with Ramada

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Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Thanks for your comments as we will repair all items mentioned in your review. Our property management system will automatically assign a room if no specific requests are requested at check-in. I'm sorry you have been in the same room during your stays and if you will please notify the front desk upon your arrival we will make sure you... More 

Casper, Wyoming
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our check in was fast and easy..front desk staff very polite. my daughter loved the lobby area -- will be nice when remodel is done. our room was kind of tricky to get to -- they explained that we were an outside room, but to get into it at first you have to access it from the inside door, since... More 

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Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Thank you for your review and stay with us. We continually try to improve our guest service along with the remodel of our property. Renovations should be complete in two weeks so we hope you will us again. More 

Casper, Wyoming
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The remodel is looking good, but still has a way to go. The open lobby concept is great for team gathering and socializing. If I had one negative, it is that the breakfast isn't good and creamer is not flavored. Maybe it is snobby, but I hate when you are only given the little cups of plain creamer. Spring for... More 

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Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Thanks for staying with us we also appreciate all reviews either good or bad. Our new Asian steakhouse will open in two weeks which we are really excited about at the property. Hopefully the restaurant opening will be the last of our remodel project for a while. More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

My overall experience was great at the Ramada, very clean rooms, very nice staff, and i give it a 5 start rating for the middle class hotels. Nice amenities! Only thing i would change is to offer more variety for breakfast, some eggs and bacon would be great.

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Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Thank you for your nice review of our property. We are working on a more varied selection for our complimentary breakfast. We hope you will stay with us again in the future. More 

Billings, Montana
1 review
2 of 5 stars Reviewed 4 weeks ago

electrical outlets didn't work correctly. The lock on the outside entrance to my room didn't work. Matienance guy had to come to my room on 2 different occasions during a 2 day stay.

Review collected in partnership with Ramada

Was this review helpful? Yes
Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Thanks for recently staying with us. As we complete our extensive renovation there are areas which still need attention. Your comments are appreciated as we use them to help improve the overall guest experience. More 

1 review
4 of 5 stars Reviewed 5 weeks ago

My boyfriend and I were driving from Colorado to North Dakota (with my dog) and needed a place to crash. After checking hotels.com, the Ramada Plaza seemed liked the best value for the money. It's pet friendly, rooms were cheap, and they had free continental breakfast. When we got there, our room was stylish and clean, (I mention the cleanliness... More 

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Ramada P, General Manager at Ramada Plaza Gillette, responded to this review

Thank you very much for your comments concerning your recent stay at our hotel. It is true we are a pet friendly hotel as we believe pets are definitely part of the family. We're pleased you had a pleasant stay and hope you stay with us again. More 

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