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Ramada Plaza Gillette

3.0 of 5 2009 S. Douglas Hwy., Gillette, WY 82718 (Formerly Clarion Inn & Convention Center)
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Ramada Plaza Gillette
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Ramada Plaza Gillette
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47 reviews from our community

Traveler rating
    7
    8
    10
    12
    10
See reviews for
17
8
3
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Dickinson, ND
1 review
3 of 5 stars Reviewed 3 days ago NEW

CHECK IN WAY A NIGHT MARE. They charged my credit card 2 times and they will not get it fixed right. Very unhappy with how things are done at this hotel.

Review collected in partnership with Ramada

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Pocatello, Idaho, United States
1 review
1 of 5 stars Reviewed 1 week ago

I am a truck driver, my truck broke down in Gillette WY and I ended up staying at the Ramada Inn (former Clarion). On Dec 1st my debit card was debited $192.24 causing 2 overdraft charges of $31.50 each. When I called the manager she looked it up and determined they over charged me $96.12 and would be crediting that... More 

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1 review
5 of 5 stars Reviewed November 6, 2014 via mobile

Everything about my stay at The Clarion Inn in Gillette, Wyoming was great. The staff were all very friendly, my room was clean and comfortable, and the event I was there for was a great success. I would definitely stay there again.

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Cle Elum, Washington
2 reviews
1 of 5 stars Reviewed October 28, 2014

I stopped here on my way across the country. The desk clerks were not interested in checking me in, but rarher chatting with their friends. Eventually, one of the clerks offered to help me, but when I stepped to the counter, she immediately turned away to talk with the other clerk. After returning to me, she checked me in while... More 

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Robert E, General Manager at Ramada Plaza Gillette, responded to this review

We are very disappointed to hear of your experience during your recent stay at our hotel. Your experience with our front desk staff is totally unacceptable and we have taken serious steps to make sure no one should be forced to encounter such inattention to the needs of a guest at any time in the future. Thanks for your comments. More 

Top Contributor
63 reviews 63 reviews
56 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 23, 2014

The rooms were located around a center recreation area with a nice sized pool, children's play area, and small exercise room, however, this may have contributed to the noise we heard in the hallway & atrium. The rooms had balconies that looked over this area. The hotel was clean and comfortable. The staff seemed a little "hassled" when we checked... More 

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Ogden, Utah
Top Contributor
52 reviews 52 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 19, 2014

This is an older motel that is getting rather run down. Could use a good scrubbing. Tub faucet was busted and toilet leaks on floor. Breakfast very minimal and disappointing. For the price it was average. Front desk really slow.

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Robert E, General Manager at Ramada Plaza Gillette, responded to this review

We regret you had a bad experience at our property. We are conducting an in depth investigation to insure your experience is never repeated. More 

Brighton, Colorado
1 review
5 of 5 stars Reviewed October 18, 2014

Will stay at the Clarion Inn in Gillette wy.every time Im in Gillette ! Room was awesome and clean , and management and staff was very professional and helpful ! really enjoying my stay here, and will return. I recommend this place highly !!!

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1 review
2 of 5 stars Reviewed October 1, 2014 via mobile

I booked my room a week before my stay. When I arrived at 5:00 pm my room was not ready, I was told it would be another 30 minutes. 45 minutes later I was able to check in. Once in my room the hand towels looked like someone washed the floors with them. The next day I came back to... More 

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Robert E, General Manager at Ramada Plaza Gillette, responded to this review

We are researching the situation concerning your recent stay at our property. We accommodate approximately three tour busses per day and unfortunately there may be occasions whereby our turn around time is not as quick as it should be for a guest. We apologize for your difficulties. More 

Phoenix, Arizona
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 22, 2014

I am an Elite Platinum member of the Choice Hotels chain (which means I travel a lot). I read that this hotel was newly renovated so I expected decent accommodations. The view from the lobby/pool/breakfast area was very nice, but the halls and room interiors were dingy. The carpet in our room needed vacuuming. There was just enough room to... More 

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Robert E, General Manager at Ramada Plaza Gillette, responded to this review

Our apologies for not living up to your expectations. We have completed our renovations spending in excess of $2.5 million. More 

Winter Haven, Florida
Top Contributor
51 reviews 51 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 19, 2014

This hotel is under going major renovation so the rooms are being updated with new paint, art, and linens. Room was spacious, comfortable and quiet. Elevator a little slow and along with the halls needs some sprucing up. Pool very large but the temp was a little cool. Whirlpool needed a little cleaning as it was a little cloudy. Breakfast... More 

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Robert E, General Manager at Ramada Plaza Gillette, responded to this review

Dear Guest, Thanks for your comments as we use these to help improve our facility and service. We are presently going through some growing pains and we do sincerely hope if you are again in the area to please give us another chance. More 

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Additional Information about Ramada Plaza Gillette

Address: 2009 S. Douglas Hwy., Gillette, WY 82718 (Formerly Clarion Inn & Convention Center)
Location: United States > Wyoming > Gillette
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Gillette 3*
Number of rooms: 159
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Also Known As:
Clarion Inn And Convention Center
Clarion Hotel Gillette
Clarion Gillette
Gillette Clarion

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