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Ramada Plaza Gillette

3.0 of 5 2009 S. Douglas Hwy., Gillette, WY 82718 (Formerly Clarion Inn & Convention Center)
Best prices for: 1 room 1 guest
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Ramada Plaza Gillette
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Ramada Plaza Gillette
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52 reviews from our community

Traveler rating
    8
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    11
    14
    10
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18
8
4
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed at many hotels in this area when here for work. The staff is professional. Breakfast pretty good, and rooms clean. I like this hotel because after a hard days work, I can drive my truck right next to my hotel room if I ask for an outside room. My only complaint is some of the outside rooms... More 

Review collected in partnership with Ramada

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Robert E, General Manager at Ramada Plaza Gillette, responded to this review

Thank you for mentioning we have rooms available to guests with ease of access to their vehicles. Many of our guests prefer to be in close proximity to their vehicle making their travel a bit easier and more convenient. We hope to see you again when your travels bring you to Gillette. More 

Rapid City, South Dakota
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice facility, room was clean and well appointed. Staff was working very hard to get folks checked in using new software. Best breakfast bar of all places I have stayed. Thank you for a great stay, I will be back often.

Review collected in partnership with Ramada

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Robert E, General Manager at Ramada Plaza Gillette, responded to this review

Thank you for your review. It's great to hear you appreciated the results of our extensive renovation. We hope you will stay with us again. More 

Cheyenne, Wyoming
1 review
3 of 5 stars Reviewed December 20, 2014

- requested confirmation number to be sent to email; called back a day later & asked again - bed frame was loose, but tightened after asking; bed was not made after the frame was tightened

Review collected in partnership with Ramada

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Robert E, General Manager at Ramada Plaza Gillette, responded to this review

Thanks for your comments on your recent stay at our hotel. We regret you experienced some difficulties and we can assure you we view all comments as constructive as they help us improve our service. More 

Dickinson, ND
1 review
3 of 5 stars Reviewed December 15, 2014

CHECK IN WAY A NIGHT MARE. They charged my credit card 2 times and they will not get it fixed right. Very unhappy with how things are done at this hotel.

Review collected in partnership with Ramada

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Robert E, General Manager at Ramada Plaza Gillette, responded to this review

We apologize for your inconvenience. We changed property management systems and for a short period there was some confusion at the front desk. If you are experiencing problems with your card please contact the hotel directly. More 

Pocatello, Idaho, United States
1 review
1 of 5 stars Reviewed December 8, 2014

I am a truck driver, my truck broke down in Gillette WY and I ended up staying at the Ramada Inn (former Clarion). On Dec 1st my debit card was debited $192.24 causing 2 overdraft charges of $31.50 each. When I called the manager she looked it up and determined they over charged me $96.12 and would be crediting that... More 

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Robert E, General Manager at Ramada Plaza Gillette, responded to this review

After an extensive investigation we have found no evidence of fraud. More 

1 review
5 of 5 stars Reviewed November 6, 2014 via mobile

Everything about my stay at The Clarion Inn in Gillette, Wyoming was great. The staff were all very friendly, my room was clean and comfortable, and the event I was there for was a great success. I would definitely stay there again.

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Cle Elum, Washington
2 reviews
1 of 5 stars Reviewed October 28, 2014

I stopped here on my way across the country. The desk clerks were not interested in checking me in, but rarher chatting with their friends. Eventually, one of the clerks offered to help me, but when I stepped to the counter, she immediately turned away to talk with the other clerk. After returning to me, she checked me in while... More 

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Robert E, General Manager at Ramada Plaza Gillette, responded to this review

We are very disappointed to hear of your experience during your recent stay at our hotel. Your experience with our front desk staff is totally unacceptable and we have taken serious steps to make sure no one should be forced to encounter such inattention to the needs of a guest at any time in the future. Thanks for your comments. More 

Top Contributor
63 reviews 63 reviews
56 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 23, 2014

The rooms were located around a center recreation area with a nice sized pool, children's play area, and small exercise room, however, this may have contributed to the noise we heard in the hallway & atrium. The rooms had balconies that looked over this area. The hotel was clean and comfortable. The staff seemed a little "hassled" when we checked... More 

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Additional Information about Ramada Plaza Gillette

Address: 2009 S. Douglas Hwy., Gillette, WY 82718 (Formerly Clarion Inn & Convention Center)
Location: United States > Wyoming > Gillette
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Gillette 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Clarion Inn And Convention Center
Clarion Hotel Gillette
Clarion Gillette
Gillette Clarion

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