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All 21 Gillette hotels

Clarion Inn & Convention Center

3.0 of 5 Hotel   |   2009 S. Douglas Hwy., Gillette, WY 82718
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33%
Ranked #14 of 21 hotels in Gillette
A recent review
5 of 5 stars reviewed yesterday
Jeanette H Bloomsdale, Missouri
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35 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Bloomsdale, Missouri
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I understand that there are some negative reviews, and it was kind of a deterrent, but we decided to go ahead and stay. I think I ran into the Crabby Hotel Clerk - okay - she looks pregnant and is hormonal, but if you had just checked in three busloads of people like another person said was done - you... More

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uk
Top Contributor
88 reviews 88 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed a night here and the first thing that greets you as you walk in to reception is the swimming pool and hot tub. A large number of the rooms circle the pool and hot tub,odd lay out,but it isn't bad. The rooms are a good size and the bed is comfortable,with fridge. The breakfast is a mix of hot... More

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Senior Contributor
42 reviews 42 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Working in the area and staying in Gillette . The hotels ok remodelling some rooms, and the pool is interesting right in the middle of the lobby , fitness room is small . The room is a good king size nice new tv no complaints and friendly staff at front of house .

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Worse hotel stay ever. Arrived at 3 pm did not get room until 6 pm. Reservations made 3 months earlier and paid in full.Rooms not clean and available. Cooks walked out on management night before. Only 1 desk clerk available to check in guests which included 3 bus loads of Chinese tourists. An absolute circus!

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Robert E, General Manager at Clarion Inn & Convention Center, responded to this review

We apologize for the poor service you received during your stay. With our full renovation almost complete we hope to better serve you in the future. More

Kendrick, Idaho
1 review
1 of 5 stars Reviewed 3 weeks ago

There noise level in our room exceeded 100 decibels because of a reception in the lobby. When I called the office I was told there was nothing they could do because. When asked to be moved to another room, I was told there were none available. The party would last until midnight.. The manager was not available either. I paid... More

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Ellensburg, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 23, 2014

Walking into this hotel was cool. There is a big courtyard with a pool, jacuzzi, play area, tables and large breakfast area. This area had obviously been renovated. The rooms were just average, but large. I would suggest if they are going to make things look newer and nicer to also get new sheets, comforters and dust ruffles. This would... More

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Battle Creek Michigan
Top Contributor
68 reviews 68 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed July 20, 2014

After being on the motorcycles all day and extremely tired we were not about to look for another place as we had reservations. It is obvious they are working on the place, but the first room we were given had no lamps - they were still sitting in the hallway...the air did not work. We were given a 2nd room... More

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Robert E, General Manager at Clarion Inn & Convention Center, responded to this review

We sincerely apologize for the situation you encountered at our property. The remodel has been a long time coming but will be complete in approximately three weeks. Hopefully you will visit us during Sturgis and we will do a better job. More

Manchester, NH
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 9, 2014

We should not have stayed here when we found out they were under construction/remodeling. We were traveling cross country with 2 cats, they are a pet friendly hotel. When I checked in there were tools on the counter from some work being done, an unfriendly desk associate who told me the pet charge is a "per pet" policy. I had... More

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Robert E, General Manager at Clarion Inn & Convention Center, responded to this review

Thanks for your review as we use all comments as a training tool to improve our service. We regret your experience concerning pet charges, however, we do welcome all pet owners to our property. Should you ever pass through Gillette again we hope you'll stop again and give us another chance to make it right. More

Phillisburg, Nj
Top Contributor
53 reviews 53 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 7, 2014

As soon as we checked in to this Clarion Inn, we suspected that this must be one of the old Holiday Inn "HoliDome". The indoor pool, dining, fitness center and a playground is loacted in a inddor courtyard around the hotel rooms. We have stayed at multiple "converted HoliDome" around the country owned by various hotel chains (e.g. Ramada Inn,)... More

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Robert E, General Manager at Clarion Inn & Convention Center, responded to this review

Thank you for your comments and your recent stay at our property. Our renovation will be complete within a month and all rooms will have microwaves and refrigerators as well as modernistic furnishings. I hope you will stay with us again on your next trip. More

Minot, North Dakota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 30, 2014

This place is in the middle of doing major renovations and upgrading, so they can't really be berated at this time. However, CRT TV. Really!? Come on, this is the 21st century. And the wi-fi is a nightmare. I had good strong signal, but it just wouldn't keep me signed in. Every time you get logged out, it's a major... More

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Additional Information about Clarion Inn & Convention Center

Address: 2009 S. Douglas Hwy., Gillette, WY 82718
Phone Number:
Location: United States > Wyoming > Gillette
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Inn & Convention Center 3*
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Also Known As:
Clarion Inn And Convention Center
Clarion Hotel Gillette
Clarion Gillette
Gillette Clarion

4 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The beautiful Clarion Inn & Convention Center in the heart of Gillette, WY is clean, comfortable and cozy for your overnight stay or your extended stay. We are a full-service hotel with on-site Italian/American restaurant called Bootlegger's Grill & Speakeasy with a Roaring 20's theme. The restaurant also includes a full bar. The hotel also includes amenities such as newly remodeled free indoor pool, hot tub, steam room, children's play area, business center, fitness center, guest laundry and room service. Free WIFI is available throughout the hotel. The Clarion offers 6 flexible meeting rooms, accommodating up to 350 guests for banquets, receptions, training seminars and special events. A perfect location, just off I-90, exit 126, and close to many shops, restaurants, banking and other services. ... more   less 
Number of rooms
159

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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