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Baymont Inn And Suites Casper East

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480 Lathrop, Evansville, WY 82636/82609 (Formerly Comfort Inn)
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1 room 1 guest
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Baymont Inn And Suites Casper East
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193 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (193)
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    (48)
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    (85)
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    (37)
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    (23)
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Simi Valley, California
1 review
2 of 5 stars Reviewed 2 days ago NEW

Numerous problem: Requested handicapped roll-in shower; did not get it. Coffee maker broken first morning; then repaired. Extra roll of toilet not provided, even though the roll was almost gone. Room not cleaned or made up on two different mornings, even though one of those mornings the housekeeping representative asked if we wanted service. Last morning pancake machine broken.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Fort Washakie, WY
1 review
4 of 5 stars Reviewed 2 days ago NEW

My recent stay was due to tire problems and I had to spend the night without a vehicle. IHOP restaurant was next door and a C-store within walking distance. It made it much more convenient to go eat and to get snacks for the evening. I would recommend this hotel as the staff was very friendly and helpful.

Review collected in partnership with Baymont Inn & Suites

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Gillette, Wyoming
2 reviews
1 of 5 stars Reviewed 1 week ago

Not very good value. Poor maintenance evidenced by the old caulk on the bathroom counter. Lack of professionalism with the cleaning staff. The breakfast area was not kept clean and the eggs were nasty. Problems with the Internet connection. Our favorite part, however, was the king bed.

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PaulaOlson, General Manager at Baymont Inn And Suites Casper East, responded to this review

Thank you for your review. While we are delighted to hear you enjoyed your king bed, we are saddened to hear of the other issues you encountered during your stay. I am curious about the lack of professionalism with our housekeepers, and invite a conversation regarding this matter. I have spoken to our breakfast hostess to ensure there is more... More 

Travelers are raving about these Evansville hotels

Greensboro
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall the experience was okay. The hotel and rooms are a little dated but the staff is very friendly. Wifi could have been a little faster like some of the other hotels in the area. Rooms were decently cleaned and no overall issues. I think the manager is Vanessa and she will take care of any problems you may have... More 

Was this review helpful? Yes
PaulaOlson, General Manager at Baymont Inn And Suites Casper East, responded to this review

Thank you for your review! We strive to ensure our guests experience nothing less than our best, and we are delighted you picked us! I will be sure to pass along your kind words to Vanessa! We hope you will stay with us again on your next trip to Casper, and we look forward to seeing you again soon! Safe... More 

Hot Springs, Arkansas
1 review
2 of 5 stars Reviewed 2 weeks ago

We were visting family in the Casper area and chose the Baymont to stay! One of the main reasons we chose this hotel was for the pool.We had 3 grandchildren we were visiting and wanted them to enjoy the pool. The entire time we were there, the pool was freezing! I really feel I should have been offered some kind... More 

Review collected in partnership with Baymont Inn & Suites

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PaulaOlson, General Manager at Baymont Inn And Suites Casper East, responded to this review

We are saddened to hear that your entire experience with us was less than satisfactory. We have fixed the pool temperature, as it was a bit on the cold side at 79 degrees. We hold our guest's opinions at the highest regards, so we thank you for taking the time to write your review, as well as bringing the pool... More 

Oak Forest, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

The room was clean and breakfast was good. Hallways, especially doors and woodwork, could use washing. Overall, the hotel is clean and staff is friendly.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
PaulaOlson, General Manager at Baymont Inn And Suites Casper East, responded to this review

Thank you for your kind words regarding your stay! Also, we will take your suggestions into strong account, and take a look into the doors and woodwork. We are delighted you enjoyed your stay, and hope to see you again in the near future! Safe Travels! More 

Riverton, Wyoming
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

After arriving late in the evening it took three tries to get a working remote in my room. The toilet in the bathroom had a lot of stains in it. There was also a lamp which had a broken switch. When I checked out in the morning I was told by Vanessa at the front desk that she would check... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Literally watched management belittle the cleaning staff, then watched the staff blame everything they could on a single individual not present. Overheard management requiring cleaning staff to clock out then finish their work off the clock. Old dead air conditioners in the stairwell. Hot tub out of service and empty. Carpet really needs to be replaced. Go ahead, offer me... More 

Was this review helpful? Yes 1
PaulaOlson, General Manager at Baymont Inn And Suites Casper East, responded to this review

Thank you for taking the time to leave you comments. Due to the allegations in your review, I would invite you to contact me directly, as I would never condone the type of behavior you have mentioned witnessing. You can contact the hotel directly, and ask for the General Manager, Paula. I hope to hear from you soon. More 

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