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Casper Lodge

739 Luker Lane, PO Box 246, Evansville, WY 82636 (Formerly Shilo Inn - Casper)
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Casper Lodge
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16 reviews from our community

Traveler rating
    2
    0
    3
    7
    4
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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Laramie, Wyoming
Top Contributor
136 reviews 136 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I do not recommend this place unless the better name brands are full. Very rundown, but they appear to be fixin it up a bit. Safety: My room door would not close unless you pulled real hard on it and questionable patrons hanging out in the parking lot. I did not feel threatened at any time. There are several worse... More 

Was this review helpful? Yes
Casper L, Manager at Casper Lodge, responded to this review

Dear Valued Guest, I am sorry your stay with us was not up to Par. We are doing our best to renovate and change the property for the better. I hope you will choose us again in your travels so that we might have another chance to serve you better. Sincerely, Casper Lodge More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I stayed there last month. The front desk attendant named Mallory was in the back when I arrived. She was sitting at a desk on a tablet or phone. I waited 10 minutes before I was even acknowledged. Seemed very uppity when I was asking about local restaurants, I also asked if there was anything to occupy my time while... More 

Was this review helpful? Yes 1
Casper L, General Manager at Casper Lodge, responded to this review

Dear Valued Guest, I'm sorry to hear that your stay was not hospitable. We appreciate your comment so that we can better serve our customers. We hope that you return to stay with us so that we may better serve you and accommodate you better. Sincerely, Casper Lodge More 

Travelers are raving about these Evansville hotels

Evansville, Wyoming
1 review
2 of 5 stars Reviewed February 14, 2015

My husband and I are staying at the Casper lodge..Super 8, it has been under renovations since we moved in Dec 2014, The pool and spa have been closed since we arrived yet no discount for the inconveniences! The maintenance staff has come in each day to check on things weather it be the chair the mattress or whatever the... More 

Was this review helpful? Yes
Casper L, Front Office Manager at Casper Lodge, responded to this review

Dear Valued Guest, We are very sorry for the inconveniences that our renovations have been causing you. We are doing our best to rectify the situation so that we might serve you better. Once again we are very sorry and we thank you for the feedback. Sincerely, Casper Lodge Staff More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2015 via mobile

There was a problem with our card and Mallory fixed it right away....i would recommend this motel to everyone as long as shes there....rooms were clean and quiet. We will definately visit again ..Thank you Mallory for your hospitality.

Was this review helpful? Yes
Casper L, Guest Relations Manager at Casper Lodge, responded to this review

Dear Valued Guest, Thank you for your great review! We are so glad your stay was satisfactory and we hope to see you again in your travels. We are very proud our customer service was above the mark, thank you again. Sincerely, The Casper Lodge More 

Cheyenne, Wyoming
1 review
5 of 5 stars Reviewed December 28, 2014

at first my daughter and i were a little stand offish at the looks of the place especially after reading the reviews but thankfully it is nowhere near as bad as i thought! super inexpensive and my needs were accommodated extremely well! the best part was the young lady at the front desk named KEELA. she was the sweetest most... More 

Was this review helpful? Yes
Casper L, Public Relations Manager at Casper Lodge, responded to this review

Dear Valued Customer, Thank you so much for your great review! We strive for excellence in Customer Service and I am glad you where satisfied. We look forward to your next visit. Sincerely, Casper Lodge More 

Billings, Montana
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 13, 2014 via mobile

This place is run down and just plain gross. Our room was dirty and the staff was very rude. The room we had was also very out dated with an ancient looking tv. I can handle an older hotel but this place is a joke.

Was this review helpful? Yes 1
Casper L, Guest Relations Manager at Casper Lodge, responded to this review

Dear Valued Guest, Thank you for your review, we are striving to better serve our customers. As you might no we are no longer the Shilo Inn any more and we are in the process on renovations. I'm sorry your experience with us was less the appealing but we hope you come back and give it another chance. I'm sure... More 

Huntington Park, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 31, 2014

I woke up in the middle of the night to use the restroom and while I was sitting, I thought I had heard my parents, either one of them, get up to use it. The knob moved as if someone tried opening the restroom door. I wiped, and flushed went out and they were both asleep. I went to bed... More 

Was this review helpful? Yes 2
Casper L, Guest Relations Manager at Casper Lodge, responded to this review

Dear Valued Guest, Thank you for your review. I can see you stay with us was a bit spooky by your story but I can assure you our hotel in safe and secure. We are in the middle of big renovations and 2015 is going to be big for us. I hotel is on the older side but we are... More 

Glendive, Montana
Top Contributor
57 reviews 57 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed August 19, 2014

"You get what you pay for", applies here. The first 2 times we called, at different times of the day, we were assisted by Anna, who was rude and informed us that there would be plenty of rooms, no need to make a reservation. When I called back the next day and spoke to the manager, she took my reservation... More 

Was this review helpful? Yes 1
Casper L, Guest Relations Manager at Casper Lodge, responded to this review

Dear Valued Guest, Thank you in advance for writing a review for us. Reviews help us better our customer service. in response to your review i would like to share with you that we are updating our facility. We are hoping this major update we are doing will better satisfy our customers. As i am sure you know we are... More 

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 13, 2014 via mobile

I stayed here for a week because of work. We switched rooms like 7 times because the A/C didn't work. The room was really hot. Our shower didn't work in one. Luckily my buddy let me shower in their room. We only got a 10 dollar discount for that night too. Manager is never there. We got blamed for breaking... More 

Was this review helpful? Yes 3
Blue Springs, Missouri
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 4, 2014

We stayed here 6/29 and 6/28, 2014. Called the hotel direct a few days earlier to book the room. The man I spoke with was very nice and helpful. When we arrived check in was fast and easy. I did not have time to read the reviews until after I booked the room so I was concerned. I had stayed... More 

Was this review helpful? Yes 1
Casper L, Guest Relations Manager at Casper Lodge, responded to this review

Dear Valued Guest, Thank you for your review of your stay with us. We are under new owners again and are striving to maintain a satisfactory customer service like you experienced. 2015 is going to be a great year for us with big renovations and fixing the pool. Thank you for your review and we hope to see you again!... More 

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