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All 30 Cheyenne hotels

Cheyenne Marriott Springhill Suites

3.0 of 5 Hotel   |   416 W. Fox Farm Road, Interstate 80 and Exit #362, Cheyenne, WY 82007
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Ranked #10 of 30 Hotels in Cheyenne
A recent review
4 of 5 stars reviewed 2 days ago
WestTexastraveller17 Lubbock, Texas
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163 reviews from our community

Traveler rating
    54
    73
    23
    8
    5
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61
42
13
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Lubbock, Texas
Top Contributor
131 reviews 131 reviews
46 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a good hotel. The room was clean and large, and everything worked. The staff were helpful, and the desk clerk gave us a good recommendation for a restaurant nearby. The hotel is just off I-80 a ways east of the intersection with I-25. It is a bit tricky to find, requiring hitting the right side street off the... More

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Ohio
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The accessible room we spent one night in was large and clean. There was no kitchenette or table and chairs, only a microwave and small fridge on the counter with a bar sink. We were on the street side and it was quite noisy. Bed was comfortable, but sleep quality only 3* because of the noise. Dale said they had... More

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California
Top Contributor
166 reviews 166 reviews
150 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel should have been a lovely experience but was not. The television in our room did not work correctly. The desk person said, "That sometimes happens" and he moved us to another room on another floor. This TV did not work either. This time the desk person decided there was some kind of "magic" he could do with the... More

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Heather D, Guest Relations Manager at Cheyenne Marriott Springhill Suites, responded to this review

Dear Guest, We thank you for responding to our survey and your business.We sincerely apologize for your stay not being a great experience. We will utilize your valuable information and make the necessary changes to improve the hotel experience for all. We want you to know that this is not always the case and hope that you give us another... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed one night (rm 211) & had a king w/a pullout. Usually we love marriott's beds but not this one! The bed hadn't been turned for a while...(the rotation tag showed thru the sheet on mattress & still read jan-jun). The bed sloped on both sides and there was a huge lump down the middle. :( We even tried... More

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Heather D, Guest Relations Manager at Cheyenne Marriott Springhill Suites, responded to this review

Dear Guests, We thank you for taking the time to tell us about your experience a the SpringHill Suites in Cheyenne. We sincerely apologize for your stay not being a great one. We will pass on your valuable comments to the staff and make the necessary changes to improve the hotel experience for all. We want you to know that... More

Redwood City, California
Top Contributor
194 reviews 194 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Desk clerk was friendly. It was clean and the beds were good. The breakfast was free. Free parking. Easy access to downtown. Bathroom and shower were spacious. Having kitchen area was certainly a benefit.

Was this review helpful? Yes 2
Salt Lake City, Utah
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had to cut my trip short in Colorado due to a terrible hotel experience... I got to the hotel a little late, the woman at the desk couldn't have been sweeter! i wish i remembered her name!! the room was great very clean and the bed, OMG I love the Marriott beds! I would stay here again for sure... More

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CO
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 16, 2014

Warm front desk welcome with fast check-in. Free parking. Easy access to downtown for meals. Rooms are decorated tastefully with soothing color pallet. Refrigerator, sink, cabinets for food storage if required. Nice vanity. Very spacious bathroom and shower. Towels and washcloths clean, semi- plush and sparkling white. Bedding very comfortable, clean and adequate (4 for king) pillows on bed. Asked... More

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Heather D, Guest Relations Manager at Cheyenne Marriott Springhill Suites, responded to this review

Dear Guest, Thank you for your comments regarding your experience at the SpringHill Suites-Cheyenne. Your feedback is valuable to us as we use it to make changes where necessary in order to provide our guests with the very best of everything. We are delighted your experience was an exceptional one. We hope you choose to stay with us again when... More

Golden, Colorado
Top Contributor
70 reviews 70 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 16, 2014

We stayed here for 3 nights as a close getaway while our daughter was at camp. The suite was nice, clean, roomy, and comfortable for the two of us, but the bed was too soft for my husband so he slept on the couch. We both use CPAPs when we sleep and there weren't enough available plugs next to the... More

Was this review helpful? Yes
Heather D, Guest Relations Manager at Cheyenne Marriott Springhill Suites, responded to this review

Dear Guests, We thank you for taking the time to responde to our surveys. We will utilize your valuable information and make the necessary changes to improve the hotel experience for all. We sincerely apologize for your stay not being a great experience. We want you to know that this is not always the case and hope that you give... More

california
Top Contributor
141 reviews 141 reviews
45 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed August 14, 2014

I have stayed in numerous Springhill Suite and know what to expect. But for this hotel all I can is it was a place to sleep. First starting with the room design. I had a king with sleeper sofa for tow adults and child. The sofa bed could not open all the way without hitting the bed. I asked for... More

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Heather D, Guest Relations Manager at Cheyenne Marriott Springhill Suites, responded to this review

Dear Guests, Thank you for taking the time to comment about your experience at the Springhill Suites. We are very sorry it was not enjoyable. We are taking steps to correct the issues you spoke of so that we can provide an excellent experience for our guests. We are confused about the sofa bed and the king bed hitting each... More

Connecticut
Top Contributor
99 reviews 99 reviews
71 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed August 7, 2014

The room was spacious and provided all the amenities, including refrigerator and coffee-maker. Windows were well insulated, but the sounds of the highway could still be heard. The thermostat was temperature regulated by a wall switch. Decor was nothing special. The hotel was located on the edge of town.

Was this review helpful? Yes
Heather D, Guest Relations Manager at Cheyenne Marriott Springhill Suites, responded to this review

Dear Guests, We thank you for taking the time to write about your experience at the Springhill Suites-Cheyenne. We are thrilled that you enjoyed yourself. Everything we do is to provide our guests with an excellent experience so your comments are always welcome. We hope you will stay with us again in the future. Thank you for your business. Sincerely,... More

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Additional Information about Cheyenne Marriott Springhill Suites

Address: 416 W. Fox Farm Road, Interstate 80 and Exit #362, Cheyenne, WY 82007
Location: United States > Wyoming > Cheyenne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cheyenne Marriott Springhill Suites 3*
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Also Known As:
Cheyenne Marriott Springhill Hotel Cheyenne
Springhill Suites Cheyenne
Marriott Cheyenne
Cheyenne Springhill Suites

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