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The Historic Plains Hotel

3.0 of 5 1600 Central Avenue, Cheyenne, WY 82001
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The Historic Plains Hotel
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The Historic Plains Hotel
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The Historic Plains Hotel
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356 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Boulder, Colorado
Top Contributor
155 reviews 155 reviews
39 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed 2 weeks ago

See my favorable review of this property in September 2014. We stayed again in October, using Choice points to get the Presidential Suite. Thought it would be fun. Nice room, good bed, plenty of amenities. However, this time the noise was very disturbing. The busy intersection right below the room made it sound like we were trying to sleep during... More 

Was this review helpful? Yes
plainshotel, Guest Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your experience at the Historic Plains Hotel. I'm terribly sorry that we did not meet or exceed your expectations. Your feedback is very important to us as it enables us to better our customer service and accommodations. I will be sure to share your comments with our staff, particularly the front desk staff. I'm sorry that... More 

Melbourne, Australia
Top Contributor
50 reviews 50 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked our visit to Cheyenne, whilst a stop over, thought it was a small town - well, it's a little larger than that. The motel is cared for, ornate and close to some boot statues. On-road parking though, lucky we scored a spot outside. Road trip day 12/40

Was this review helpful? Yes
plainshotel, Guest Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your experience with the Historic Plains Hotel. We greatly appreciate your feedback and we're pleased that you enjoyed your stay with us. Your feedback is important to us as it enables to continue to provide our guests excellent customer service and accommodations. We hope you'll stay with us again soon! More 

Buffalo, Wyoming
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 18, 2014

I wish we could have stayed longer, because there are shops and art galleries that we missed, all within walking distance of this hotel. The location couldn't be better. Walking into the impressive lobby is a step back in time. The ceiling is gorgeous, and the original woodwork and tile are intact. The front desk staff greeted us warmly, and... More 

Was this review helpful? Yes 1
plainshotel, Public Relations Manager at The Historic Plains Hotel, responded to this review

We greatly appreciate your feedback and we will be sure to share it with our staff! Your feedback gives us the opportunity to ensure that our guests will receive the best accommodations and customer service while staying in Cheyenne. As for the elevator, rumor has it that the elevators were purposely designed to be small so the cowboys of yesteryear... More 

Pennsylvania, USA
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 15, 2014

We stayed here while visiting for Cheyenne Frontier Days (CFD) and the location was great. Being in town and close to restaurants and the shuttle service was convenient. However, our room and bathroom was a bit outdated and the noise from the street was horrible. It seemed like the walls/windows were paper thin. Our room for our family of four... More 

Was this review helpful? Yes
plainshotel, Public Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for taking the time to share your experience at the Historic Plains Hotel. We greatly appreciate your feedback as it helps us to continue to offer our guests the best accommodations and customer service. We will be sure to share your thoughts and comments with our staff. We hope you'll stay with us again soon! More 

Saint Paul, Minnesota
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 15, 2014

The Historic Plains Hotel is located right in the center of downtown Cheyenne. It is close to shopping and several eating establishments. The lobby is welcoming and nicely decorated. The staff were friendly and helpful. The onsite restaurant and bar was comfortable and the food was good. My room was on the small side but comfortable. I chose the Plains... More 

Was this review helpful? Yes
plainshotel, Public Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your feedback about your stay at the Historic Plains Hotel. We greatly appreciate it as it helps us to continue to offer our guests the best accommodations and customer service. We will be sure to share your positive feedback with our staff. Thank you again for staying at the Historic Plains Hotel, and we hope you'll... More 

Duluth, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 13, 2014

We started going to the Plains Hotel in downtown Cheyenne because it's dog friendly. It's like going to a museum, with Native American art work, archival photography, a great gift shop, restaurant, and an elevator purposely built small so cowboys couldn't get their horses up to their rooms. Close to a great western wear store, cinema, and plenty of bars,... More 

Was this review helpful? Yes
plainshotel, Public Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your positive feedback on your experience at the Historic Plains Hotel! We greatly appreciate our guests taking the time to share their thoughts and comments about their stay with us. It also gives us the opportunity to continue to offer our guests the best accommodations and customer service. We hope you'll stay with us again soon! More 

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 13, 2014

I wanted to love this hotel. It's location to where we needed to be was perfect. It's noise level not so good. The maids spent the better part of the day blasting music while cleaning the whole 2nd floor. When they weren't laughing and talking to each other across the hallway that is. My son was sick and needed to... More 

Was this review helpful? Yes 1
plainshotel, Public Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your experience at the Historic Plains Hotel. We are deeply sorry to learn that we did not meet your expectations. We will share this information with our staff, particularly the front desk and housekeeping staff. Your feedback is very important to us as it will assist us in improving our customer service and accommodations for our... More 

Cheyenne, Wyoming
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2014

We were in Cheyenne, for the annual Xmas Parade, 1st Saturday after, Thanxgvg. Hoilding true to tradition: it was colder than hell,but The Parade just gets better. It was also nice to walk the block from our spot, to our Hotel. We wandered in for a Fabulous meal in the Capital Grill, and took the elevator home. Whoops the elevator... More 

Was this review helpful? Yes
plainshotel, Guest Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for the positive feedback and sharing your experience! We greatly appreciate all feedback that we receive from our guests as it helps us to continue to offer superior service and the best accommodations. Our elevator is up and running now, too! We look forward to having you stay with us again! And thank you for your thoughts! More 

1 review
5 of 5 stars Reviewed November 9, 2014

I knew Cheyenne was above 6000ft. What I didn't know was how close it brought me to heaven. The location of the white plains hotel offered stunning views of the city. The Native American decor was unforgettable. Although there was no fitness center, the stairs provided a unique form of exercise. The fully opening windows in our room provided a... More 

Was this review helpful? Yes
plainshotel, Sales Administrator at The Historic Plains Hotel, responded to this review

Thank you for sharing your positive feedback about the Historic Plains Hotel. Your feedback is important to us as it enables us to continue providing our guests with excellent customer service and great accommodations. We enjoyed reading your comments as we enjoy working in a national historic landmark that is so rich in history and stories of yesteryear. The hotel... More 

Henderson, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed November 5, 2014

I was booked at this property on business by my employer, so I did not have my choice of where I was staying. That being said, it was a mixed experience, some bad, some good, so it balanced out to average. I had a 3rd floor room, near the back of the hotel. There was no view to speak of,... More 

Was this review helpful? Yes
plainshotel, Guest Relations Manager at The Historic Plains Hotel, responded to this review

Thank you for sharing your experience at the Historic Plains Hotel. We greatly appreciate your feedback as it enables us to work with our staff at improving our customer service and accommodations. We're glad that you had an overall positive experience with us, but we apologize for any expectations that were not met such as how your room was presented... More 

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Additional Information about The Historic Plains Hotel

Address: 1600 Central Avenue, Cheyenne, WY 82001
Phone Number:
Location: United States > Wyoming > Cheyenne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Historic Plains Hotel 3*
Number of rooms: 130
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Also Known As:
Historic Plains Hotel
Historic Plains Cheyenne

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