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Americas Best Value Inn & Suites Cheyenne

2.0 of 5
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2512 West Lincoln Way, Cheyenne, WY 82001 (Formerly Express Inn)
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Americas Best Value Inn & Suites Cheyenne
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Ranked #12 of 30 Hotels in Cheyenne
A recent review
3 of 5 stars reviewed 1 week ago
B Alice T Wyoming
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105 reviews from our community

Traveler rating
    33
    27
    27
    13
    5
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26
26
11
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wyoming
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Well, mostly I'd have to say it was ok. I stayed here because I read good reviews. But I'm not 100% sure why. It was ok - clean enough, room nice enough. But it had a lot of very strict rules that made me wonder a little about what their clientele was like. I am always put off by that... More 

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Brigham City, Utah, United States
Top Contributor
68 reviews 68 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We actually stay here quite often, but our last stay when we reserved our room we also asked them to hold 5 other rooms as more family would be coming in. Not only did they hold the rooms, but they made sure that we where all in close proximity of each other. As we were all there for a funeral... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had always heard bad things aBout this hotel from before it was an americas best. But decided to give it a chance and loved it. Not only was staff helpful and friendly but it is a beautiful hotel for the price. Loved the pool and hot tub. And the layout of the building/lobby was very pretty as well. Definitely give... More 

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Minneapolis, Minnesota, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 18, 2015

We enjoyed our stay here. We had a 1-king-bed room, which was clean and neat. It was very affordable and met our expectations. Great and helpful service at the front desk. The breakfast was basic but good (coffee, cereal, toast/ toaster waffles, fruit, juice) - the breakfast area was being renovated during our stay. There is an Outback Steakhouse around... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed January 12, 2015 via mobile

The room was ok. Nothing fancy but clean and the bed was nice. Thought all was good until I checked my account balance to find they had charged my card twice for one night. I verified my folio sheet was only for one night, called and was told the manager would have to call me. They said she would be... More 

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Julius H, General Manager at Americas Best Value Inn & Suites Cheyenne, responded to this review

Dear guest, Thank you for choosing ABVI, I do apologize for the lack of punctuality on our part regarding the charge which we refunded. We appreciate your patience and I have addressed the issue to the staff. Regardless of the type of issue your concerns are our top priority. I hope you will give us another opportunity in the future,... More 

Saskatchewan
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 2, 2015

This hotel is pretty good. With 5 in our family, they offered us a family suite - 2 king beds and a pull out couch for about $100. The room was spacious and the beds were comfy. The free breakfast wasn't anything special. Nothing hot. Just cereal and toast, etc. Good enough for a quick stop along the way to... More 

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Portland, Oregon
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2014

I had an extended stay in Cheyenne, Wyoming, and needed a reasonably priced place to stay. I figured I would have to give up comfort and cleanliness for a better rate. I found a holiday deal at America's Best Value Inn and was pleasantly surprised by my room. The staff is very friendly, the room was clean and well maintained,... More 

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Boise, Idaho
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 21, 2014

I have stayed in Cheyenne on several occasions. This was the first time I traveled with my dog and decided to stay at ABV. The room is very clean, the staff is genuinely friendly and dedicated to guest comfort. The room's handyman work is questionable. But at half the price and twice as clean -- well worth it!

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Plains, Montana, United States
1 review
4 of 5 stars Reviewed December 12, 2014

We enjoyed staying at this property. The rooms are spacious and nicely appointed. However, the lady at the front desk (both on arrival and checkout) seemed to be put out by having to service customers. Does it really take that much to display a smile and cheerful attitude?

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Julius H, General Manager at Americas Best Value Inn & Suites Cheyenne, responded to this review

Dear Guest, I'm truly glad to hear that you enjoyed your stay our hotel! In regards to the front desk situation, I reminded our front desk staff to make sure to welcome and send off our guests with a smile a few minutes ago. Having to travel so frequently I understand how a simple smile can make a difference. Thank... More 

Eustis, Florida
Contributor
18 reviews 18 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 6, 2014

First off I need to let people know that there are train tracks across the road but you cannot hear them from your room. I had a suite that was facing the tracks and never heard the train blow it's horn. The other hotels about 2 miles down the road are close to wear you would cross the tracks so... More 

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Julius H, General Manager at Americas Best Value Inn & Suites Cheyenne, responded to this review

Dear Guest, Thank you for the wonderful review! Those are excellent tips! More 

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