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Holiday Inn Cheyenne/I-80

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204 West Fox Farm Road, Cheyenne, WY 82007
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Holiday Inn Cheyenne/I-80
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169 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Cheyenne/I-80
See the most recent reviews
North Beach, Maryland
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed May 24, 2015

We only stayed one night but the front desk was very helpful. We had not planned to stay in Cheyenne but due to bad weather, we had to make a detour. The Staff was great about were to go and eat. Room was clean and comfortable with free Wifi. They had food service and a Bar. It was a pleasant... More 

Was this review helpful? Yes 1
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Loulou215, Thank you so much! I am so glad to hear you enjoyed your stay! Although it was not planned I am thankful that we got the opportunity to provide you the best service. I will be sure to pass your review on to the front desk to let them know how well they are doing. I am also... More 

Charing, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 22, 2015

Very large rather impersonal hotel. Two standard beds, rather uncomfortable to say the least. Had to get our rental car changed and trying to get an outside line was a nightmare but once done the front desk were very helpful with arranging swap over. Restaurant was pretty average and could have done without the waitress saying "Absolutely" to everything we... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear lanky64, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to know that you have liked the Gin & Tonic in the bar and regarded our front desk very... More 

Leuven, Belgium
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed May 18, 2015

I only stayed here one night. I got booked last minute and they did not have my reservation in their system. Luckily they still had rooms though and I was given one after providing proof. Luggage seevice was so slow. After 20min waiting I eventually went to get my own bag myself. The room was ok, but smelled stuffy as... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Ilse v, We appreciate you writing a comment regarding your stay. It is good to know that you found our rooms to be clean. We regret that you received a service which was below your expectations. Our apologies for the inconvenience. Your review has been forwarded to our management and will be considered for future improvements. Again, thank you... More 

Charlotte
Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 3, 2015

I returned to the Holiday Inn/ Cheyenne recently while heading to Sacramento, CA. My stay here last summer was less than satisfactory. Just the opposite this time. Good to excellent communication with the staff and the room was quite acceptable. Didn't use the superb 'Room Service' this time; perhaps on the next visit.

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Joby1956, Thank you for taking the time to write a review regarding your recent stay in Cheyenne, WY. I am so happy that you were willing to give us another opportunity and that your stay this time was excellent. I am happy that you found comfort and cleanliness in your room and that your communication with the staff was... More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 27, 2015

After stoping in at a descent time, check in was quick and simple. I put my stuff in the room and immediately hit the bar for food and a beer. All I have to say is the food and service was epic awesome, Trish was excellent at her job. With the up selling and the immediate service. Woke in the... More 

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Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed February 3, 2015

We were here for less than 8 hours. I wanna say one bed was more springy than the other. So my 2 year old and I slept on the loud bed and husband slept on the quieter bed, didn't think we had to think about how different the two beds were and figuring out who should sleep where due to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Jenniferlita W, Thank you for taking the time to share your thoughts regarding your stay at our hotel. We strive to offer our guests a comfortable stay with high levels of service. However, it is regrettable that the bed condition fell below your expectation. We take all of the reviews we receive very seriously as they allow us to... More 

Brooklyn, NY
Level Contributor
64 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed December 18, 2014

Excellent place to stay in Cheyenne. Short drive to town, secure. Staff is friendly and courteous. I ended up staying for dinner and had a great meal at the bar. Rooms are roomy, hotel is quiet. The one issue I had was that I had ordered room service for breakfast and it never arrived. When I called about it they... More 

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JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear BrkIn71, Thank you so much for taking the time to write me a review regarding your recent stay in Cheyenne, WY. I am glad to hear that you enjoyed your stay and that your room gave you the space you wanted and that my staff were all friendly and courteous. I am also pleased to hear that your dinner... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 21, 2014

Hotel Staff was friendly and nice. Room was okay. Not alot of TV channels. Beds were not very confortable. The conference I attended was good and the temperature in the rooms was good. The hotel bar was over priced. Overall okay.

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Gr8tdivide2, Thank you so much for taking the time to write me a review about your experience in my Cheyenne, WY hotel. I am so happy that my staff were friendly and nice and that you had a good conference. I however am sorry that you found the room was only okay and that the bed was not as... More 

kitchener, Ontario, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed November 20, 2014

all the furniture in the room is chipped and worn. can hear highway noise. was put in a ground floor room and am constantly woken up by drunk people standing around smoking outside the window of my room. my room is adjacent to an exit. this hotel is substandard compared to other holiday inns i have stayed in accrose the... More 

Was this review helpful? Yes 1
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Emover, First of all, thank you so much for taking the time to write me a review regarding your stay at my hotel in Cheyenne, WY. I am so sorry to hear that the quality of the rooms did not meet your standards and I am so sorry that you felt as though the noise level was far too... More 

Clearfield, Utah
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed November 11, 2014 via mobile

We stayed here one night. It is a very basic room, clean, but nothing fancy. It could definitely use new carpet, but nothing too serious. A little pricey and no breakfast included. I would stay here again if I had to.

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear 4kidsandcrazy, Thank you so much for taking the time out of your busy life to let me know how your stay was here in Cheyenne, WY. I am glad you enjoyed your stay for the most part however I am sorry that you were not 100% satisfied with the quality of the rooms and the prices you paid. I... More 

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