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Holiday Inn Cheyenne/I-80

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204 West Fox Farm Road, Cheyenne, WY 82007
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Holiday Inn Cheyenne/I-80
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180 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Cheyenne/I-80
See the most recent reviews
Gallup, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

This is an older property with very few King beds available. We called Kate as we were traveling. Front Desk person was so personable when we checked in. Mold in shower and dirty drop ceilings in entrance and hallways Have done only minor improvements, aong way to go. Go to Comfort Inn across the street, looks much nicer and newer... More 

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Sharon E, First of all thank you so much for your feedback and for your stay. I am so incredibly sorry to hear that you did not have a good stay with us. I can assure you that your feedback is valuable and I will be looking into the issues you discovered, and getting them resolved. Although you did... More 

Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The Room was clean, but it smelled stale. There was only one elevator working and I always had to wait for it. The Price was fine. The Staff was friendly. This hotel shows its age, especially in the common areas, elevator and the hall ways. I will say that the bed was clean and comfortable and that is really all... More 

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Fritz B, Thank you so much for the time you have taken to give us feedback. I am so happy that you found cleanliness and comfort in your room and that you found the price of your room to be fine. I will definitely inform my staff that they did a great job with you. I am however sad... More 

Saint Louis, Missouri
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Extremely convienent location traveling I-80. We did not use many ammenities (pool only), but everything seemed nice. Cheyenne seemed to be an industial based town, a little bit rough around the edges.

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Paul G, Thank you so much for taking the time to write a review regarding your recent stay. I am so happy to hear that you enjoyed your stay and that you got some use out of our pool. Next time you visit stop in our Restaurant or Lounge, we'd love to have you again. Hope your trip went... More 

1 review
5 of 5 stars Reviewed June 28, 2015 via mobile

Beautiful and welcoming! The check in staff was friendly and helpful! We visited the very unique bar and restaurant twice and received wonderful service! I always choose Holiday Inn as my 1st choice when traveling there are no surprises!

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Debbie P, First of all thank you for your time and I am so happy to hear that you had a wonderful experience with us! I will definitely let my staff know that they are doing a fantastic job! I am glad you got the chance to visit our restaurant and lounge and that you received excellent service in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2015 via mobile

Stayed as part of a 50 yr wedding anniversary party. Check in was fast & staff very friendly & accommodating. Room very clean & comfortable. Food & staff at party very good!!! Would definitely recommend this holiday inn to friends & family!!

Was this review helpful? Yes 1
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Merrymary16, Good Morning! I want to thank you for taking the time to write a review regarding your recent stay. I am so happy to hear that you enjoyed the 50th Wedding Anniversary that took place; we were so excited to have you! I am thrilled to hear that your experience was friendly, accommodating and that you found comfort... More 

Cheyenne, Wyoming
3 reviews
2 of 5 stars Reviewed June 15, 2015

We are frequent guests of Holiday Inn throughout the U.S. This one is pretty run down and in sore need of renovation. Carpet, walls, bathrooms, furniture worn out. Missing some services that other Holiday Inns offer, such as in room refrigerator/microwave, discounts on in house dining, electrical A/C problems.

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Lou, Thank you so much for your time and I can assure you that your thoughts are very valuable. I thank you for taking the time to write a review and I hope that in the future you will give us another try to show you how great we can be. I am so sorry to here that you... More 

Travelers are raving about these Cheyenne hotels

Chicago, Illinois
Level Contributor
228 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 9, 2015 via mobile

Stayed here once again on one of my many business trips to Cheyenne. Building is really starting to date itself and is really in a neat for a facelift inside and out. One of the elevators was out of service for my entire last stay. This week it was working, for in and it stuck after it stopped on the... More 

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Bruce G, First of all I would like to thank you for your stay and taking the time to write a review regarding your recent stay in Cheyenne, WY. I am so sorry that you experienced some difficulties with the elevators during your stay, I can assure you we are working on getting this issue fixed. Although the elevators... More 

Albuquerque, New Mexico
Level Contributor
365 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 442 helpful votes
1 of 5 stars Reviewed June 8, 2015

Was looking for a hotel in Cheyenne and found a better price at one of the other sites than what IHG had listed, but booked with their site anyways since they offered the Best Price Guarantee. Holiday Inn / IHG did NOT honor this and I was stuck paying a higher rate. I stay at Holiday Inn about 12-15 nights... More 

Was this review helpful? Yes 1
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Bruce P, Thank you for your feedback. It is our policy to honor the Best Price Guarantee when a guest books within the policies and restrictions of that guarantee. I would be happy to review your reservation with additional information on the other websites you speak of. The rates on hotel rooms will fluctuate throughout the day and sometimes... More 

Kaukauna, Wisconsin
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 26, 2015

We stayed here for 3 days visiting family in town. Checking in and getting a room was fine. Rooms - our was a king bed - were nice and roomy. Bed was comfortable with lots of very nice pillows. There was a microwave and fridge, as well as a coffee maker. It was updated with a flat screen TV. Pool... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Dawn L, Thank you for your recent stay with us and reviewing our property. It is very pleasing to know that you found the bed comfortable. On the other hand, I am sincerely sorry for the unsatisfactory service you received from the restaurant staff. I assure you that every comment, no matter how small, is taken very seriously as... More 

North Beach, Maryland
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed May 24, 2015

We only stayed one night but the front desk was very helpful. We had not planned to stay in Cheyenne but due to bad weather, we had to make a detour. The Staff was great about were to go and eat. Room was clean and comfortable with free Wifi. They had food service and a Bar. It was a pleasant... More 

Was this review helpful? Yes 1
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Loulou215, Thank you so much! I am so glad to hear you enjoyed your stay! Although it was not planned I am thankful that we got the opportunity to provide you the best service. I will be sure to pass your review on to the front desk to let them know how well they are doing. I am also... More 

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