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Holiday Inn Cheyenne/I-80

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204 West Fox Farm Road, Cheyenne, WY 82007
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Holiday Inn Cheyenne/I-80
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Holiday Inn Cheyenne/I-80
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170 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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4 of 5 stars Reviewed 2 days ago NEW via mobile

Front desk was extremely competent and helpful. Free shuttle to downtown! Room was very nice. Seemed to be some issues with enough help in restaurant at breakfast. Some people just left. Waitress was nice but was flustered with amount of help she was getting or not getting!!

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Level Contributor
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Furnishings outdated and commodes do not quit running when flushed unless you reach into the tank and adjust. It would run all night if you didn't adjust. TVs outdated and picture is very poor quality. No complimentary breakfast. Very noisy all night!

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Travelers are raving about these Cheyenne hotels

Gallup, New Mexico
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

This is an older property with very few King beds available. We called Kate as we were traveling. Front Desk person was so personable when we checked in. Mold in shower and dirty drop ceilings in entrance and hallways Have done only minor improvements, aong way to go. Go to Comfort Inn across the street, looks much nicer and newer... More 

Was this review helpful? Yes
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The Room was clean, but it smelled stale. There was only one elevator working and I always had to wait for it. The Price was fine. The Staff was friendly. This hotel shows its age, especially in the common areas, elevator and the hall ways. I will say that the bed was clean and comfortable and that is really all... More 

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Fritz B, Thank you so much for the time you have taken to give us feedback. I am so happy that you found cleanliness and comfort in your room and that you found the price of your room to be fine. I will definitely inform my staff that they did a great job with you. I am however sad... More 

Saint Louis, Missouri
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Extremely convienent location traveling I-80. We did not use many ammenities (pool only), but everything seemed nice. Cheyenne seemed to be an industial based town, a little bit rough around the edges.

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Paul G, Thank you so much for taking the time to write a review regarding your recent stay. I am so happy to hear that you enjoyed your stay and that you got some use out of our pool. Next time you visit stop in our Restaurant or Lounge, we'd love to have you again. Hope your trip went... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful and welcoming! The check in staff was friendly and helpful! We visited the very unique bar and restaurant twice and received wonderful service! I always choose Holiday Inn as my 1st choice when traveling there are no surprises!

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JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Debbie P, First of all thank you for your time and I am so happy to hear that you had a wonderful experience with us! I will definitely let my staff know that they are doing a fantastic job! I am glad you got the chance to visit our restaurant and lounge and that you received excellent service in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed as part of a 50 yr wedding anniversary party. Check in was fast & staff very friendly & accommodating. Room very clean & comfortable. Food & staff at party very good!!! Would definitely recommend this holiday inn to friends & family!!

Was this review helpful? Yes 1
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Merrymary16, Good Morning! I want to thank you for taking the time to write a review regarding your recent stay. I am so happy to hear that you enjoyed the 50th Wedding Anniversary that took place; we were so excited to have you! I am thrilled to hear that your experience was friendly, accommodating and that you found comfort... More 

Cheyenne, Wyoming
3 reviews
2 of 5 stars Reviewed 3 weeks ago

We are frequent guests of Holiday Inn throughout the U.S. This one is pretty run down and in sore need of renovation. Carpet, walls, bathrooms, furniture worn out. Missing some services that other Holiday Inns offer, such as in room refrigerator/microwave, discounts on in house dining, electrical A/C problems.

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Lou, Thank you so much for your time and I can assure you that your thoughts are very valuable. I thank you for taking the time to write a review and I hope that in the future you will give us another try to show you how great we can be. I am so sorry to here that you... More 

Chicago, Illinois
Level Contributor
184 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here once again on one of my many business trips to Cheyenne. Building is really starting to date itself and is really in a neat for a facelift inside and out. One of the elevators was out of service for my entire last stay. This week it was working, for in and it stuck after it stopped on the... More 

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Bruce G, First of all I would like to thank you for your stay and taking the time to write a review regarding your recent stay in Cheyenne, WY. I am so sorry that you experienced some difficulties with the elevators during your stay, I can assure you we are working on getting this issue fixed. Although the elevators... More 

Albuquerque, New Mexico
Level Contributor
347 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 433 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Was looking for a hotel in Cheyenne and found a better price at one of the other sites than what IHG had listed, but booked with their site anyways since they offered the Best Price Guarantee. Holiday Inn / IHG did NOT honor this and I was stuck paying a higher rate. I stay at Holiday Inn about 12-15 nights... More 

Was this review helpful? Yes 1
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Bruce P, Thank you for your feedback. It is our policy to honor the Best Price Guarantee when a guest books within the policies and restrictions of that guarantee. I would be happy to review your reservation with additional information on the other websites you speak of. The rates on hotel rooms will fluctuate throughout the day and sometimes... More 

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