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Holiday Inn Cheyenne/I-80

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204 West Fox Farm Road, Cheyenne, WY 82007
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Holiday Inn Cheyenne/I-80
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Holiday Inn Cheyenne/I-80
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159 reviews from our community

Traveler rating
    21
    47
    47
    21
    23
See reviews for
27
41
14
40
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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North Beach, Maryland
Top Contributor
70 reviews 70 reviews
11 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed yesterday NEW

We only stayed one night but the front desk was very helpful. We had not planned to stay in Cheyenne but due to bad weather, we had to make a detour. The Staff was great about were to go and eat. Room was clean and comfortable with free Wifi. They had food service and a Bar. It was a pleasant... More 

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Charing, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very large rather impersonal hotel. Two standard beds, rather uncomfortable to say the least. Had to get our rental car changed and trying to get an outside line was a nightmare but once done the front desk were very helpful with arranging swap over. Restaurant was pretty average and could have done without the waitress saying "Absolutely" to everything we... More 

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Leuven, Belgium
Top Contributor
57 reviews 57 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I only stayed here one night. I got booked last minute and they did not have my reservation in their system. Luckily they still had rooms though and I was given one after providing proof. Luggage seevice was so slow. After 20min waiting I eventually went to get my own bag myself. The room was ok, but smelled stuffy as... More 

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Charlotte
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I returned to the Holiday Inn/ Cheyenne recently while heading to Sacramento, CA. My stay here last summer was less than satisfactory. Just the opposite this time. Good to excellent communication with the staff and the room was quite acceptable. Didn't use the superb 'Room Service' this time; perhaps on the next visit.

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Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 27, 2015

After stoping in at a descent time, check in was quick and simple. I put my stuff in the room and immediately hit the bar for food and a beer. All I have to say is the food and service was epic awesome, Trish was excellent at her job. With the up selling and the immediate service. Woke in the... More 

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Senior Contributor
34 reviews 34 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 3, 2015

We were here for less than 8 hours. I wanna say one bed was more springy than the other. So my 2 year old and I slept on the loud bed and husband slept on the quieter bed, didn't think we had to think about how different the two beds were and figuring out who should sleep where due to... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Jenniferlita W, Thank you for taking the time to share your thoughts regarding your stay at our hotel. We strive to offer our guests a comfortable stay with high levels of service. However, it is regrettable that the bed condition fell below your expectation. We take all of the reviews we receive very seriously as they allow us to... More 

Brooklyn, NY
Top Contributor
64 reviews 64 reviews
36 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed December 18, 2014

Excellent place to stay in Cheyenne. Short drive to town, secure. Staff is friendly and courteous. I ended up staying for dinner and had a great meal at the bar. Rooms are roomy, hotel is quiet. The one issue I had was that I had ordered room service for breakfast and it never arrived. When I called about it they... More 

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JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear BrkIn71, Thank you so much for taking the time to write me a review regarding your recent stay in Cheyenne, WY. I am glad to hear that you enjoyed your stay and that your room gave you the space you wanted and that my staff were all friendly and courteous. I am also pleased to hear that your dinner... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
3 of 5 stars Reviewed November 21, 2014

Hotel Staff was friendly and nice. Room was okay. Not alot of TV channels. Beds were not very confortable. The conference I attended was good and the temperature in the rooms was good. The hotel bar was over priced. Overall okay.

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JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Gr8tdivide2, Thank you so much for taking the time to write me a review about your experience in my Cheyenne, WY hotel. I am so happy that my staff were friendly and nice and that you had a good conference. I however am sorry that you found the room was only okay and that the bed was not as... More 

kitchener, Ontario, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 20, 2014

all the furniture in the room is chipped and worn. can hear highway noise. was put in a ground floor room and am constantly woken up by drunk people standing around smoking outside the window of my room. my room is adjacent to an exit. this hotel is substandard compared to other holiday inns i have stayed in accrose the... More 

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JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Emover, First of all, thank you so much for taking the time to write me a review regarding your stay at my hotel in Cheyenne, WY. I am so sorry to hear that the quality of the rooms did not meet your standards and I am so sorry that you felt as though the noise level was far too... More 

Clearfield, Utah
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 11, 2014 via mobile

We stayed here one night. It is a very basic room, clean, but nothing fancy. It could definitely use new carpet, but nothing too serious. A little pricey and no breakfast included. I would stay here again if I had to.

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JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear 4kidsandcrazy, Thank you so much for taking the time out of your busy life to let me know how your stay was here in Cheyenne, WY. I am glad you enjoyed your stay for the most part however I am sorry that you were not 100% satisfied with the quality of the rooms and the prices you paid. I... More 

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