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Holiday Inn Cheyenne/I-80

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204 West Fox Farm Road, Cheyenne, WY 82007
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1 room 1 guest
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Holiday Inn Cheyenne\/I-80
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192 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Roy, Utah
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago NEW

The lobby gives a decievingly incredible 1st impression. The part of the hotel where the rooms are located is separate, connected by a hallway. That part does not measure up. It is clearly an older hotel that has been updated, not remodeled. Remodeled would mean new doors, bathrooms and the like, these received yet another layer of paint on a... More 

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Heather S., First of all I want to think you for your stay and for taking the time to provide us with feedback regarding your recent stay. I am so sorry that you were not impressed with our facility and I am terribly sorry that you do not agree with the ratings given. I do apologize that you didn't... More 

Glasgow, United Kingdom
Level Contributor
114 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Looks good from outside and reception area was nice. Room was fine, bed and pillows were God and excellent shower and no real no noise overnight which was helpful. However the whole hotel area was tired and in need of invetsmeyand good staff training and some motivation. Avoid eating in the restaurant, my single main course and three sue orders... More 

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear jch0, First of all, thank you for your stay. I am so happy to hear that you found comfort in your room and that you were able to get much needed rest, and enjoyed your shower. I am however so sorry that our restaurant customer service was lacking and I can assure you that I will be speaking with... More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

Holiday Inn is just a favorite of mine from the old days, so I'm probably biased. Rooms with the real franchise are all pretty standard.This location has felt the love, could use a little freshening up. My room was perfect though-6th floor and very quiet. I would of course recommend reservations to speed the check-in process. It can be uncharacteristically... More 

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Andy T, Thank you so much for the time you have taken regarding your recent stay in Cheyenne, WY. I want to thank you for your stay and your comments. I am so happy that you enjoyed your room and were able to find comfort and rest during your travels. I would like to apologize for the lack of... More 

Minnesota
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently were traveling through Cheyenne, WY by motorcycle when our friends were in an accident. This hotel and their management could not have been nicer or more helpful. Their shuttle pick our friends up from the hospital and and delivered them where they needed to be. The rooms were wonderful as well. Breakfast in their restaurant was excellent!

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear ontheroadagain053, Thank you so much for your stay and for taking the time to write a review regarding your recent stay in Cheyenne, WY. I am so sorry to hear about your friends and I hope they are doing well. I am glad we were able to assist you and hopefully you were able to get some much needed... More 

Provo, Utah
1 review
5 of 5 stars Reviewed 2 weeks ago

I was moving across the country in a U-haul truck, and spent my last night on the road at the Holiday Inn in Cheyenne. I need to mention that I was traveling for days in this thing with my cat; she despises cars with every fiber of her being, and just minutes before pulling into Cheyenne, she crawled from her... More 

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear HallyMcllr, Thank you so much for your comments! I am so sorry to hear about your cat, they can be very full of revenge. I am however so happy that you stopped to see us and that we were able to help you get cleaned up and comfortable. I am glad you got the chance to take advantage of... More 

Cheyenne
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel is average at best. There's a real old and antiquated feel about the entire hotel. It's almost like this establishment has lost touch with providing an excellent guest experience. Not the hotel it used to be. I imagine it really gets business for its close proximity to the interstate and Cheyenne Frontier days. The service is poor. I... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Abel M, First of all, thank you for the time you have taken to write a review about your recent stay in Cheyenne, WY. I am so sorry to hear about the confusion with your room choice and how the situation was handled by the front desk staff. I also want to apologize for the lack of customer service... More 

Travelers are raving about these Cheyenne hotels

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Arrived in the evening and the girl at the check- in desk didn't explain anything about hotel facilities. She handed us the keys and nothing else. I asked about wifi and she told me the code was written down on the paper holding the key. No brief mention of where the breakfast room is situated and breakfast times. No mention... More 

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear M C, Thank you for the time you have taken to write a review regarding your recent stay in Cheyenne, WY. I am so sorry to hear that your arrival was not satisfactory. I do apologize for the lack of information provided to you and I can assure you I will be taking the time to discuss those arrival... More 

Stockton, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is very beautifully decorated on the inside with a large stone fireplace and local cultural artwork. The room was clean (which is of the utmost importance to me) and the front desk staff couldn't have been friendlier! I would definitely recommend staying here if passing through Cheyenne!

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Vanessa D, Thank you so much for the time you have taken to write a review regarding your recent experience in Cheyenne, WY. I am so happy to hear that to enjoyed your stay with us and I am also happy that you found the hotel to be beautifully decorated. I hope you got the rest you were looking... More 

Branson, Missouri, United States
Level Contributor
6 reviews
3 of 5 stars Reviewed July 30, 2015

The room was a nice size and included a sofa. It had an odor that was not the most pleasant. The overall look of the room was a little dated and just not as clean looking as we are used to.It had a lot of water pressure in the shower. It just was not light and bright

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear Charles H, First of all, thank you for your stay and for taking the time to write a review regarding your recent stay. I am sorry that you felt the rooms were a bit out dated; I hope you still were able to get some rest during your travels. I also hope you got a moment to check out... More 

SASKATOON
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 27, 2015

Room was a bit dated. The front desk staff were very friendly and professional. The room was very clean and the bed was comfortable. Ask for a room at the south end of the building away from the I80. Safeway is about 2 blocks south.

Was this review helpful? Yes
JenThayer, General Manager at Holiday Inn Cheyenne/I-80, responded to this review

Dear 2travelinghobbits, Thank you so much for taking the time to write a review regarding your recent visit in Cheyenne, WY. I am so happy that you found comfort in your room and that you were able to get some rest. I am also happy to hear that the front desk staff was very friendly and professional. I will be... More 

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