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Parkway Plaza Hotel & Convention Centre

123 West E Street, Casper, WY 82601
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Parkway Plaza Hotel & Convention Centre
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • English first
  • German first
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    (135)
  • Mar-May only
    (27)
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    (58)
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Casper
Level Contributor
237 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Parkway has been bought by people in California, one of the newly assigned employees is very friendly. He is definitely professional. I overheard some of the seasoned staff talking, theyre not impressed with the new owners. Their plans are to remodel it to be a true 4 star hotel. They assure no ones jobs are in jeopardy, however, i hope... More 

Was this review helpful? Yes
Fort Collins, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

First the good stuff: the room was a good size, the bed was comfortable, it was quiet, there are 2 (separate) sinks, there is lots of parking, and it's close to I-90 and downtown. Now the negatives: there was a strange and unpleasant smell in the hallway, the drain in the tub was rusted and the stopper wasn't in the... More 

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Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

The room and hotel are very dated but clean. No elevator to get to the second floor. The beds were small but comfortable. The AC worked fine. OK pool and a new hot tub. Best thing was TWO bathrooms in the suite - with 3 girls that was a bonus. The bathrooms themselves were tiny but have an outside vanity.

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, We are pleased you enjoyed your stay here with us at the Parkway Plaza. I am excited to announce that the hotel is going under new ownership and there will be new and exciting changes coming our way including renovations to rooms. We hope that you will chose to stay with us again... More 

Preston, Idaho, United States
4 reviews
1 of 5 stars Reviewed 2 weeks ago

OMG this was a real ghetto. Room had poo in the potty when I got there. Pubes on the bathroom sink. Handprint on the wall,no light in bathroom. Dirty butt smelling bed linens. wanted to sleep in car but the smoking around the hotel would have killed me. The neighborhood looked extremely scary also. Called other hotels in area but... More 

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, I do apologize for your experience, and we will be addressing your concerns with our management team. I would like to assure you that customer satisfaction is our top priority and that we will make all efforts to ensure this situation does not ever happen again. I do hope that you will choose to stay with us again... More 

Travelers are raving about these Casper hotels

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel had everything we didn't have to go anywhere. They had a bar,restaurant indoor pool . The only problem is the air conditioning didn't work in our room. We just opening the window and it was all good. Beds were nice,the room had microwave and fridge and coffee maker.

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, and we are pleased you enjoyed your stay here. We hope to see you again in the future. Thank you again, April DM Daley Front Office Manager More 

Casper, Wyoming
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is ok. If they updated it and put a bit of attention to the details, this place could really shine. That said, if they did that, they'd have to charge a lot more money. It's not a bad hotel, but as other reviewers have commented the internet is flaky and the decor is dated. There was a refrigerator... More 

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, we are pleased you enjoyed your stay here with us. We hope that we will see you again in the future. Thank you again, April DM Daley Front Office Manager More 

Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed in room 2495 the AC was broken so we opened up the window and it was so fresh outside. The room was dated but it was cozy and the king size bed was super comfortable. There is a bar, restaurant and indoor swimming pool. It even has a Starbucks in the parkinglot. Once you check in, you dont even... More 

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, we are pleased you enjoyed your stay. If you have any questions or concerns please contact the hotel and we hope to see you again in the future. Thank you, April Daley More 

Franklin, Wisconsin
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

when i checked in there were 3 women at the counter. two were talking and weren't very professional. some training could be done on the front end. The hotel was outdated and needed a facelift all around. I was worried after reading some of the reviews here. The hotel wasn't as bad as some of the reviews. The bed should... More 

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, I would like to thank you for your review and apologize for the experience you had with the Front Desk. I am excited to say we have hired a new Front Office Manager to work with our Front Desk staff, and we do have some very exciting changes and upgrades planned for the hotel in the future. We... More 

United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stumbled on this hotel thanks to the local Harley-Davidson Dealer. They had a coupon for $55. Not sure this will always be the case. The hotel has interior and exterior access to the main floor rooms so unloading the motorcycles and rinsing them off was easy. The hotel has a bar and restaurant, they offer coupons upon check-in, 10%... More 

Was this review helpful? Yes 2
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, I would like to thank you for your review, we are pleased you enjoyed your stay here and hope to see you again in the future. Thank you again, April DM Daley Front Office Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 8, 2015 via mobile

My husband and I checked in to the honeymoon suite for our wedding night, when we arrived and got into the room we were excited about how beautiful it was! BUT, at around 3 in the morning I woke to a man walkimg around our room!!! I woke my husband up and he chased him out, we told the front... More 

Was this review helpful? Yes 2
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, I am so very sorry for your experience, as that is very scary indeed. I do assure you that the hotel has taken extreme measures to ensure our guests safety. Our guest safety and satisfaction is our main priority. We do have 24 hour security staff on property. Again I do apologize for your experience and I do... More 

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