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Parkway Plaza Hotel & Convention Centre

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123 West E Street, Casper, WY 82601
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Parkway Plaza Hotel & Convention Centre
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36 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016

I've been here for almost a year now. And I love it!!!!!!!!!!! But recently i feel like they are just trying to fill the rooms. For a while now I have been inconvenienced by pounding and police prescience. And nothing has been done. At this point I should get an apartment. And the reason I didn't get one in the... More 

Helpful?
Thank Tkillas
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, and I do apologize for any inconvenience you may have received during your stay here with us. I would love to speak with you regarding your concerns. I can be reached at (307)235-1777 Ext 1021. Thank you again, and I look forward to speaking with you. April Daley Front Office Manager More 

Casper, Wyoming
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2015

They will take care of your every need. They are very friendly and respectful. They strive to give you the best customer service and the best room possible. It is definitely worth the stay! Always ask for a room in the towers. They are the best rooms in the hotel.

Helpful?
1 Thank Cade G
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review. Our employees strive for the best customer service, and guest satisfaction as this is our top priority. Thank you again, and we hope to see you again in the future. April Daley Front Office Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 12, 2015 via mobile

My husband and I needed a place to stay while in Casper on extended business. They are pet friendly,the restaurant is great and they have a shuttle service and laundry room. The front desk people were nice and helpful even price matching for us. The only improvements I could see they need is that the room service tray sat outside... More 

Helpful?
Thank Christie C
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, I have addressed the concern with the tray in the hallway to ensure that does not happen again. I do apologize for the inconvenience and miscommunication you may have experienced regarding your length of stay. We have been sold old for that weekend for over a year as this specific Christmas Party comes... More 

Rapid City, South Dakota
2 reviews
5 of 5 stars Reviewed December 9, 2015

The Parkway Plaza is made up of great people that make it a wonderful place to stay. The hotel is clean and currently being upgraded. It has a large convention area for large conventions and enough rooms to take care of the guests attending the convention.

Helpful?
Thank tom k
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, We are currently under renovations, the new rooms and Lobby are coming along so great, we can not wait to share the finished product with our guest's. Thank you again and we hope to see you again in the future. Thank you, April Daley Front Office Manager More 

Casper, Wyoming
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 22, 2015

I am a casual traveler and a series of unfortunate circumstances led me to Casper, WY for two unexpected nights stay. The tow truck driver from M.A.D. towing (another 5* in my experience) Chris recommended me to this hotel (and gave me a coupon for my stay!). Upon arrival I was greeted courteously and given a room at the promised... More 

Helpful?
1 Thank howisona
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, and we are so pleased you enjoyed your stay here with us, and we hope to see you again in the future. Thank you again, April Daley More 

2 reviews
5 of 5 stars Reviewed November 19, 2015

I really enjoyed the clean comfortable rooms at the Parkway and the staff was very attentive and helpful. A big bonus for the Parkway is location. Just a split second off the main highway and with a really nice Starbucks next door made the stay almost too convenient. Although any traveler knows that just not possible. There were quite a... More 

Helpful?
Thank Jeffrey S
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, We are pleased you enjoyed your stay here with us and we look forward to seeing you again in the future. I am so glad you mentioned the North Platte River and the Trail system, as we have some great plans for that area. We are planning on doing guided river trips and... More 

East Hampton, New York
2 reviews
5 of 5 stars Reviewed November 17, 2015

I am a business traveller and feel that the Parkway is a perfect place to stay in order to get things done. The staff went out of their way to be helpful. The room was perfect for business travel. And the accesibility from the room to the vehicle was very helpful. I would highly recommend a stay at the Parkway... More 

Helpful?
Thank Inda E
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, we are so pleased you enjoyed your stay here and we look forward to seeing you again in the future. The renovations are coming along beautifully, every day we are getting new rooms up and more walls painted. We are hoping to have the fireplace in the lobby soon. We are so excited... More 

Casper, Wyoming
1 review
5 of 5 stars Reviewed November 10, 2015

I would like to compliment the parkway for it's community involvement . this establishment has been most generous in allowing various community organizations to use its facilities. I have found the personel to be most helpful and the food to be very good . the new improvements are also very nice . I really like to come here .

Helpful?
Thank joanne t
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, We are so pleased you enjoyed your time here with us. The renovations are coming along beautifully and we can not wait for them to be finished so that we may share them with our guests. Thank you again, and we look forward to seeing you again in the future. Thank you, April... More 

Billings, Montana
1 review
3 of 5 stars Reviewed October 25, 2015

The Guest service is absolutely amazing here the people at the front desk great you with a smile every time. I travel a lot for work and most of the places I stay at, the employees seem like they don't care and that customers are just a pay check, but not at this hotel. Mishia and Lesly at the front... More 

Helpful?
Thank Trenton F
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you so much for your review, I will make sure and share your review with the staff, as Customer Service and Guest Satisfaction are our top priority. Thank you again and we look forward to seeing you again in the future. Thank you, April Daley Front Office Manager More 

Buffalo, Wyoming
1 review
4 of 5 stars Reviewed October 13, 2015

I have stayed at the Parkway Plaza Hotel for several years. After my most recent stay, I could tell that there are some great strides being made on the renovation of this great property! From the awesome new lobby (and it isn't even completed yet) to the hallways that are getting a facelift and the new bedding package. I haven't... More 

Helpful?
Thank 184abbier
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, We are very pleased you enjoyed your stay here with us and we hope to see you again in the future. Thank you, April Daley More 

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