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Parkway Plaza Hotel & Convention Centre

2.5 of 5
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123 West E Street, Casper, WY 82601
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1 room 1 guest
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Parkway Plaza Hotel & Convention Centre
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10 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Omaha, Nebraska
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Attended a conference here and problems we saw were some PA trouble in the main meeting room, feedback through a corded mic with the speaker position is common and was corrected after a while. The wifi in the newer four story addition was on and off and worse at certain times of the day but yes the bath towels are... More 

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, you are correct we are going through some major changes with this new ownership, and we are all so excited for the changes. We are going though a major renovation from the Lobby, banquets, internet, PA and Conference equipment, and all the Sleeping rooms. These will be very positive changes for the Hotel... More 

Boulder, Colorado
Level Contributor
149 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 1 week ago

This wasn't awful. It was just poor. Bathroom had dirty floor with spots on it, cleaner took away all of the amenities, and didn't bring any back, so we were without essentials, but didn't know it until morning. It does have wifi, however. We weren't disgusted, but everything that seemed attached to the hotel was like they aren't taking care... More 

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for choosing to stay with us here at the Parkway Plaza, and I would like to apologize for the issues you experienced during your stay. I am pleased to announce that we are under new ownership, and I assure you that they are taking several steps to correct these issues, we are also going through a... More 

Travelers are raving about these Casper hotels

Salt Lake City, Utah
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Average hotel in some ways but good qualities in others. Lots of meeting room space - so-so PA system. LOVED the large super soft towels. Can't thinking of any (even upscale) hotels that I've ever had nicer ones. Sleeping rooms are good size with frig and microwave. Some damage to the carpet, no stopper in the bathtub so you're limited... More 

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for choosing the Parkway Plaza for your lodging needs her in Casper, WY, and we would like to thank you for your review. The guest Towels are just a preview of what is yet to come for our hotel. We have begun a major renovation and will be replacing, carpet, furniture, bedding, changing rooms styles, even... More 

Clyde, Michigan
1 review
1 of 5 stars Reviewed 1 week ago

We drove many miles to a reunion to check into a room that was disgusting. We found the room was where the construction people stayed. Smelly, dusty, floor stains, saggy beds, and a torn comforter. They tried to accommodate us by cleaning it again. When we came back it smelled even worse because of what they used on the stains.... More 

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, I would like to apologize for the issues you experienced during your stay. I assure you the new owners are working hard to ensure that our guests have the best possible experience during their stay. One way they are ensuring this is by renovating all the guest rooms. We will be installing new... More 

Level Contributor
66 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My company was having a meeting at this hotel, so everyone stayed there. It is dated. It is under construction. They are making efforts to improve. They vacuum the conference area floors at 4 am. I had a room close to the conference center and got an ear full.

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for choosing the Parkway Plaza for your lodging needs. I would like to apologize for the noise from the vacuum, I assure you that it is not the practice of the hotel to vacuum at 4:00 am. We are in the mist's of renovations and we are very excited for these changes. We have several new... More 

Healdsburg, CA
Level Contributor
238 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is run-of-the-mill hotel/motel with convention rooms. We came here for a high school reunion. We did not expect high-end service or amenities. We were treated as we expected. The rooms are not overly large, but quite clean and comfortable. We have no complaints.

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for choosing to stay here with us at the Parkway Plaza, I am so excited to announce the new changes that are taking place here. We are under new ownership and the renovations have began. We will soon have a new lobby, and new updated sleeping room. We are so exited for all the changes and... More 

Longmont, Colorado
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2015

A large quiet room with an excellent bed and linens. There was available a microwave, refirgerator, large tv with a wide selection of channels. The room and bath were clean and well maintained. I got a very good sleep, Request a room in the 4 story building, they are newer and fresher rooms,

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, we are pleased you enjoyed your stay here with us. I am pleased to announce that all of our rooms will be getting renovated. The hotel is under new ownership and we have some amazing plans and renovations coming to the hotel. I do assure that this will not effect our guest stay.... More 

Casper
Level Contributor
236 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
3 of 5 stars Reviewed June 28, 2015 via mobile

Parkway has been bought by people in California, one of the newly assigned employees is very friendly. He is definitely professional. I overheard some of the seasoned staff talking, theyre not impressed with the new owners. Their plans are to remodel it to be a true 4 star hotel. They assure no ones jobs are in jeopardy, however, i hope... More 

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review and for expressing your concerns with the Hotel and its employees. I assure, you the new owners are amazing and they have wonderful plans in store for this property. I hope that you will chose to stay with us again in the future to see the amazing changes in store for this property.... More 

Fort Collins, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 28, 2015 via mobile

First the good stuff: the room was a good size, the bed was comfortable, it was quiet, there are 2 (separate) sinks, there is lots of parking, and it's close to I-90 and downtown. Now the negatives: there was a strange and unpleasant smell in the hallway, the drain in the tub was rusted and the stopper wasn't in the... More 

Was this review helpful? Yes
April D, Front Office Manager at Parkway Plaza Hotel & Convention Centre, responded to this review

Dear Guest, Thank you for your review, and I am pleased to announce we will be doing some major renovations to the hotel. The hotel is now under new ownership and they have some amazing new plans for the hotel. I truly hope you will choose to stay with us again in the future to see all the new and... More 

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