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Ramada Plaza Riverside


Hotel class 3.0 of 5
300 West F. St., on the North Platte River, Casper, WY 82601
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Reviews you can trust

67% Do not recommend
3.5 of 5 stars 25 reviews
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By trip type
All (25)
[ Date ] [ Rating ]
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5 of 5 stars
Cheyenne500   1 contribution
Cheyenne
Nov 20, 2009 | Trip type: Couples

I've actually stayed there several times in the past year for both personal & business. The staff make this place. They are helpful, courteous, thoroughly professional. My only very minor complaint is the location. Getting off the Interstate to get to it can be tricky. But the place itself is primo. more

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5 of 5 stars
FloridaJustducky   1 contribution
florida
Oct 10, 2009 | Trip type: Family

i am shocked by the reviews for this hotel on this website! we were passing through on our way home and decided to stay, so glad we did! the rooms were great and so comfortable! and the staff, was amazing! the front desk girls were so polite and friendly and always smiling! so knowledgeable about their hotel and the things... more

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3 of 5 stars
WMBD   14 contributions
Herts
Jul 13, 2009 | Trip type: Couples

We stayed here for a night passing through Casper. The room was spacious and clean and the beds were comfortable. The staff were friendly. However, our room (185) had 2 large stains in the ceiling where water had obviously come through from above at some time. These had been patched up but not painted over. Also, one of the lights... more

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2 of 5 stars
SSBlair   8 contributions
Spearfish, South Dakota
Sep 27, 2008 | Trip type: Business

This is our first visit to Casper. Our hotel was booked by a member of the conference we were attending. There were 3 rooms booked for us and 2 other panelists. When we arrived at the hotel our suite reservation had been given away. We then requested a nonsmoking room. We were given a smoking room and told that there... more

Management response from
CasperSales, Director of Sales

We truly appreciate the feedback received from this guest but I must point out some errors in the review that I feel should be shared. I am very much aware of this particular situation and would like to point out that the reservation in question was made by the organizers of this conference and the check in date was for...

It's ok
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3 of 5 stars
casmith343   7 contributions
Northern Colorado
Mar 15, 2008 | Trip type: Business, Solo travel

It is ok. Well located. The room was nice. But there are better places in Casper. There are also far worse! more

Management response from
Lisa Sanborn, General Manager

Thank you for your feedback on our hotel. Your comments are very useful to us and we take your feedback very seriously. We strive to offer exceptional customer service to all of our guests. Feedback like this helps us see the areas we need to improve on. Thank you again. I do hope if you are in our area again...

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2 of 5 stars
Molly004   2 contributions
Illinois
Jan 14, 2008 | Trip type: Couples

We had a relaxing evening but the room smelled very bad. They used a very heavy air freshener that did not smell good. The hotel is older and the windows take up one whole wall. The heat came from the ceiling so the floor was 60 degrees (F) and the ceiling was 70 degrees (F). I would not stay here... more

Ok hotel
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3 of 5 stars
tmiller2341   1 contribution
Wyoming
Jan 10, 2008 | Trip type: Business, Family

The room itself was okay, aside from an item under the bed from the previous occupants and some misplaced ceiling tiles in the bathroom area. My main complaint was the breakfast buffet. I do not recommend the breakfast buffet at all. It is WAY overpriced, and the food was really terrible. There's a JB's within walking distance, as well as... more

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5 of 5 stars
tomandrenee   1 contribution
casper, wyoming
Dec 31, 2007 | Trip type: Couples
1/1 found this review helpful

From the minute I checked in until I left everyone was very friendly and accommodating. The hotel is under renovation and the staff worked very hard to make sure my stay was going well in spite of the construction. Nice changes to the hotel! I will go back... more

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2 of 5 stars
B_Spriggs   16 contributions
Seal Beach, CA
Sep 29, 2007 | Trip type: Business, Solo travel
1/1 found this review helpful

I have stayed at this hotel several times and I'm through with it. It is old, dirty with beds that are not comfortable. For a long time the owners had a lock on being one of the only "decent" hotels in town. Not any longer. In fact it just isn't a decent hotel. Upon check in, I was a couple... more

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1 of 5 stars
Neep   11 contributions
UK
Aug 30, 2007 | Trip type: Couples

Corridors were filthy, room was just about adequate but people staying there were not considerate of others needing peace and quiet! Very noisy! It is in desperate need of re-decoration. more

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Ramada Plaza Riverside Also Known As

  • Ramada Hotel Plaza Riverside
  • Ramada Hotel Casper
  • Holiday Inn Casper
  • Casper Holiday Inn
Address: 300 West F. St., on the North Platte River, Casper, WY 82601