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Quality Inn & Suites

#6 of 20 Hotels in Casper
Certificate of Excellence
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821 North Poplar, Casper, WY 82601
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1 room 1 adult
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Quality Inn & Suites
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187 Reviews from our TripAdvisor Community

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Buffalo, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Priced great for what you get. We stayed in a King room with a jr. suite and it was very clean, quiet and nice. Convenient Location to 1-25 and corridor to the airport. Walking distance to dining and very close to Casper Event's Center.

Helpful?
Thank Kimberly H
Sheridan, Wyoming
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When I checked in at the desk, I confirmed my stay was for three nights. On the morning of the third day the day manager called me and said housekeeping went into my room and found a bag in the room and clothed in the chest of drawers. Housekeeping was told I had checked out. Housekeeping stuffed all of my... More 

Helpful?
3 Thank Richard E
Tammie B, General Manager at Quality Inn & Suites, responded to this review

Dear Richard, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again... More 

Level Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 25, 2015

We stayed here driving through Wyoming with our family and dog. The staff is friendly, it is very clean, and they are pet friendly. Just make sure you reserve a pet friendly room. It also has a nice breakfast. A perfect place to stop on a road trip.

Helpful?
Thank kqbj
Clearwater, Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 21, 2015

Clean quiet room. Free wifi with lots of parking. Breakfast on the w/e consists of eggs,bacon and fresh biscuits! Staff are very friendly and helpful with directions, Location is just off I25 and even a fast food resturant next door

Helpful?
Thank Eileen302
Seward, Alaska
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2015

My flight was canceled due to bad weather and quality inn went way out of their way to make everybody stranded by the storm feel like there was a silver lining to bad weather. I had to extend my stay and there was no problem at all.

Helpful?
Thank Todd B
Colorado Springs, Colorado
2 reviews
5 of 5 stars Reviewed December 13, 2015

I was welcomed warmly by the front desk, given great service and entered a VERY clean room. I also appreciated the higher end quality towels and clean bathroom. The breakfast bar was GREAT! Sausages, scrambled eggs with a choice of green chili sauce, waffles, good coffee and juice. Accessibility of this hotel from the interstate is very good and the... More 

Helpful?
Thank georgekV6296CI
Tammie B, General Manager at Quality Inn & Suites, responded to this review

Dear Mike, I am pleased my front desk welcomed you to our hotel warmly as they should. We keep out linen in tip top shape for all our guests.Your feedback is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we... More 

wyoming
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 16, 2015 via mobile

I stay in Casper a couple of times a year and this is always my go-to hotel. Fantastic rooms and staff. Easy to get to right off the interstate. Breakfast is always hot and appealing. I won't stay anywhere else in town!

Helpful?
Thank acissejecallaw
Tammie B, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for the compliments! We want every guest to have the same experience as you do at our hotel. I am very happy we are your go-to hotel, and we hope to always be! We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all... More 

Saint Louis, Missouri
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 15, 2015

After two nights, I would recommend this place. The room was large and clean with all the amenities you would expect. The toilet and shower was a little cramp. The beds were very comfortable. And the staff was friendly and helpful.

Helpful?
Thank Steve H
Tammie B, General Manager at Quality Inn & Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Colorado Springs, Colorado
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 6, 2015

Front desk person was nice and friendly. Hotel was clean bed was ok I'm not a fan of the small square pillows that this and other hotels seem to be using lately. Breakfast was mostly bread items with the only protein being boiled eggs only fruit was apples and oranges. My biggest complaint is due to the age of the... More 

Helpful?
Thank jpncos
Salem, Oregon
Level Contributor
186 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed October 31, 2015

The warm cookies in the Lobby greeted us as we registered for our stay. The Reception staff was very nice and very efficient. The room was nice and clean. There were horse sculptures on the lawn which looked real and added a nice touch. The WiFi was good. There was a hot and cold breakfast in the morning with eggs,... More 

Helpful?
Thank SueinSalem
Tammie B, General Manager at Quality Inn & Suites, responded to this review

I want to thank you for taking the time out of your day reviewing our property! I am happy you enjoyed those cookies in the afternoon! They are always everyone's favorite treat when they arrive. My staff is always going above and beyond and I am happy they were very nice and efficient during your stay. Your feedback is very... More 

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