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Hilton Garden Inn Casper

#5 of 21 Hotels in Casper
Certificate of Excellence
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1150 North Poplar Road, Casper, WY 82601
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Free Breakfast & Wifi Pkg
Hilton Garden Inn Casper
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Ranked #5 of 21 Hotels in Casper
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
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250 reviews from our community

Traveler rating
    139
    58
    36
    8
    9
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54
43
17
106
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
139 reviews 139 reviews
86 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

The shuttle that will pick you up from the airport and hustle around town has got to be the best feature of this very good property. Since there were no cans when I arrived at the airport, and since town is 20 minutes away, it was a while before I got away from the airport, not staying the the first... More 

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HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Thank you for the wonderful review! I was happy to read that you enjoyed our courtesy shuttle service, and that it made getting around Casper so easy for you. We provide a 24 hour complimentary coffee bar compete with fruit and cookies, but as you said its up to you to work off the calories in our fitness center! The... More 

Contributor
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Nothing seemed to be Ok at this place from pre-checkin, restaurant, bar, working order of room. i would not choose to stay ever again. Diamond means still in the shaft at this place. We have never had such terrible bar & restaurant staff in our lives (and, we are old).

Review collected in partnership with Hilton Garden Inn

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HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hello Ken, After reading your review, I would like to personally address the experience you had at our hotel with you. Please contact me directly at (307) 215.2100. We value your feedback and especially the feedback we receive from our Elite Diamond members such as yourself. Yours in Hospitality Mr. Norman Roca General Manager Hilton Garden Inn Casper More 

Kasson, Minnesota
Top Contributor
50 reviews 50 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only a suite available when forced off the road because of a blizzard. Staff were great! Suite was nice and clean. Slept really well on the firm mattress. Couldn't have asked for more. Having a check-out at 12 noon is great! Had plenty of time in the morning.

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HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Let is Snow - Let is Snow - Let it Snow! We have been hit hard by the snow this winter, I am happy that we were able to accommodate you into one of our King Suites and that you found it to be clean and nice. Although the snow may have brought you to our door the first time,... More 

Minot, North Dakota
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay at the Hilton Garden Inn in Casper. From the minute I walked in to the time I left - everyone - was kind, helpful and friendly. It is a beautiful, clean, quiet property with great food! I will stay here again and definitely recommend it to the business traveler.

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HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hello Michelle, Thank you for taking the time to write such a great review on our behalf. We pride ourselves on our staff being helpful and friendly as well as our hotel being beautiful and clean. Happy to read that you were able to enjoy our restaurant and that everyone was kind. We look forward to welcoming you back again... More 

Lander, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Hilton Garden Inn is amazing! The lobby is beautiful and the staff was so helpful, from the front desk to the restaurant. Fantastic place to stay. The rooms are very comfortable and large. Great place to stay.

Review collected in partnership with Hilton Garden Inn

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HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Thank you Karla for the Beautiful - Inviting - Excellent review! What can I say that you didn't already - from the front desk to the restaurant, I was pleased to read that everything was fantastic. What makes us a great place to stay is the GREAT guests we have the opportunity to serve such as yourself. I do hope... More 

United States
1 review
5 of 5 stars Reviewed January 29, 2015

This hotel offers very friendly employees from the front desk to the wait staff to housekeeping. The lobby has flavored water and coffee, and fresh fruit that is complimentary. There is a bar and kitchen with tasty menu options and the prices are reasonable. My room was very clean and smelled nice, as was the bathroom. My only 'gripe' would... More 

Review collected in partnership with Hilton Garden Inn

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HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hello Jodie, Thank you for taking the time to write such a glowing review, hard to decide what part is my favorite! This one will most certainly go up on the sharing team member wall as you had great service from every department of our hotel. In regards to your gripe about the pillows and there being plenty, we provide... More 

Idaho Falls, ID, United States
2 reviews
5 of 5 stars Reviewed January 28, 2015

I spend a lot of time away from home for work. The folks at the Hilton Garden Inn in Casper make this time much easier and make me feel at home while staying with them. They are very responsive to requests and assist with a smile. I truly appreciate the services they provide and how they provide them.

Review collected in partnership with Hilton Garden Inn

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HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hi Jason, We have to come to recognize your presence at our hotel and we appreciate the time you spend with us and away from your family. We have found that smiles are contagious and I am pleased to read that you have been receiving them from our team members. Thank you for the review and I know we will... More 

Greenwood Village, United States
1 review
4 of 5 stars Reviewed January 27, 2015

The Hilton Garden Inn is an excellent choice in Casper. Short drive off the interstate but far enough away to be quiet. Convenient to businesses downtown. Friendly staff and clean rooms. Can't ask for much more from a business trip hotel.

Review collected in partnership with Hilton Garden Inn

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HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hello Thomas, I am happy to read that our hotel fit in nicely to your business trip to Casper. Our convenient location off the interstate makes us easily accessible and I agree that we are tucked far enough in to provide a quiet and peaceful sleep from the traffic noise. Glad to know that you found our staff to be... More 

Jackson, United States
1 review
3 of 5 stars Reviewed January 25, 2015

We are Hilton Honor members because among other reasons, their properties do not smell like cleaning chemicals. Unlike other Hilton properties, this hotel's use of chemicals to clean and launder was over-powering. We had to leave the window wide open in January to air out the room - much as we might do in lower end chain hotels. In the... More 

Review collected in partnership with Hilton Garden Inn

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HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hello Janet, Sorry to read you had an allergic reaction to our freshly laundered sheets, I hope that your second night in Casper was more restful. Thank you for the feedback. Yours in Hospitality, Norman Roca General Manager More 

Hiland, Wyoming
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed January 23, 2015

Checked-in Jan. 2, 2015, check-out Jan. 4, 2015 (2-night stay.) First, all of the staff are polite. There is free parking. Easy access to I-25 on/off ramps. Internet access, (eithernet cable connection) from the room, was acceptable. There MAY be a daily charge for internet access. Check with this property’s website or, failing that, you can try asking the desk... More 

Was this review helpful? Yes 1
HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Thank you for taking the time to write such a lengthy and descriptive review, I have shared this information with the applicable departments. Yours in Hospitality, Norman Roca General Manager More 

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