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Hilton Garden Inn Casper

3.0 of 5 1150 North Poplar Road, Casper, WY 82601
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Certificate of Excellence 2014
Hilton Garden Inn Casper
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Hilton Garden Inn Casper
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237 reviews from our community

Traveler rating
    134
    53
    34
    8
    8
See reviews for
53
41
16
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheyenne, Wyoming
Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a pretty hotel with a nice, albeit expensive, breakfast. The lobby and rooms are updated and nice. The thermostat in our room made a loud rattling noise the entire time the heat was running. Also, we could hear people walking around and talking in the rooms next to ours. We were on the top floor, so at least... More 

Was this review helpful? Yes 1
Worland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Loved every minute of our stay at the Hilton. Despite arriving looking like hobos after a five hour test and a four hour drive, everyone was very polite. Our room was very nice and very spacious, clean. Brewed some coffee in the complimentary Keurig and had the pool & Jacuzzi to ourselves. It was wonderful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hi Kristen, Thank you for taking the time to review your recent stay with us. We are pleased to hear you loved every minute of your stay. Our employees want to ensure you the best customer service. The Keurig coffee makers in each room are to die for - starts your morning off perfect with wonderful taste of Keurig coffee.... More 

Douglas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The rooms are nicely furnished and the beds are wonderful. Towels and bed linens were very soft. The staff was friendly and extremely helpful. The waiter in the restaurant was very friendly. The bartender was great fun. Good place to watch a football game.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hi Rene, I want to thank you for taking the time to share your review of our hotel. Our garden sleep system beds allow our guests to get a good night's rest - These beds are to die for! Each of our team members work hard to provide the best service. Our two TVs in the bar and restaurant make... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The stay was great, hotel was very nice and clean! Staff were very friendly and helpful and went above and beyond! Location was great for the Conference I was attending! The hotel is maintained well! I love Hilton Garden Inns and stay there often as they are always nice! The room rate for the convention was very good!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hello, It is great to hear that you had a memorable stay with us and thank you for praising our service. We train our team to ensure the highest level of personalized service. The location of our hotel is conveniently located for the Casper Events Center, Downtown Casper, restaurants, and many other great places to visit while in Casper. Maintaining... More 

Houston, Texas
Top Contributor
71 reviews 71 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel itself is great...modern, nice decor and ambiance. The staff are great - very polite and helpful. They even give you a welcome gift. The rooms are also nice and up-to-date. The workout facility is very good. The breakfast is fantastic. I also ate in the restaurant one night. The food was fine and service good.

Was this review helpful? Yes 1
HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hello, Thank you for taking the time to share your review of our property, your comments are very much valued. Our staff members take their roles very seriously and try, every day, to provide the best quality customer service that our guests expect. The welcome gifts are the best- a variety of goodies to start off your stay. You are... More 

Big Piney
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

Really pleasant place to stay. Staff was friendly, lobby attractive, and the meals I had were surprisingly good. I'm not crazy about the adjustable beds - too hard for me but otherwise everything was pristine.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hello Cindy, I want to thank you for such a great review. The staff at our hotel are very enjoyable with great customer service skills. Our lobby has a nature-inspired design inviting guests to relax, linger, and enjoy the Garden Pavilion. Our full service restaurant which is open for breakfast and dinner has wonderful tasting meals. We hope to see... More 

Denver, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 10, 2014

Overall a nice building and good staff. The "perfect" bed is not perfect unless you like sleeping on a board, the complimentary WIFI is slower than dial-up, and teh $10 glass of wine of a $10 bottle of wine, was way over priced

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hi Rochelle, Thank you for taking the time to share your review. We truly value your feedback. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests. It seems we didn't go above and beyond this time.... More 

Buderim
Top Contributor
59 reviews 59 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 8, 2014

An easy diversion from the freeway and this was a pleasant place to rest overnight. No great excitement but a very clean room, pleasant staff and an excellent restaurant to have dinner. Not expensive but worth the stop.

Was this review helpful? Yes 1
HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hi Peter, Thank you for taking the time to share your feedback - we truly value our guest's opinions. We are located less than a mile away from the freeway and it definitely makes it convenient for those who are traveling and need to stop to get some rest. Our garden sleep system beds help assure you have a great... More 

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2014

This is a great new hotel in the North Poplar street area of Casper. Good services and comfortable rooms, but on the expensive side. Restaurant may be limited, but Casper has several other places to eat, so this is not really a drawback.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hello, Thanks for sharing your recent stay at our hotel. We are one of Casper's newer hotels and we work as a team to make sure the quality of our hotel stays at the top. We are conveniently located to Downtown Casper, many restaurants, Casper Events Center, and much more. Our prices are comparable to other full service hotels in... More 

Monument, Colorado
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 5, 2014

OK, this is a chain. Consistency is everything, and Hilton Garden Inn has that down pat. From the front desk person to the wait person at breakfast, folks are welcoming, knowledgeable about the area and their facility, and generally the quality is very good. You know, sheets, pillows, the ventilation system, all that stuff is pretty much the same from... More 

Was this review helpful? Yes 1
HGICasperWY, General Manager at Hilton Garden Inn Casper, responded to this review

Hello, Thank you for taking the time to share your outstanding review. I agree with you 100% - consistency is everything. Our team does our very best to make the guests feel welcome and at home. We ensure our hotel is clean and fresh, we make sure our food in our full service restaurant is to die for, and last... More 

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Additional Information about Hilton Garden Inn Casper

Address: 1150 North Poplar Road, Casper, WY 82601
Phone Number:
Location: United States > Wyoming > Casper
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Casper 3*
Number of rooms: 121
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Also Known As:
Hilton Garden Inn Casper Hotel Casper
Hotel Style:
#2 Romantic Hotel in Casper
#3 Business Hotel in Casper
#5 Family Hotel in Casper

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