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Holiday Inn Casper East-McMurry Park

3.0 of 5
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721 Granite Peak Drive, Casper, WY 82604
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Holiday Inn Casper East-McMurry Park
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Ranked #9 of 20 Hotels in Casper
A recent review
4 of 5 stars reviewed 1 week ago
Eric T layton, United States
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121 reviews from our community

Traveler rating
    57
    31
    21
    8
    4
See reviews for
32
28
12
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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layton, United States
Top Contributor
51 reviews 51 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Restaurant with a full service bar, pool, fitness room and ample conference rooms. Staff was always accomodating and polite. Perfect location for Halliburton employees. This is located near the end of East 2nd street out past Menards. Mall, restaurants and movie theatre are only a few minutes away. Right off I-25.

Was this review helpful? Yes
Samantha K, Director of Sales at Holiday Inn Casper East-McMurry Park, responded to this review

Eric T, Thank you for taking the time to review our property! We strive to provide excellent customer service and great hotels guests love, and greatly appreciate you taking the time to let us know we have met that goal. I am delighted to share your comments with our entire staff and we look forward to welcoming you back the... More 

Casper, Wyoming
1 review
5 of 5 stars Reviewed 2 weeks ago

My son was getting married and, as the parents of the groom, it was our responsibility to plan and provide the rehearsal dinner. I wanted it to be perfect...and it was. I was so impressed with my entire experiance that I just had to shout out to each individual who made this night so special for me, my husband and... More 

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Samantha K, Director of Sales at Holiday Inn Casper East-McMurry Park, responded to this review

Chantel M., Thank you so much for your amazing review of our hotel and staff! Our management team is always happy to work with our guests to ensure their experience is everything they hope for. We understand how important this Rehearsal Dinner was for you and your expanding family and are so glad to hear we exceeded your expectations! I... More 

Billings, Montana
1 review
5 of 5 stars Reviewed 2 weeks ago

My family was recently in Casper, WY for a banquet, and not only was it the best food we've tasted especially coming from a hotel, but the staff was beyond polite and very helpful. We had a banquet server named Brittney and she was so courteous and sweet. She helped whenever we needed her and kept a smile on her... More 

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Samantha K, Director of Sales at Holiday Inn Casper East-McMurry Park, responded to this review

David B., Thank you for taking the time to review our property! We appreciate the recommendation as we believe that is the highest compliment we can receive. We strive to provide excellent service and I am so happy to hear we exceeded those goals. I am more than happy to pass your comments along to our entire kitchen and banquet... More 

Rapid City, South Dakota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel a while back for a conference and everything was great. My room was spotless. The people organizing the conference made everything so easy and painless and the lunches we had for our meeting were delicious. Special thanks to the girl taking care of us during our meeting and the bartender-they went above and beyond!

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Samantha K, Director of Sales at Holiday Inn Casper East-McMurry Park, responded to this review

Carrie M, Thank you for taking the time to let us know about your recent sty at our property. Feedback is extremely important to us and we appreciate the five star review! Our entire staff works hard every day to ensure our guests have a wonderful experience and I am delighted to see we met those expectations. I will be... More 

Longmont, Colorado, United States
1 review
3 of 5 stars Reviewed April 11, 2015

I stayed here on business one night. The front desk person was very nice. As I walked down the halls I couldn't help but notice the incredibly creaky floors. Felt like I was walking down the hall in my Grandmother's 140 year old home. The room looked great, and was very clean. Wifi worked fine. The bed was average, not... More 

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JohnMaple, General Manager at Holiday Inn Casper East-McMurry Park, responded to this review

Dear Amber E, Thank you for providing us with your valuable feedback. I'm happy to hear that you enjoyed our hospitality but unfortunately it looks like we have some room to improve on the noise levels and floors in the hotel. I can assure you that we take your comments to heart and I will make sure that they are... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 26, 2015

Newer hotel and definitely up to Holiday Inn Express expectations. Friendly and helpful staff were very accommodating. Restaurant and bar on the premises was a plus. Good location with easy access in and out, plus several restaurants and stores nearby. I had a south side facing room and the morning view of the snow covered bluffs was outstanding.

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Samantha K, Director of Sales at Holiday Inn Casper East-McMurry Park, responded to this review

Brent B, Thank you for taking the time to let us know about your recent stay at our property We appreciate the feedback and I am happy to see you enjoyed not only our good location, restaurant and nice room, but also our friendly accommodations staff. I am happy to share your comments with our team and we look forward... More 

Torrington, WY
1 review
4 of 5 stars Reviewed March 25, 2015

Little understaffed for breakfast and not very friendly when we didn't want to eat the buffet and order off the menu. Food was excellent though and the room very comfortable. Front desk very helpful and nice.

Was this review helpful? Yes
Samantha K, Director of Sales at Holiday Inn Casper East-McMurry Park, responded to this review

basketballmom2015, Thank you for taking the time to review our property. We strive to provide exceptional customer service for all of our guests and I would like to apologize for missing that mark during your stay. I have forwarded your comments on to our Food and Beverage Director to address with her staff to ensure this does not happen again.... More 

1 review
2 of 5 stars Reviewed February 19, 2015

No bottled water, because apparently the staff was stealing it. Heater in room extremely noisy, and did not work. Poor water pressure in shower. Unfortunately HGI was sold out. I'll try to not stay here again.

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JohnMaple, General Manager at Holiday Inn Casper East-McMurry Park, responded to this review

Dear Rocky C, Thank you for taking the time to review our hotel. I want to apologize for the heat and water pressure not working properly in your room. I can assure you I am having maintenance look into it. We do appreciate your comments and for being our guest. If there is anything I can do to further assist... More 

Shawnee, Oklahoma
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 10, 2015

New hotel. Friendly staff, just need trained. Night Chef Andrew excellent! Breakfast spread is not nearly to the HI standard, but Is improving. I don't like the heating system. They had a new lady running it in late January and she had it squared away the last breakfast I had there... except still no Raisin Bran. I have stayed in... More 

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JohnMaple, General Manager at Holiday Inn Casper East-McMurry Park, responded to this review

Dear rbhanes, Thank you for taking the time to review our hotel. Your title mentions the Holiday Inn Express, so I wanted to be sure that you reviewed the correct hotel. You mentioned Andrew, our chef in our restaurant, so I am assuming that you are talking about the Holiday Inn Casper East. I want to apologize if you feel... More 

2 reviews
2 of 5 stars Reviewed January 22, 2015

This is a nice newer hotel however the heat system has serious issues. I've stayed a few times here in the last month. Each time the room is cold upon arrival and the maintenance man has to stop by an fix it. The last night I was there I had the temp set at 72 and woke up to a... More 

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Samantha K, Director of Sales at Holiday Inn Casper East-McMurry Park, responded to this review

Lilflyerdad, Thank you for taking the time to review our property. We appreciate the feedback and I have forwarded your comments about the heating units and restaurant service along to the appropriate department heads to look in to. We strive to provide excellent service and outstanding rooms and do hope the changes we have made will exceed you expectations the... More 

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