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Crossroads Inn

2.0 of 5
75 North Bypass, P.O. Box 910, Buffalo, WY 82834 (Formerly Best Western)
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Crossroads Inn
Ranked #14 of 17 hotels in Buffalo
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31 reviews from our community

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Date Rating
Denver
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 6, 2013

On my last trip I was very disappointed in my stay. This stay was better the TV worked which it didn't the last time. The hotel was very quite and there were not that many staying there. The restaurant attached to the hotel is now closed so check out Dash In for something quick.

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Sligo
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed March 30, 2013

Stayed in Buffalo in April 2012 while travelling from Montana to Austin. An ideal stopover - good value, comfortable room and ample complimentary country-style cooked breakfast served in the hotel bar/restaurant.

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Saratoga
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 28, 2012

Great service and full breakfast. Excellent hospitality and very accommodating. Family owned and operated. Lobby area very clean and modern, exterior appears older design but great rooms. Restaurant is all BBQ, not much variety, average taste and quality, but not my first choice. Close to freeway and not far from downtown, very secluded and quiet even though it's on the... More

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Brandon M, General Manager at Crossroads Inn, responded to this review
December 1, 2012

Thank you so much for your feedback! We are glad to hear that you enjoyed your stay and will certainly use your feedback to help make improvements where necessary. We really do hope to see you back at our hotel in the future! Until then, happy and safe traveling! Happy Holidays to you and yours, as well. More

Gorokan, Australia
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 17, 2012

This is by no means a five star but it is excellent value for money. I believe you get what you pay for and for the price this was a great stay. Attached bar had plenty of character a great experience for us as international visitors. Meals large and excellent value. Drinks cheap and no problems with service.

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Brandon M, General Manager at Crossroads Inn, responded to this review
November 19, 2012

Thank you very much for the favorable feedback! We are definitely making some strides in updating our hotel, as well, and very much utilize feedback from guest's such as yourselves. I'm very glad to hear that you enjoyed our onsite pub and restaurant, too. Thank you for staying with us and we certainly hope to have the opportunity to serve... More

Lakewood, California
1 review
5 of 5 stars Reviewed November 5, 2012

I was in Buffalo for a four day class and stayed here. The room was spacious, clean, and had everything I could have needed for the five nights I was here. The room not only had all the usual items - bed, shower, hair dryer, coffee maker - but it had a small refridgerator / freezer and a microwave. And... More

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Brandon M, General Manager at Crossroads Inn, responded to this review
November 7, 2012

Thank you so much for the wonderful things you had to say about your stay, our hotel, and specifically our staff! We strive to put our best foot forward every day with every guest, and to be better today than yesterday! We look forward to seeing you at our hotel in the near future. Until then, safe travels! More

Denver
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 30, 2012

I have stayed here several times over the past year. The lobby is dated and clean and the staff is pleasent giving directions to attractions in the surrounding area when needed. I try to stay in a room facing the pool on the first floor. They do not have an elevator so if you have baggage you will be hauling... More

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Brandon M, General Manager at Crossroads Inn, responded to this review
October 31, 2012

Thank you so much for your feedback as it is always welcome! I do appreciate the wonderful things you had to say concerning our hotel and staff. As to the concern for new TV's, you will be pleased to know that Best Western has implemented an initiative to have ALL new flat screen TV's in place by the end of... More

West Midlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 29, 2012 via mobile

This was an overnight stay on a journey and we arrived quite late. The desk staff were helpful and polite and our rooms were convenient to reach. The corridor had a smell of smoke, but the rooms were clean and tidy. Breakfast was fine with plenty of choice. The motel is convenient to the main roads and we were able... More

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Brandon M, General Manager at Crossroads Inn, responded to this review
October 30, 2012

Thank you very much for your feedback! We really appreciate any and all types of feedback as it helps us to continue to improve on our main goal, which is to be better today than yesterday. We hope to see you back at our hotel in the future and look forward to making it even better than today! More

Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 6, 2012

This is an old motel. The staff was friendly and full of plausible excuses as to why the internet was not working in the rooms. The reason we stayed was because we travel with dogs and there is a GREAT area for walking and exercising them. The rooms are clean and the TV at least works.

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2 of 5 stars Reviewed September 25, 2012 via mobile

Really bad clerks internet didn't work, TV was older than dirt. Only one light worked in the room remote for tv didn't work then to top it all off I came back after working 14hrs. To my room wide open, nothing clean with a dirty vacuum looking bag on the desk so I called the front desk and said can... More

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Brandon M, General Manager at Crossroads Inn, responded to this review
September 27, 2012

I want to thank you very much for your feedback, as it helps me better service our guests and to improve our performance. I am extremely apologetic for the type of service you feel you received. I was aware of the issues as they were made aware to me and certainly felt that our staff attempted to rectify the situations... More

Dorset
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 6, 2012

This was a reasonable quality Best Western. The room was quite acceptable and comfortable with the usual features you expect from BW, TV, coffee maker etc. The location wasn't bad either for an overnight stop. Best feature was the really helpful receptionist who booked our next stay and was friendly and helpful. I would probably be tempted to give this... More

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Brandon M, General Manager at Crossroads Inn, responded to this review
September 14, 2012

Thank you kindly for your review! We do appreciate feedback of ANY kind at The Crossroads Inn, as it allows us to make improvements based on actual guest's comments. Afterall, it is YOU who we work for! We are currently updating our breakfast and hope to have this in place within the next couple of weeks. I have recently taken... More

 
 
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Additional Information about Crossroads Inn

Also Known As:
Best Western Buffalo
Buffalo Best Western
Address: 75 North Bypass, P.O. Box 910, Buffalo, WY 82834 (Formerly Best Western)
Phone Number:
Region: United States > Wyoming > Buffalo
Amenities:
Business Center Fitness Center Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 17 hotels in Buffalo
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Crossroads Inn
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