Our first impression was very positive. The Condo's were very nice, but it turned into one problem after the other. First the pool and fitness area were not open at the designated time (then not at all). When calling to find out, a member of the staff was very rude indicating that it was not her problem. After that, our... more

I wanted a different experience for 3 adult females traveling to the Dells for a get-away weekend. The Dells is wonderful for waterparks, etc., but wanted to have Peace & Quiet. The Renaissance was perfect!!! We had a 2-bedroom upscale condo with 2 baths, a 2-car garage with electric door opener. We had a view of Lake Delton from our... more

We went to The Dells on a whim to see the fall colors. Renaissance Resort & Spa was just what we wanted. On Lake Delton to enjoy the views and close to "the strip" for food & night life - just a short walk if desired. This is a nice place if you want a condo in the Dells without... more

We have stayed in several condo hotels and were surprised by how small the condo was. It was smaller than some suites we have stayed in at chain hotels. That with the lack of maid service and having to lug heavy suitcases up to the second floor made it less than ideal. The price was not in line for the... more

Our New Favorite! We have stayed in lots of nice places but this is the best! The Renaissance spared nothing to make the Penthouse (#314) special. Our extended family loved our stay in this 4 BR condo which is bigger than our home! It was immaculately clean and beautifully decorated. It is easy to have two (or more) families share... more

My fiance and i just stayed in one of the Dream Theme Suites for 3 days. First off, let me just say that the customer service we received from Benjamin, the Head of Guest Relations, was top of the line. There was an unforeseen issue with the shower in our room and we had to switch rooms and Benjamin made... more

Stayed over Labor Day weekend. Absolutely wonderful stay - truly didn't want to leave. We were on 3rd floor of the Retreat section (1 Bedroom condos). Beautiful room with great patio right on the lake. Close access to everything the Dells has to offer, but felt secluded and private! Kitchen was complete (full size appliances), internet access without having to... more

Our group was 3 couples in our 20's. We stayed Thursday night to Sunday in room 207. The room and grounds were beautiful. Great place if you wanna go to the Dells but stay a little secluded. We highly recommend Renaissance Resort & Spa. more

The hotel was beautiful. It was the other guest that were a problem. On our first night the police were there from 2a.m. until 5a.m. With all the activity going on our family didn't feel safe. Their security was a joke so we ended up going to another hotel. more