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Hilton Garden Inn Wisconsin Dells

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101 E Hiawatha Dr., Wisconsin Dells, WI 53965
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Hilton Garden Inn Wisconsin Dells
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594 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Wisconsin Dells
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WAUSAU
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We come to the Dells several times a year and always stay at this property as the prices are fair and the employees make you feel at home. For our trips to the Dells the location is perfect. It has two outdoor whirlpools and one indoor one as well as an indoor pool.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kassandra s, Front Office Manager at Hilton Garden Inn Wisconsin Dells, responded to this review

Hi There, Thank you so much for reviewing our property on Tripadvisor. We truly appreciate it. I'm glad that you were able to enjoy our outdoor hot tubs. Its a guest favorite for sure! We hope that you can make in back to our area for another visit soon. Thank you so much for the great review and for choosing... More 

Richmond
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in the area for work and chose to stay here. The staff was friendly and the room was clean, everything you would expect from a Hilton Garden Inn. This hotel is in a tourist attraction area and does have lots of kids around, so not as quite as most Hilton Gardens, but still no complaints from me.

Was this review helpful? Yes
Kassandra s, Front Office Manager at Hilton Garden Inn Wisconsin Dells, responded to this review

Hi David, Thank you for taking the time to review our property on Tripadvisor. We are glad that overall you enjoyed your stay here at HGI but we do apologize for any inconvenience that was caused by the "craziness" that can be the Wisconsin Dells. We do try our best to be an escape from all of that but sometimes... More 

Jacksonville, Florida
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked two nights at the HGI, I spend about 140 to 180 nights a year at Hilton branded properties, and this was the worst in a while. First, the beds are sub-par. The mattresses in both beds definitely showed their age, and slept more like a funnel towards the middle. The basement flooded the first night due to an... More 

Was this review helpful? Yes 2
Kassandra s, Front Office Manager at Hilton Garden Inn Wisconsin Dells, responded to this review

Hi George, Thank you for taking the time to share your experience at our property on tripadvisor. Our guests feedback helps us to improve as we continue to grow and strive to be the best in all areas. I'm sorry that we did not exceed your expectations. Its unfortunate that our fire alarms disturbed your sleep and we do apologize... More 

Waukesha, United States
1 review
5 of 5 stars Reviewed June 24, 2015

We stayed here over a weekend in June of 2015. The staff was unbelievably helpful and really went beyond the call of duty to help us with some room issues. We had breakfast at the location and it was excellent. The free WiFi sufficiently met our needs; the connection was strong even on the top floor and was sufficiently fast... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kassandra s, Front Office Manager at Hilton Garden Inn Wisconsin Dells, responded to this review

Hi Miles, We appreciate you taking the time to share your experience at our property on Tripadvisor. We are so happy that you enjoyed your stay with us. I do apologized for the seemingly dated bathroom. We were aware of this issue and all of our bathrooms have since been renovated. We do hope that you will stay with us... More 

Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 23, 2015

The hotel lobby is beautiful. Our room had a balcony, which we really enjoyed. (The only problem there was the hot air that came out of vents in the balcony ceiling.) We had breakfast there, and it was definitely a cut above the standard hotel breakfast, but there is a charge.

Was this review helpful? Yes
Kassandra s, Front Office Manager at Hilton Garden Inn Wisconsin Dells, responded to this review

Hi There, Thank you for taking a moment to share you experience at our property on Tripadvisor. We are glad to hear that you enjoyed your stay with us and we hope you can make it back to the Wisconsin Dells area for another visit in the future. We look forward to welcoming you back to our hotel. Thank you... More 

Evanston, Illinois
1 review
4 of 5 stars Reviewed June 19, 2015

My stay at the Hilton Garden Inn was great the room was very clean and spacious all the amenities were great the staff was frendly and helpful the entire hotel property was very clean and well kept. I will definitely recommend this hotel to my friends.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kassandra s, Front Office Manager at Hilton Garden Inn Wisconsin Dells, responded to this review

Hi There, We appreciate you taking a moment to review our property on Tripadvisor. It's great to hear that we were able to make your stay here an enjoyable one. During the summer months our staff has to work extra hard to be sure every guest is met with exceptional customer service. The summer also takes our housekeeping staff to... More 

Boston, Massachusetts
Level Contributor
817 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 770 helpful votes
5 of 5 stars Reviewed June 7, 2015

Glad I booked here. Fantastic, friendly staff that aims to please. Young but very professional. Clean, new property with nice rooms, if basic. Like the lobby and all the amenities. Excellent location and easy, plentiful, free parking.

Was this review helpful? Yes 1
Kassandra s, Front Office Manager at Hilton Garden Inn Wisconsin Dells, responded to this review

Hi there, We appreciate you taking the time to review our property on Tripadvisor. We are happy to hear that you enjoyed your stay with us. Here at HGI Wisconsin Dells we work hard to deliver exceptional customer service every day. Just ok is not HGI. If there is anything else that we can do to make your next stay... More 

Papillion, Nebraska
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 3, 2015

These guys did a top notch job, just as one would expect from Hilton! I'd stay here anytime! We stayed here for a long weekend family trip and had a great time. Excellent service and a great overall place to stay!

Was this review helpful? Yes
Kassandra s, Front Office Manager at Hilton Garden Inn Wisconsin Dells, responded to this review

Hi Dave, Thank you for taking the time to share your experience on Tripadvisor. We are delighted to hear that you and your family enjoyed your visit with us. I hope that you were able venture out see everything the Wisconsin Dells has to offer. If you feel like you haven't seen enough give us a call and we'll set... More 

Minnesota
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 3, 2015 via mobile

We stayed one night at the Hilton while passing through traveling. The rate for the night was reasonable and the stay was very comfortable. While the room was not extremely large, it was a decent size and most importantly very clean and comfortable. Our promotional deal included breakfast. Without this deal, the hotel did not offer a continental breakfast. I... More 

Was this review helpful? Yes 1
Kassandra s, Front Office Manager at Hilton Garden Inn Wisconsin Dells, responded to this review

Hi Savannah, Thank you for taking the time to review our property on Tripadvisor. We are happy to hear that you enjoyed your stay with us. Unfortunately we do not serve a continental breakfast because we have a full breakfast restaurant. We give our guest 2 options. You can choose the "All you can eat" option which means all you... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2015

The hotel and staff are excellent. The rooms and amenities are on par with all other top notch hotels. This hotel is very close to all of the major water parks and amusement parks in the area. I would stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
Kassandra s, Front Office Manager at Hilton Garden Inn Wisconsin Dells, responded to this review

Hi There, Thank you so much for taking a moment to share your experience at our property on Tripadvisor. We really appreciate the feedback that we receive from our guests. We are very delighted to hear that you had a "perfect stay" with us and I'm glad that our team was able to exceed your expectations. Please, If there is... More 

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